Firefox Community Forum

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

При нажатии на ссылки некоторых сайтов выходит страница с адресом, но содержимое пустое либо белый экран окна, либо черный, в зависимости от сайта, ничего не смогла понять, другие сайты открываются отлично. Например notion открывает черной страницей, мой газ https://мойгаз.смородина.онлайн/ открывает белым, mail.ru открывает но дальше все письма внутри начинает открывать чистыми вкладками. И это происходит не зависимо от того включен VPN или нет, загружает одинаково, произошло сегодня после перезагрузки компьютера. Сайты рабочие, проверено с этого же компьютера но другими браузерами. Как решить проблему? Это малая часть сайтов которые не работают.

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Still getting this error after page refresh on O'Reilley Auto Parts and a few other sites when searching. (I don't get this error when on O'Reilley com home page, but ONLY when searching for a part on O'Reilley and ONLY with Firefox on my desktop. This started just a few months ago. All ad blocks and U Block Origin are disabled). I don't get this error with Google Chrome on this Windows 7 PC or on my Android phone. Any help is appreciated. Thanks.

With dailyexpress.co.uk using Firefox there are two pop ups. One is breaking news on each page using right links and the other is a subscribe to read any of the site, which is recent but prevents reading the site. This does not happen using Microsoft Edge.

I use Firefox on a Mac to access Brightspace for my classes. I also use Grammarly. When copying text from the Grammarly widgets and pasting it into the Brightspace HTML editor, the text is stripped of hard returns, causing paragraphs to collapse without any breaks between them.

I have tried pasting as unformatted text, and the issue persists. This issue does not occur in Chrome, so I suspect it is due to how Firefox handles clipboard data. I have not found a workaround or resolution for this.

When I try to connect to www.qsuper.qld.gov.au, I get this message:

"Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled before reloading the page."

I have checked that javascript is enabled and I do not have Ghostery or NoScript plugins. Interesting, the "support article" was hyperlinked and I could not access that either. (https://ds.tl/help-third-party-plugins, and the message is"server not found") I have rung Qsuper who advise me that there website is fine. Please advise any strategies. Many thanks in anticipation.

I had a mainstream company website start some of this months ago and now I seem to be getting more and more similar connection problems for other sites. My pc works just fine on nearly every other site so I just don't see it as my pc. I asked my ip and although I question whether they will help much but they did say nothing from their side. Yes I am up to date on ffox and OS. Clearing cookies does nothing. Some sites just say access denied, some will just never load or have some bs 'oops' or 'something went wrong' message. Chrome seems to mostly work but it may be goofy getting the sites working. These all used to work fine before. It does have the same or similar problem using other pc's on the same network. I can find nothing in my modem/router that is blocking anything. How do I find out what is wrong?

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firefox on my desktop. This started just a few months ago. All ad blocks and U Block Origin are disabled):

https://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?q=oil+filter

Access Denied You don't have permission to access "http://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?" on this server.

Reference #18.8aa03b17.1772750536.8978d2fa

https://errors.edgesuite.net/18.8aa03b17.1772750536.8978d2fa

I can submit posts on X using Chrome, but Firefox, for some reason, has cut off the portion of the posting box that contains the submit button and other edit features. It simply vanished as of March 10 2026.

I have attached screenshots showing FireFox vs Chrome.

I cleared cache and cookies to no avail. I have the latest Firefox version. 148.0 64 bit. Windows 11 operating system.

Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.d11c2117.1772992089.3a8acc1f

https://errors.edgesuite.net/18.d11c2117.1772992089.3a8acc1f

Have run thru all suggested fixes clearing cache / cookies using private mode disabling extensions / ad blocker / tracking protection

other retail sites and browsers fine

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I have deleted the cookies and history tied to lowes.

This is the message I receive: Sign In or Create Account

Enter your email to get started. We'll check if you have an account. Something went wrong. Please try again.

When I try to search on www.lowes.com I get the following message, but again I am able to search on Chrome

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.ebd6d717.1773082058.9f78705b

https://errors.edgesuite.net/18.ebd6d717.1773082058.9f78705b

Using Facebook creates an "Isolated Web Content" which makes the page run slow then crash.

This has been happening for years, now and means I increasingly just don't use Firefox, switching to Chrome, instead.

This affects Facebook on my Mac (Sequoia) and PC (Windows 11) machines.

Firefox worked this morning, but stopped in the afternoon. I ran an update, but could not connect to my gmail account anymore, or listen to the Radio France podcasts All this works from Google Chrome (not my default browser). All under the Mozilla VPN 2001:4860:7:150e::fc (why the IPv6 address?)

Firefox 148.0 (20260216153405) Details Installed on: 26 February 2026 at 18:55:57 Status: The Update was successfully installed

~> uptime

21:59:01 up  1:22,  1 user,  load average: 0.47, 0.38, 0.32

~> uname -a Linux tanya 6.8.0-101-generic #101-Ubuntu SMP PREEMPT_DYNAMIC Mon Feb 9 10:15:05 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux ~> cat /etc/os-release PRETTY_NAME="Ubuntu 24.04.4 LTS" NAME="Ubuntu" VERSION_ID="24.04" VERSION="24.04.4 LTS (Noble Numbat)" VERSION_CODENAME=noble ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=noble LOGO=ubuntu-logo

Thanks, Marc

I have emptied cache, reset everything and I still get

Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server.

Reference #18.cdd11102.1773077261.fdc87252

https://errors.edgesuite.net/18.cdd11102.1773077261.fdc87252

This is from Cabelas.com but I am getting it more and more from other web sites. American Airlines, Delta.com, etc. I accessed the help and did all the steps about fingerprinting and turning off "enhanced tracking protection" and nothing helps. Any ideas? Don't like the idea of using Chrome or Edge, but Firefox is almost unusable for me now. If I have to keep using another browser for the sites, may as well just use that one only.

I cannot log into Facebook with my Firefox browser. Even though the username and password are entered correctly, the login freezes and I cannot proceed. I am able to access the site on other devices. On my laptop, I deleted all cookies, history, and cache as recommended. I am able to log in to Instagram on this device. Coincidental to this problem: when I try to view video on newyorktimes.com, the browser freezes. I cannot view content in other open tabs and must reboot the browser.

Ce matin,09/03, ORANGE a mis en place une nouvelle messagerie qui ne passe plus sur FIREFOX mais que j'ai retrouvée par un autre navigateur. Tous mes contacts avaient disparu ainsi que les messages reçus ou envoyés.

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.