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Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 6 hours ago

Last reply by Denys 4 hours ago

  • Solved

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (read more)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

Asked by MarshaInFlorida 4 days ago

Answered by MarshaInFlorida 4 days ago

why did bitdefender say mozilla might be suspicious when I was trying to sign in

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on? … (read more)

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on?

Asked by edvonk 4 days ago

Last reply by Paul 4 days ago

"PR_END_OF_FILE_ERROR"

Since installing a new version of Bitdefender yesterday I am having difficulty accessing a number of sites I previously used regularly without any problems. I am getting … (read more)

Since installing a new version of Bitdefender yesterday I am having difficulty accessing a number of sites I previously used regularly without any problems. I am getting the error message reported in the Subject box.

Asked by David 1 week ago

Proble in logging on to CIT Bank account online

I am getting this message when logging on to my CIT Bank account. I updated my Mcafee software yesterday. I had no problem logging in before to this site. Need help: Se… (read more)

I am getting this message when logging on to my CIT Bank account. I updated my Mcafee software yesterday. I had no problem logging in before to this site. Need help:


Secure Connection Failed

The connection to secure.citbank.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Amarjit Singh 1 week ago

Last reply by Denys 1 week ago

Issues hooking up a Proton vpn add-in to Firefox

I am trying to set up a vpn using Proton as a Firefox add-in but Firefox won't let me use it, saying it has invalid credentials. I can't contact Proton because if I enab… (read more)

I am trying to set up a vpn using Proton as a Firefox add-in but Firefox won't let me use it, saying it has invalid credentials. I can't contact Proton because if I enable it as an add-in to Firefox, I can't use my browser. Do you know of any other vpn networks that work securely with Firefox?

Asked by michaelhfox 2 weeks ago

Last reply by Nasro 2 weeks ago

Anti-virus software saying it's a phishing attack

Hi, I get a pop-up saying ww25.cloudflare-ipfs.io is a phishing site should I just block it or add it to the exceptions list. Also is it required for firefox to work pro… (read more)

Hi,

I get a pop-up saying ww25.cloudflare-ipfs.io is a phishing site should I just block it or add it to the exceptions list. Also is it required for firefox to work properly

Asked by marks6 3 weeks ago

Last reply by marks6 3 weeks ago

CloudFlare blocking all sites

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or … (read more)

Since your last upgrade, I have been able to get into any sites using CloudFlare security. Prior to that I had no problems at all. I have tried closing extensions and or clearing cookies. I especially want access to my banking account. How can I disable whatever was added to effect CloudFlare? CloudFlare either continues to cycle, or gives an error message.

Asked by scaulineau 3 months ago

Last reply by Skragnon 4 weeks ago

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 3 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

firewall?

since I moved offices and accepted fire fox as my default browser I keep getting a screen that say something went wrong and it wont allow me to access some websites … (read more)

since I moved offices and accepted fire fox as my default browser I keep getting a screen that say something went wrong and it wont allow me to access some websites

Asked by Danny Armacost 1 month ago

Android Firefox Nightly Crush

Hello, I downloaded Firefox Nightly on my android smartphone some days ago and used it with Proton VPN and some antifingerprint commands of the browser panel. The first d… (read more)

Hello, I downloaded Firefox Nightly on my android smartphone some days ago and used it with Proton VPN and some antifingerprint commands of the browser panel. The first days were working properly, the last day was not working anymore with VPN, but I need to use it with my VPN. My VPN settings are the same that were before so the crushing problem is about the browser itself. Also tried disactivating browser extensions but nothing changed. I can't browse anything with VPN right now

Asked by Alberto 1 month ago

Annoying popups on virus detected, McAfee expired, protect data etc.

Anywhere between 3-5 popups have appeared on the right side of the screen essentially telling me of trojan detected, steps to protect my data, to remove viruses etc. and … (read more)

Anywhere between 3-5 popups have appeared on the right side of the screen essentially telling me of trojan detected, steps to protect my data, to remove viruses etc. and that my McAfee license has expired. Since I have not had McAfee for several years and the addresses to click on look suspicious to say the least I am not about to click. BUT There are boxes to dismiss & an X to remove in upper right corner. Clicking them removes the warnings for about 30 seconds & then they are back. What can I do to get rid of these? Obviously I'm not the most computer literate person around & am stumped.

Asked by alraymon5 1 month ago

Opening Firefox sends packets to Google IP e.g 34.149.100.209

I've been looking at firewall logs for my client and router software firewalls. My 3rd party firewall flags repeated outgoing TCP packets to IP 34.149.100.209 as coming … (read more)

I've been looking at firewall logs for my client and router software firewalls. My 3rd party firewall flags repeated outgoing TCP packets to IP 34.149.100.209 as coming from Firefox and 'Restricted', although restricted is the firewall apps syntax. When I look at the router firewall on WAN it was seeing the same IP outgoing. These packets only originate when Firefox (latest version) opens. Perhaps there's nothing to worry about or it's there to poll for those who want to select a Google search engine? Anyway, I've added a rule in the router to block the IP, although I think Google use other IPs.

There is plenty of web discussion to REMOVE restricted from Firefox but I want to make sure 'Restricted' in my case means BLOCKED, is that possible or do I misunderstand what restricted means? Thanks

Asked by jimbo100 2 months ago

Last reply by jonzn4SUSE 1 month ago