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Since your Last update, I Lost ALL my History tabs I had Saved :-(

lost all my History Tabs I had set up on my Browser :-( Never Had that happen before, as I was ALWAYS able to RESTORE my tabs. Please help, cause I have MANY TABS O… (read more)

lost all my History Tabs I had set up on my Browser :-( Never Had that happen before, as I was ALWAYS able to RESTORE my tabs. Please help, cause I have MANY TABS OPEN for my Cancer Dr's and all the info that goes with CANCER APPTS etc. Please Help me get my tabs back soon :-) Thank You, Jeff Price.

Asked by jdp8 1 hour ago

Profile copied to different computer not recognised

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes. I also have … (read more)

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes.

I also have a laptop (also Windows 10) which has an old Firefox 97.0.1 installation, and I'd like to make the same changes on this machine which I'm used to on the main computer. I copied my desktop profile to the laptop, to the same directory as its present profile, but when I rebooted Firefox the transferred profile wasn't recognised.

While doing the transfer I received error messages about some of the folders: Destination path too long. This despite the fact that the registry flag to accept extended paths is set to 1. I had to skip several folders in order to complete the transfer.

Could this be the reason why the new profile isn't being picked up? Or is it because the two Firefoxes are of different versions?

I'd be grateful for any thoughts. Many thanks.

Asked by mail226 1 day ago

Last reply by mail226 1 hour ago

Firefox

Have tried multiple times to update Firefox on my laptop, apparently unsucessfully, as I get messages in some apps saying I need to update. Anybody have any ideas? … (read more)

Have tried multiple times to update Firefox on my laptop, apparently unsucessfully, as I get messages in some apps saying I need to update. Anybody have any ideas?

Asked by judim41 2 hours ago

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (read more)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 2 months ago

Last reply by Najib Joe Hakim 5 hours ago

  • Solved

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (read more)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 2 days ago

Answered by jscher2000 - Support Volunteer 22 hours ago

How to install and older version of FF and use current Profile settings?

I am currently using FF v133.0 and I want to downgrade to v130.0. I tried this once before and could not get the 'Profile' to activate and reinstall all of my settings, b… (read more)

I am currently using FF v133.0 and I want to downgrade to v130.0. I tried this once before and could not get the 'Profile' to activate and reinstall all of my settings, bookmarks, add-ons, etc.

Please provide step-by-step instructions for doing this. Any assistance will be greatly appreciated.

I am using Windows 10 64 bit.

Thank you.

Asked by coreltech 2 days ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Broken Updates

For the third time in a few months I have done an update and it breaks my Windows. My apps stop, my task bar disappears and becomes unavailable. I have to use Task Manage… (read more)

For the third time in a few months I have done an update and it breaks my Windows. My apps stop, my task bar disappears and becomes unavailable. I have to use Task Manager to either sign out and back in, restart Windows Explorer or re-boot the laptop. Then another update comes out and fixes that. But the inconvenience of having to shut down in the middle of a remote meeting is embarrassing to say the leas.

Come on guys. You are better than this - you are Mozilla not Microsoft - don't adopt their bad practices and procedures.

Asked by Edmund 8 hours ago

Firefox updates

Almost every time I open Firefox it asks to update. I always say yes. After the update, it can't open any sites. Sometimes I get a message saying Firefox is already open.… (read more)

Almost every time I open Firefox it asks to update. I always say yes. After the update, it can't open any sites. Sometimes I get a message saying Firefox is already open. When I check the Task Manager, there are usually several instances of Firefox open. After ending all open Firefox's, I still can't open sites, it just runs until it times out. If I run a registry cleaner, and delete any bad registry entries, then Firefox will load sites. I feel like my Firefox may be corrupted and entering bad registry code. Is there a 'fix' I can run to correct these errors, or should I delete my Firefox and download a new copy. This problem started a few updates ago. I have the most current copy of Firefox, Version 133.0.3 (64-bit). I am running it on:

Device name LAPTOP-C2UVEEFH Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 12.0 GB (11.9 GB usable) Device ID A5C7A4A4-F05C-488D-83A2-151AC8C536DC Product ID 00325-80064-27654-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thank you for any suggestions you can give me, Jerre Johnson jerrej1950@verizon.net

Asked by jerrej1950 20 hours ago