Firefox Community Forum

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works.

I have tried clearing the cache, but still no sound.

How do I resolve this issue using Fire Fox as my default browser? Is there an audio extension that is needed?

Здравствуйте, у меня звуки из браузера перестали воспроизводиться сначала на 1 мониторе(со 2го воспроизводились), а затем и со 2го. Остальные приложения выводят звук исправно. Что делать? Спасибо