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Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (read more)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 1 year ago

Answered by apare3 1 year ago

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force FF to ask me where I want to save bookmarks

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Ed… (read more)

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Edit Bookmark dialog. So what now?

Asked by schmibble 1 year ago

Answered by cor-el 1 year ago

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Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Suddenly unable to access any of the Firefox browser items in upper margin: including History and Help

Hello, I may be in the wrong place, but I do not know all the proper terminology or definitions. I use Firefox for my browser. I have for many years. Starting yesterday,… (read more)

Hello, I may be in the wrong place, but I do not know all the proper terminology or definitions. I use Firefox for my browser. I have for many years. Starting yesterday, I was unable to access my History, I tried the other items across the top of the screen and none of them are accessible. Somewhere I saw I should click on a menu button for finding history: I cannot find a menu button "in the upper corner". I kept looking for help and was sent in circles. I also kept seeing something about Firefox Accounts; and Firefox Accounts vs. Mozilla Accounts: I have NO idea what that means. I tried to sign in: no. So, I think I have created a Firefox account now, with a password and done the "reset". I also do not know what that means, but here I am. Please someone tell me how to get help: help that does not assume I already know the answer. Thank you.

Asked by rawlsrules 1 year ago

Last reply by cor-el 1 year ago

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The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking on Macbook Pro

09 Nov. 2022 The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=00426240013829… (read more)

09 Nov. 2022

The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=004262400138295,004262400138301) on Macbook Pro, OSX 10.13.6. Previous FF version was working. Chrome & Safari browsers are working.

" Unfortunately we are unable to retrieve your tracking results at this time. Please try again later. "

This for the last couple of days.

Clint R Crick

[email-removed] Ph: [phone number-removed]


Computer:

MacBook Pro (17-inch, Late 2011)

Processor: 2.5 GHz Intel Core i7

Memory: 10 GB 1067 MHz DDR

Mac OS High Sierra

OSX 10.13.6 (17G14042)

Serial No. C02GL022DW48

Asked by clintcrick 1 year ago

Last reply by clintcrick 1 year ago

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Sound not working

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few m… (read more)

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few months ago, but once, with no reason, just stopped playing sounds , no matter if I accessed a news channel, Youtube or other site that uses sounds.. for this purpose I am forced to use Chrome or Microsoft Edge, but I like more Firefox. I mention that I have an i7 laptop with a Windows 10 OS. Thank you.

Asked by calinrednic 1 year ago

Answered by jonzn4SUSE 1 year ago

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Add-ons on title bar disappeared

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared… (read more)

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared from the title bar. Would like to restore them to the title bar. Can I?

Asked by jagman55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived
  • Archived

In page/site highlighter

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (p… (read more)

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (proof https://twitter.com/getliner/status/857426145775460352). But now - not. I need something similar to it. With cross device selection and sync option.

Asked by dusmikeev.n.p 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Web site issues

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great. Secure Connection Fa… (read more)

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great.

Secure Connection Failed

An error occurred during a connection to www.crutchfield.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Drewfox 1 year ago

Last reply by johnn012 1 year ago

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mailto on browser page defaults in opening Thunderbird, but tied to old account - How can I fix this?

In Firefox, on web pages which contain a mailto: link, clicking on that link automatically opens Thunderbird, with Write: and addressed To: the intended recipient; howeve… (read more)

In Firefox, on web pages which contain a mailto: link, clicking on that link automatically opens Thunderbird, with Write: and addressed To: the intended recipient; however, the From: is to my old email address and its related Thunderbird account. This default behavior needs to be fixed so that the From: is correctly filled in with my current email address and its associated Thunderbird account.

I've tried researching this issue from both possible sources; Firefox AND Thunderbird, but none of the knowledge base articles and forum postings related to either program have clearly addressed a solution. At this points it remains unknown which of these programs I need to focus on in order to correct the issue.

Thank you very much in advance for any assistance.

Kind regards,

Kelly

Asked by Kelly Bellis 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

update

Why is my Firefox browser asking for an update almost every few days? It is extremely annoying. Don't you guys can't get it right? Updates are fine and is a must but ever… (read more)

Why is my Firefox browser asking for an update almost every few days? It is extremely annoying. Don't you guys can't get it right? Updates are fine and is a must but every few days? really?

Asked by mekanic52 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Replacement for "Default Bookmark Folder" addon

I enjoy this handy addon, but it's got a couple bugs Default Bookmark Folder It's a recommended addon, but It seems that it's no longer being supported. Version is tw… (read more)

I enjoy this handy addon, but it's got a couple bugs

Default Bookmark Folder

It's a recommended addon, but It seems that it's no longer being supported. Version is two years old, and issues reported on github are not responded to.

I wonder if anyone could recommend another addon with the same features.

Asked by noel_envode 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks and Settings DELETED for the Second Time in 2 months!!

What the [expletive] Mozilla?? This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this? And no r… (read more)

What the [expletive] Mozilla??

This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this?

And no reasonably accessible support that I can discern!

Unacceptable!

Asked by keithan57 1 year ago

Last reply by TyDraniu 1 year ago

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White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom… (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago