Cannot Log Into Online Banking Site

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I c… (read more)

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

Asked by dpsadler11 7 minutes ago

ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 5 months ago

Last reply by TMG 13 minutes ago

corrupted/broken bookmarks

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clic… (read more)

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clickable links. I really need to get this issue fixed as I am trying to locate certain things and don't recall where I originally located them online. Can someone maybe call me and see if they can help me. I will explain in further detail then. Thank you so much.

Asked by ted.lease 2 hours ago

Last reply by cor-el 26 minutes ago

Usually cannot access Yahoo unless delete yahoo cookies

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page wit… (read more)

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page with 3 dots moving.) I mean won't open yahoo when firefox starts, if I use the home button, or type yahoo.com in address bar. Am on Windows 10 using Firefox 83.0 64-bit. I don't want to delete all my cookies on exit, so am at a loss.

Asked by cohnveno 5 hours ago

Last reply by FredMcD 32 minutes ago

Refresh deleted everything

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but … (read more)

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

Asked by cstaten 4 hours ago

Last reply by FredMcD 33 minutes ago

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 2 hours ago

Last reply by FredMcD 37 minutes ago

When I « Google » many of the results are not correctly displayed.

Hi, When I « Google » many of the results are not correctly displayed. See joined capture. The first two lines of many (not all) of the Google results are in overlapping… (read more)

Hi, When I « Google » many of the results are not correctly displayed. See joined capture.

The first two lines of many (not all) of the Google results are in overlapping.

This happens for every search with google.

Thank you.

PC Windows 7. Firefox 83.0 (x64 fr).

Asked by jacques.naeye 1 hour ago

Last reply by FredMcD 43 minutes ago

how eliminate empty white space on google, etc in browser?

I've been trying to figure out how to fix this and havent found anything in my google seartch settings, or firefox options or my PC's display settings, it might be right … (read more)

I've been trying to figure out how to fix this and havent found anything in my google seartch settings, or firefox options or my PC's display settings, it might be right in front of me but I just cant figure it out.

On some pages, for example, when I do a google search on firefox, there is a ton of blank white space not used. Like it has a narrow page margin or something? I'm attaching a screenshot of what I mean. You can see half the screen is just white, how can I fix it so the display isnt so narrow? Not all pages have the blank space problem, for example outlook.com has no such issue.

Thank you in advance for helping me

Asked by vegetalove 44 minutes ago

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 1 hour ago

Last reply by FredMcD 44 minutes ago

cache always full

hey my cache always says its full even if i just emptied it if i go to settings and look its not even a full to 10% restarting the browser and the PC does nothing and i g… (read more)

hey my cache always says its full even if i just emptied it if i go to settings and look its not even a full to 10% restarting the browser and the PC does nothing and i get annoyed by the warning message by now

Asked by kevmomo07 1 day ago

Last reply by FredMcD 46 minutes ago

Cannot Turn off bookmark alphasort

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying! I want to custom organise th… (read more)

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying!

I want to custom organise the order of my bookmarks - NOT by alpha-sorting.

The 'sort by name' menu option does not have a counter option - ie 'DO NOT sort bookmarks'

So how do I turn off book mark sorting ???

Asked by bloodline1 1 day ago

Last reply by FredMcD 48 minutes ago

  • Solved

Fox News Reader Comments Section

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make t… (read more)

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make them unreadable. Not the end of the world but a little bothersome. When I use Microsoft Edge or Explorer this problem does not occur so it must be the Firefox browser. I am running the most recent #83 Firefox browser. Thanks for any help.

Asked by procket52 8 hours ago

Answered by FredMcD 6 hours ago

Password manager: identifier of an account not belonging to me?

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I … (read more)

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I seriously worried about the security of my own password? How and who should I inform Mozilla about this serious problem? Thank you in advance for your assistance ? Cordially.

Asked by vincent.loupien 1 day ago

Last reply by FredMcD 1 hour ago

Unable to log into any webistes requring passwords etc.

I am suddenly unable to log in to any websites requiring passwords etc. When I try and enter user names/email addresses/passwords or pin numbers in the required boxes typ… (read more)

I am suddenly unable to log in to any websites requiring passwords etc. When I try and enter user names/email addresses/passwords or pin numbers in the required boxes typing produces no response in the boxes. This happens over multiple websites.

I have tried the Firefox help advice re cookies, profile files etc. and also uninstalled and reinstalled Firefox. Have also run full Norton security scans and power eraser with no issues detected. None of these have helped and the issue continues.

Would be grateful to know if anyone else has had similar issues and/or for any other suggestions to fix this.

Asked by ian.paterson69 6 hours ago

Last reply by FredMcD 1 hour ago

Jagged fonts after 83 update.

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but… (read more)

Installed 83.0 update for my Firefox a few days ago and noticed that fonts in browser looks worse. It bacame jagged (sharp) as if Clear Type was disabled in my system but I checked it and it is turned on. Also I don't see this problem in other browsers, Edge or IE, only in Firefox. Could it be a bug with latest update or what is it?

Asked by Vitaliy1993 6 days ago

Last reply by Vitaliy1993 3 hours ago

  • Solved

"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (read more)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Asked by flau 2 weeks ago

Answered by flau 2 weeks ago

Print Edit hangs in Suspend mode

Whenever I click on Print Edit WE button the edit page opens but all the buttons are inactive and the PE button in the toolbar shows SUS for suspend. Nothing I do fixes i… (read more)

Whenever I click on Print Edit WE button the edit page opens but all the buttons are inactive and the PE button in the toolbar shows SUS for suspend. Nothing I do fixes it. I've removed and reinstalled the lastest version of PE from the add-on web page 3 or 4 times. A right click on the PE button drops down a menu but the one I need, Edit, puts PE into suspend mode. What could be causing this? I'm running FF 83.0, 64 bit, Windows 10 Pro. Print Edit has always worked before. Does the latest version have a bug? Or does FF maybe have a bug?

Asked by idahouser 2 hours ago

Last reply by idahouser 2 hours ago