Trying to open Firefox in Windows 10 is suddenly only showing a completely white screen (no title bar, closing X, etc) and can only be closed by right clicking on the sta… (read more)
Trying to open Firefox in Windows 10 is suddenly only showing a completely white screen (no title bar, closing X, etc) and can only be closed by right clicking on the start bar icon and selecting "Close Program"
Have tried everything to fix the problem so decided that I would have to use the Control Panel and completely remove/uninstall the program and then re-download and install new (was able to save the bookmarks in html format from the "c" drive.
When selecting the Uninstall option in the Control Panel, rather than uninstalling as with any other program, a dialogue box appears offering to repair/reinstall the program, but on clicking the accept option another dialogue box appears stating that Firefox must be closed first --- but it is closed and also proved to be closed through the Task Manager section.
The Firefox version is 100.0.2
How can I completely uninstall Firefox when no option will allow this to happen. I have even tried via the "CMD" command.
Any assistance will be greatly appreciated as I have been working on t his problem for three days without any success.