Showing questions for topic:

Is there a way to have VPN always on upon browser launch?

Hello all, I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find… (read more)

Hello all,

I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find any way to have it always on when launching VPN. Is that possible?

Thanks!

Solved 17 336

Where is the FREE VPN in 149?

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re st… (read more)

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

Open 16 189

No VPN-Button

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I … (read more)

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I can only choose the paid VPN options.

Solved 13 119

Cannot Use the Firefox Browser Built-in VPN

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging in… (read more)

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging into my mozilla account and the screen prints out the following: Next: Turn on VPN

One more step to boost your browser’s privacy. Go to the open panel and turn it on.

But the screen shows no open panel! If I click on the (x VPN) again, the process starts over.

I have checked Settings > Privacy & Security and made sure that the entry "Allow Firefox to improve features, performance, and stability between updates" is checked. I have made sure that browser.ipProtection.enabled is set to true; browser.ipProtection.everOpenedPanel is set to false; and I see no entry for browser.ipProtection.openedPanelWithLocation.

I have signed out completely from the Mozilla account, restarted the browser, and logged back in to restart the process using (x VPN) but it still doesn't work.

Open 13

free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (read more)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 12 1 336

VPN is turned off by default how can I change this

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default … (read more)

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default

Open 11 10

I downloaded Firefox today and saw there was a VPN option but it is not working

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now h… (read more)

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Solved 11 158

VPN what next?

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing… (read more)

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing?

Moderator note: This question has been edited to remove an unintended link.

Open 10

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (read more)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 1 2415

Firefox VPN not turning on

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN setting… (read more)

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

Solved 9 178

New Firefox VPN?

Why is Firefox sending me email msg's saying to try the new firefox VPN when It doesn't seem to be available to me? It's not in the upper right corner as they state and … (read more)

Why is Firefox sending me email msg's saying to try the new firefox VPN when It doesn't seem to be available to me? It's not in the upper right corner as they state and it's not in the toolbar either which they also say it's suppose to be in!

Open 9 40

My Firefox has auto updated to version 150 but I cannot activate the free VPN as there is simply no button to use.

The Firefox installed on my Compaq CQ58 laptop automatically updated to version 150. I'm told by Firefox that there should be a button in the top right of the screen to … (read more)

The Firefox installed on my Compaq CQ58 laptop automatically updated to version 150. I'm told by Firefox that there should be a button in the top right of the screen to activate the new free Firefox VPN tool. The button is simply not there ! How do I start the free VPN without the button ? I am located in France.

Solved 9 247

since the last update to firefox 155 the build in VPN is not working anymore

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stoppe… (read more)

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stopped working now for some days.

Solved 8

No internet access via VPN

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the… (read more)

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Open 8 40