Firefox Community Forum

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

How to recreate issue: 1. Copy password from an entry on about:logins on Firefox desktop app (Windows 11) 2. Open Windows 11 clipboard history (Win. Key + V) 3. Password is not listed in clipboard history 4. Password CAN be pasted within Firefox browser (including separate window) and separate applications 5. Copying another piece of information overwrites the item like normal a typical clipboard tool is supposed to work; you just have to copy it again if you need it again instead of opening Clipboard History.

What it affects: - Copying and pasting multiple passwords to a document, other password manager, or etc. is simply more cumbersome. - When managing multiple logins for the moment, it's easy to get confused (Is the password I just pasted for this login, or the last one?)

Obviously this isn't a big deal, and I am more so wondering if it's a bug or if it's meant to be restricted in such a way to increase security or something.

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the next couple or more weeks I reconstructed many of the passwords and was heading back to normal. Today, for unknown reason my entire collection of saved passwords have again been erased and I do not know how and assume they are not recoverable so am back to square one. On my home computer I have it set to not allow auto updates and have a Firefox update waiting and hesitate to allow it, expecting the same result there to my saved passwords. Nothing significant has been done to or with my computer in this same time period so am at a loss as to why this happened not just once but now twice with cause unknown (I am unaware of any second Firefox update in the interim which could have caused this but cannot rule this out).

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill the Username/Password. Some of the sites are tailored to a specific page - I rely on this. It works in Edge and Chrome. It did work before today in Firefox (can't say when specifically). Firefox password management disabled.

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Hey! Hope you're all doing well. This is a request more than a question. Is it possible to include a short notes field in the stored passwords area? Often, the login address for a service/website/account is completely different than the name the the business service/website/account name. And if a user can't remember what the sign-up login link is called, it can be an enormous pain in the memory banks to try to remember what it is or think of a way to find the info.

Is it possible to add a field for notes where users can note details like that? Or does that introduce safety risks?

I just thought I'd put that out there, cause there's nothing more frustrating (maybe) than having to stop when you're on a roll to reconstruct how you access an account. On top of having to send out 2nd verifications to all our devices, set up special all access pins, etc.

Honestly, its getting crazy out here with all the steps it takes into to log into our digital worlds. That one little step, would make accessing our digital lives a sliver more simple. At least for me. I have no idea if anyone else feels this way.

That's my 22-cents (inflation). Hopefully this will make its way into your suggestion box. Thanks!

I do not wish any of my passwords to be stored anywhere it isn't absolutely necessary. My own highly secure method I've been using for many years is listing them all on a removable drive that is encrypted and only in my PC's when necessary. Therefore, I wish to disable any and all PW Managers in the software I use. Please instruct me how to permanently disable the PW Manager in all Mozilla software.

Everything is stated above with an explanation of the reason.

Thanks for your help. TJS

Am using a Lenovo laptop running Windows 11 and Firefox v.155.0.1 (latest). Have just purchased Bitwarden in order to have master password for security when computer goes for servicing etc. But cannot find the manner to generate csv file needed by Bitwarden. Any assistance would be much appreciated.

I'm fed up of all the problems i'm having with Mozilla. i already uninstalled once. i will do it again if you do not allow me to use dashlane and keep putting obstacles in the way. I've been loyal for 10+ years but getting really fed up.

No FireFox icon on my desktop, though icon for Adobe Acrobat, which I just got from FireFox for FREE! Delightful, THANK you very much. How do I access it's Search Engine, which is why came here, sent by the recommendation from my bank's agent, with regards to my passwords FAILING after each new passwords initial acceptance, but told INVALID next time try to use VALIDATED new password. Most FRUSTRATING.

I have configured Firefox to use a proxy, and I stored the credentials in the password manager. However, every time I open Firefox, it asks me to enter the credentials again.

How can I store the proxy credentials persistently?