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Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (read more)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

Solved Archived 10 246

Can't sign in to Adobe Acrobat

This is the message I receive when I try to sign in to my Adobe account online: Hmm. We’re having trouble finding that site. We can’t connect to the server at auth.servi… (read more)

This is the message I receive when I try to sign in to my Adobe account online:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

Archived 8 364

issues with firefox - not possible to use

Hello, we are observing big issues with mozilla firefox. Few weeks ago it was impossible to use amazon with it. Amazon support recommended us to not use the anti virus a… (read more)

Hello,

we are observing big issues with mozilla firefox.

Few weeks ago it was impossible to use amazon with it.

Amazon support recommended us to not use the anti virus anymore, which was very strange. but it did not help.

After I add the antivirus addon to firefox it started to work. Unfortunatelly just for few weeks.

Actually we receive the following error and cannot browse or do anything Fehlercode: PR_CONNECT_RESET_ERROR

We have tried follwoing without success: - clearing cache - using problem investigation of firefox below button "help" - deinstalling and installing - installing the beta version

already after installation of firefox where normally terms and conditions to confirms shall appear we get the failure Fehlercode: PR_CONNECT_RESET_ERROR nd the content cannot be downloaded.

Hence Amazon does not work below google neighter and firefox is the only way o use amazon, we will appreciate your help.

Looking forward for your help

ags

Archived 4 89

Addition of AvastAntitrack to Mozilla...

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to … (read more)

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to avoid being tracked and hacked. But, to enable AntiTrack, I'm now prompted to add it to Firefox !? Before any action, I'd like to know that this will be efficient and safe : can you confirm that this is compatible with Firefox's proper operation? Thank you, P.Huens.

Solved Archived 3 188

bd_config.cfg in Firefox

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking… (read more)

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Archived 3 118

Bitdefender is suddenly preventing me visiting sites that I usually visit, especially a current Christmas Santa letter site that I need to complete and send.

I know the sites are secure (unless something is happening that I don't know about). I just want to get onto them, especially the Christmas site. Is it to do with Bitde… (read more)

I know the sites are secure (unless something is happening that I don't know about). I just want to get onto them, especially the Christmas site. Is it to do with Bitdefender?? I hope someone can help as the letter I want to write is getting time sensitive.

Solved Archived 3 187

History and bookmarks are missing

Near the top of the Firefox page is displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. … (read more)

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Solved Archived 3 109

Window Security

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it ho… (read more)

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it how do I turn it OFF?? I have no2FA in either Amazon or Firefox but all of a sudden i need to enter a Security Code.

Archived 2 351

Problem with Eset Smart Security 18.2.18.0

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run… (read more)

After instalation Eset Smart Security 18.2.18.0 with full security browsers my Firefox is run only in read-only mode. If I will be disable option Security browser and run Firefox that's working. Next I will be enable option Security browser then Firefox starts with green frame. After close Firefox and next run then starts read-only mode. Eset Team is not fair play becouse resolving problem only disable option Security browser. So why is there an option that prevents Firefox from launching? All my portable browsers without Eset Security working without any kind of problems, for example Tor, Opera.

Archived 2 244

Certificate Question

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization." When I click on that, it shows the word "Certificate… (read more)

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization."

When I click on that, it shows the word "Certificates" under Policy Name, and "ImportEnterpriseRoots" under Policy Value.

Is this something that Firefox installed, or is it something a third-party (like my former company) installed on my computer.

Also, would this possibly slow down my computer?

Thanks for your feedback.

Archived 1 178

how to get firefox to work with my vpn ipvanish

when visiting websites using my vpn firefox blocks my entry. I have to disconnect my vpn to allow entry to sites. ive tries numerous fixes and nothing works its frustrati… (read more)

when visiting websites using my vpn firefox blocks my entry. I have to disconnect my vpn to allow entry to sites. ive tries numerous fixes and nothing works its frustrating.

Open 1 50

0patch compatibility

Like many, I have Windows 10 and cannot upgrade to Windows 11 without purchasing a new computer. I don't want the upgrade as my desktop computing needs are simple -- che… (read more)

Like many, I have Windows 10 and cannot upgrade to Windows 11 without purchasing a new computer. I don't want the upgrade as my desktop computing needs are simple -- checking email and occasional online research. I am looking at 0patch as a solution to Microsoft discontinuing support for Windows 10 and want to know if Firefox will operate compatibly with 0patch providing security patches instead of Microsoft.

I'm not a technical person, so please keep replies simple. At 80 it's tough to keep up with all the changes! Thanks.

Archived 1 39

missing bookmarks

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem. … (read more)

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Archived 1 536

why am i being asked to sign in to age verification when i have your VPN installed ?

why am i being asked to sign in to age verification sites when i have mozilla paid VPN installed and have enabled japan as the start point rather than UK  ? - Thanks … (read more)

why am i being asked to sign in to age verification sites when i have mozilla paid VPN installed and have enabled japan as the start point rather than UK  ? - Thanks

Open 1 89

Webroot

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webr… (read more)

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webroot before.

Solved Archived 1 215

Antivirus Program to use with Firefox

I would like to know what are the best Antivirus Protection to use with Firefox. Previous information is from 2011 and I would like to get more current information. Tha… (read more)

I would like to know what are the best Antivirus Protection to use with Firefox. Previous information is from 2011 and I would like to get more current information. Thank you

Open 1 179