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Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 7 months ago

Last reply by Helium2 3 months ago

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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (read more)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis 4 months ago

Last reply by Paul 3 weeks ago

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cannot find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both).

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore … (read more)

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore the tab for Institute for the Study of War and its companions. i hope you are warm and rested.


to do my regular research, i have lost three or four (or more) windows with multiple tabs, as a result of my reorganizing tabs. i think of each window with one of its tabs, so these would be, "Emma Loop" (which includes all federal court districts tabs and related info); "Kyle Griffin" (which includes various journalist/news tabs); "emptywheel" (which includes various journalist/news tabs); and other such similar windows whose name ID i don't remember.

restore scares me because it will apply to bookmarks.

i recently began migrating from twitter to mastadon, and wanted to add my regular tabs to mastadon. i moved tabs to keep track, but it seems the tab's parent windows disappeared. i cannot be more clear, because i had a total of about 15 windows with multiple tabs EACH. i regularly exited the program to install updates and because of my settings, all the windows/tabs were saved correctly. this is a great feature.

it takes time to create a window with multiple tabs, and i don't have much of a brain, so it's hard for me to learn new stuff. maybe we can work together to clarify what i need. i just want my "lost" windows/tabs to return to the others so i can continue going forward. i blame this guy - the "new twitter owner" - who has even made changes to UKRAINIANS' account performances. thank you.

Asked by notanotherhero 1 month ago

Answered by notanotherhero 2 weeks ago

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, wh… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 10 months ago

Answered by randee1 10 months ago

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Background turned black after 95.0 update

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black f… (read more)

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

Asked by JudEric 1 year ago

Answered by cor-el 1 year ago

Firefox REFUSES To Connect To Hotmail/REFUSES To Refresh Hotmail

ONCE AGAIN, I am having Hotmail issues through Firefox, and ONLY through Firefox!!! I had to go to PALE MOON AGAIN to use Hotmail. This is getting REALLY irritating. I ca… (read more)

ONCE AGAIN, I am having Hotmail issues through Firefox, and ONLY through Firefox!!! I had to go to PALE MOON AGAIN to use Hotmail. This is getting REALLY irritating. I can go to ANY OTHER website through Firefox with no issue, but Hotmaill? Oh no, of course not. Your damn browser refuses to cooperate and Hotmail just sits there for the past TWENTY-FOUR HOURS with a waiting symbol and stalls out, refusing to do ANYTHING to refresh the page, and when I try and open an email, Hotmail says, "We're sorry, we can't display that message right now." But when I use Pale Moon, NO PROBLEMS WHATSOEVER!!!! FIx your damn browser to work with Hotmail CORRECTLY this is YOUR problem!!! Since it works FINE through Pale Moon the problem is OBVIOUSLY with YOU!!! I am so sick and tired of YOUR BROWSER stalling out and causing issues ALL THE TIME! DO SOMETHING!!!

Asked by Delenn 4 months ago

Last reply by Delenn 1 month ago

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access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

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Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (read more)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 1 year ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That sa… (read more)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel 10 months ago

Last reply by Amelia 10 months ago

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Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 12 months ago

Last reply by paul921 11 months ago

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Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (read more)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 7 months ago

Last reply by cor-el 6 months ago

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can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal error… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by Rhonda 5 days ago