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Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (read more)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Archived 4 188

Firefox doesn't display ufc.com while other browsers do

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don… (read more)

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don't remember which update ].

Other browsers [ Chrome and Edge ] display ufc.com without issues.

Solved Archived 4 60

Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (read more)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Solved Archived 4 49

Sorry, your browser does not support this feature. Please use a different browser and try again.

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025 … (read more)

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Archived 4 59

PB connexion facebook sur firefox (ok sur google chrome)

Bonjour, Si sur Google Chrome & Microsoft Edge = OK en revanche connexion facebook sur firefox impossible ! J'ai suivi les instruction "vider le cache" etc ... Mais … (read more)

Bonjour,

Si sur Google Chrome & Microsoft Edge = OK en revanche connexion facebook sur firefox impossible !

J'ai suivi les instruction "vider le cache" etc ... Mais Rien à faire connexion facebook sur firefox toujours impossible

Que faire !?

Merci

Compte : [email removed]@hotmail.fr

Open 4 40

firefox facebook error "This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this page."

This issue just started recently, say within the past 2 weeks Mid September forward. Only happens in Firefox, Chrome not having an issue. Open Facebook tab and it open… (read more)

This issue just started recently, say within the past 2 weeks Mid September forward.

Only happens in Firefox, Chrome not having an issue. Open Facebook tab and it opens fine then after 10-30 seconds, it crashes with this error "This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this page."

Have disabled all extensions, cleared cache multiple times with no success.

Appreciate any other suggestions on fixing as I'm not a big fan of Edge. Old school. lol

Thanks - Dan

Archived 3 128

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Solved Locked Archived 3 984

BOT Protection Restricts Access To Some Sites

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it reall… (read more)

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it really a protection or just a way for them to track me which is why I have Firefox?

Open 3 50

Problem with NY Times website

Upon opening the NY Times website, page 1 flashes briefly. Then the screen locks in on a commercial which prevents further access to the paper. I cannot escape the ad. Th… (read more)

Upon opening the NY Times website, page 1 flashes briefly. Then the screen locks in on a commercial which prevents further access to the paper. I cannot escape the ad.

This does not happen with Safari or Chrome.

Help!

Archived 3 58

Cannot access Cargurus.com, but can in Chrome.

Recently, I wanted to look up a car on CarGurus.com. I have used this site repeatedly with Firefox but it gave me "Cannot Access Website" error. I am an IT Tech and did a… (read more)

Recently, I wanted to look up a car on CarGurus.com. I have used this site repeatedly with Firefox but it gave me "Cannot Access Website" error. I am an IT Tech and did a Cache Purge, then a deinstall-reinstall, and finally a Total and Complete Deinstall down to Registry level. No Help!!! Then someone responded on here saying they had the same problem. When I went to check, I was able to connect. Today, Same Thing!!! Chrome works, Firefox does not, so here I am writing again about an Issue I believe is a Firefox Issue. You need to look into this Folks!!!

Open 3 107

I thought I had switched over to Firefox but I signed into hotmail but I have a huge issue with not being able to sign into my gmail account. If this cannot be fixed very soon I will have to return to Chrome.

I need my gmail account but I cannot sign into it, it wants me to start a new one, but that will not do at all. I will wait for a week to see if you can rectify this prob… (read more)

I need my gmail account but I cannot sign into it, it wants me to start a new one, but that will not do at all. I will wait for a week to see if you can rectify this problem.

Open 3 60

recent firefox update new problem

Hello again. Re my very recent post about a game on facebook functioning very slowly after the latest update, I now discover a worse problem with a word-game on a differe… (read more)

Hello again. Re my very recent post about a game on facebook functioning very slowly after the latest update, I now discover a worse problem with a word-game on a different site that I have also played for years on Firefox. Basically, after the new update, I find that I am no longer allowed to complete a move. Given the now 2 problematic situations I have, do I now with great reluctance have to abandon Firefox?

Archived 3 79

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Archived 3 444

ESR for Firefox issue

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site st… (read more)

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Open 3 333

NY times tells me I am a bot and will not let me read articles

Hi, It happened just days ago. The NY times does not let me read articles and tells me I am a bot not a human (I am a subscriber) or that someone is using my IP. I tried … (read more)

Hi, It happened just days ago. The NY times does not let me read articles and tells me I am a bot not a human (I am a subscriber) or that someone is using my IP. I tried everything, clearing cache and data for everything, signed in again to no avail. I tried using a VPN to mask the IP... no success I have no problem reading it on Chrome, but I prefer Firefox. Does anyone have more ideas? The agent from NY times I contacted really was no help at all. Thanks

Archived 3 139

I can't log into my dr. Their support says to not use Firefox.

I can't log into my doctor. Their web support says to not use Firefox. https://www.samaritanhealthcare.com/mychart/ I've been with Firefox for years. I don't want to chan… (read more)

I can't log into my doctor. Their web support says to not use Firefox.

https://www.samaritanhealthcare.com/mychart/

I've been with Firefox for years. I don't want to change browsers.

Can you fix the communication problem between Firefox and MyChart?

Thanks for everything,

Jude

Solved Archived 3 168