Showing questions for topic:
Showing questions tagged:

items dragged to overflow menu pop back out, will not stay there

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this. Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all … (read more)

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this.

Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all my bookmarks, addons, history. How do I know which profile was the most recent, before the update added a new profile? How do I find my addons from the previous version? history?

Archived 40 755

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Archived 21 560

I lost all my usual tabs, after closing an unseen instance of firefox, opened by Mozilla.

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox. It wasn’t until I closed my normal sessi… (read more)

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11

Archived 9 146

some of my shortcuts are missing this morning

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fi… (read more)

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fits best. I am not at all tech savvy when it come to computers.

Archived 4 183

Recover open tabs from an older device

Hello! Is it possible to recover older open tabs from a broken device that had sync activated? For a while they appeared in the hamburger menu in the top right, but now t… (read more)

Hello! Is it possible to recover older open tabs from a broken device that had sync activated? For a while they appeared in the hamburger menu in the top right, but now they suddenly disappeared, and under the "connected devices" I cannot click the device or anything. It went broken 2-3 months ago. Best wishes!

Open 3 18

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Archived 3 461

password recovery

Hi, is there a way mozila can help me to retrieve all my remember login ID and password? due to i changing to new laptop and when i sign out it ask me to delete all the o… (read more)

Hi, is there a way mozila can help me to retrieve all my remember login ID and password? due to i changing to new laptop and when i sign out it ask me to delete all the old password which i thought is just delete from the laptop instead of my whole login ID and password.

Archived 3 220

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (read more)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Archived 3 378

Not loading tabs, restart lost tabs, getting wors every day

This keeps happening and is getting worse every day. Firefox is refusing to load tabs sometimes every few hours but recently every few minutes so I have to shut it down a… (read more)

This keeps happening and is getting worse every day.

Firefox is refusing to load tabs sometimes every few hours but recently every few minutes so I have to shut it down and restart it, sometimes when I do I lose all my pinned and non pinned tabs, I can't remember what they are so manually restoring them doesn't work.

There should be a way to backup all tabs so they can be restored when this happens.

FIX IT FFS.

OS: Linux Mint Latest update of Firefox

Archived 2 212

My homepage disappeared with all my bookmarks

I was using my web browser and I tried to load a pdf on word. The Mozilla asked me to sign in and all my bookmarks and history was gone. A VPN was up in the tip right ha… (read more)

I was using my web browser and I tried to load a pdf on word. The Mozilla asked me to sign in and all my bookmarks and history was gone. A VPN was up in the tip right hand corner appeared that I had never seen before. I have no idea how my original homepage disappeared and all my bookmarks with it.

Open 2 73

Bookmarks

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not … (read more)

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not following the instructions.

Archived 2 138

how do I restore my bookmarks

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore … (read more)

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

Archived 2 320

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks.

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. No… (read more)

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

Open 2 45