Showing questions tagged:

Bookmarks synch

Hi, I use Firefox app in macos, android and ipados. The bookmarks across them are not synching automatically. I need to press sync manuelly to do. All apps are updated, a… (read more)

Hi,

I use Firefox app in macos, android and ipados. The bookmarks across them are not synching automatically. I need to press sync manuelly to do. All apps are updated, all settings look fine. Please help me synch bookmarks across platforms. Thanks a lot.

Archived 7 150

Since the latest Firefox update, I have 2 websites that will not load

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers. … (read more)

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers.

Solved 7 70

Firefox installed an update on my Macbook pro today but failed to restore my previously open window.

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get… (read more)

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get my previously open windows back, bearing in mind I'm not not a computer nerd? Thank you, Edouard.

Solved 7 40

VPN connection problem

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but… (read more)

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

Solved 7 80

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the … (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Solved Archived 7 230

Google search wont work after turning off VPN

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked. Error says Google.com is unavailable, can't connect to server… (read more)

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked.

Error says Google.com is unavailable, can't connect to servers etc.

Any ideas how to fix it ?

Open 7 139

Ad blocker

I don't know which ad blocker I have. I can't watch the Olympics without disabling the ad blocker. Could you help, please?

Archived 7 340

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Archived 7 459

how to get spell check

I use to have spell check on my Mac Air, but now it's gone. How do I get it back on? I've googled to find out, tells me to go to Settings, Language, etc. Spell check sh… (read more)

I use to have spell check on my Mac Air, but now it's gone. How do I get it back on? I've googled to find out, tells me to go to Settings, Language, etc. Spell check shows it's mark in the box, but when I go to type in words it doesn't come underlined in red. How can I get it back?

Thank you in advance!

Open 7

History-Restore Previous Session AND Recently Closed Windows tab choice ARE DARK!!! Not active!!!

History drop down-Restore Previous Session MENU OPTION AND Recently Closed Windows MENU OPTION tab choice ARE DARK!!! Not active!!! Why? (If they are there to be seen… (read more)

History drop down-Restore Previous Session MENU OPTION AND Recently Closed Windows MENU OPTION tab choice ARE DARK!!! Not active!!! Why? (If they are there to be seen they should always be active for use)

I use these ALL THE TIME!! Where is that function??? Why is MY history from yesterday NOT there for me?? I need it right now!

My life is busy and stressful enough without Firefox or Apple or Microsoft adding to it!!!

btw am waiting full 5+ min for a simple screenshot to "upload" to Firefox help below so I can hit send on this?? Still see the word "uploading" - are you finished yet Firefox?

Apple computer w/Tahoe OS 26.31

Open 7 169

Syncs

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced acros… (read more)

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

Archived 7 210

Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Solved Archived 7 239

How do I override Mozilla extension. disabling?

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override … (read more)

Mozilla has disabled the 1Password extension. I've used this version of 1Password extension for years without issue so do not share Mozilla concerns. How do I override the disabling to continue using 1Password as the risk is acceptable to me? It is more important to me to be able to use 1Passsword than Mozilla, so I'll switch to another browser if Mozilla won't let me make my own risk determination.

Open 7 110

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it … (read more)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Solved Archived 7 70

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Solved Archived 7 330

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen … (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Solved Archived 7 160

on page message

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! Wha… (read more)

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! What do I do to unblock/fix this, please?

Thanks, Paul

Solved Archived 6 150

Latest Update 151.0.1 has broken TOTP

Since updating to 151.0.1 0 on MAC OS Tahoe 26.5 , every 6 digit TOTP entered posts error - "Use another authentication method" I use same authenticator app on Safari -… (read more)

Since updating to 151.0.1 0 on MAC OS Tahoe 26.5 , every 6 digit TOTP entered posts error - "Use another authentication method"

I use same authenticator app on Safari - no issues.

Open 6 60