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  • Solved

Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (read more)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 2 months ago

Answered by zeroknight 2 months ago

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (read more)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 2 months ago

Last reply by cor-el 2 months ago

  • Solved

New Empty Window Problem (Mac)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window… (read more)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window from an article in a tab from a different window but I just can't open an empty window without getting all of my bookmarks opened in (many!) separate tabs.

Thanks for any help.

Asked by omniwin 2 months ago

Answered by cor-el 2 months ago

Tab bar sharing system color in Windows 10 (Firefox CSS)

Hello, In Windows 10 and 11, Firefox's tab bar and other elements that may be transparent render in Windows 10 using some sort of uDWM method (speculation, I could be wr… (read more)

Hello,

In Windows 10 and 11, Firefox's tab bar and other elements that may be transparent render in Windows 10 using some sort of uDWM method (speculation, I could be wrong?) rather than the traditional win32 window frame as you can see with the title bar toggled on. This leads to elements like the tab bar being black or white, depending on your theme unless you have specified otherwise in your chrome. Highlighted yellow below is my problem area.


In my CSS code, I am trying to extend the system color to be drawn to the tab bar (and in this instance, the address bar as well,) but I can't find any way to be able to do this. I have found forums that say to add -moz:appearance -moz-windows-glass, but this completely removes the window border and leaves the Firefox window unresponsive to controls. The only way to close it is if you close it through the taskbar or task manager.


Note that I am aware of .titlebar-color{color: AccentColorText; background-color: AccentColor}, but that's not what I am going for here. That still draws using Windows 10 modern UI. Windows 7 on ESR 115 or unofficially on 116 still draw with Windows Aero in all parts of this CSS code that are black (highligted yellow below.)


I can attach my CSS code if need be.


Thanks for any help!

Asked by taylorrosenfeld159 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox YouTube HDR mode works in Full Screen Mode, Picture in Picture, but not in normal Windowed mode

Hello, Firefox YouTube HDR mode works in Full Screen Mode (FSM), Picture in Picture (PiP), but not in normal Windowed mode (WiM). This bug appeared in around Q3-Q4 2023,… (read more)

Hello,

Firefox YouTube HDR mode works in Full Screen Mode (FSM), Picture in Picture (PiP), but not in normal Windowed mode (WiM). This bug appeared in around Q3-Q4 2023, before that the YouTube HDR mode was available in FSM, PiP and WiM mode.

In Safari the YouTube HDR content works in FSM, PiP and WiM mode.

Firefox 115.7.0esr (64-bit) macOS Sonoma 14.3 ( I updated the system from macOS 13 in the last 2 weeks ) MacBook Pro 14", 2021 w/ Apple M1 Pro (1000 nits sustained full screen, 1600 nits peak)

This issue exists in all HDR videos what I tested on YouTube.

Video ID / sCPN DNL0IDYKzZs / R0TW 6WC7 574W Viewport / Frames 958x539*2.00 / 1 dropped of 1912 Current / Optimal Res 1920x1080@30 / 1920x1080@30 Volume / Normalized 100% / 100% (content loudness -7.1dB) Codecs vp09.02.51.10.01.09.18.09.00 (335) / opus (251) Color arib-std-b67 (HLG) / bt2020 Connection Speed 13936 Kbps Network Activity 0 KB Buffer Health 41.00 s Mystery Text s:4 t:1039.96 b:972.800-1080.966 P L pbs:3824 Date Fri Feb 02 2024 08:17:38 GMT+0100 (Central European Standard Time)

Asked by Réti Gergő 2 months ago

Last reply by xyzmhx 2 weeks ago

Enter key does not work in address bar sometimes

Hi all: If a paste a URL and press enter, sometimes the Enter key does nothing. I have to choose option "Paste and Go" instead. It is annoying. This does not happen alw… (read more)

Hi all:

If a paste a URL and press enter, sometimes the Enter key does nothing. I have to choose option "Paste and Go" instead. It is annoying.

This does not happen always, only sometimes. I haven't been able to reproduce it on demand.

I am using Ubuntu MATE 22.04.3 . I have been using Firefox for many years, and I have never had this issue until many months ago, when it started.

The theme is "Light" from Mozilla.

The only extension I have installed is uBlock Origin.

I have seen other users complaining about a similar problem, like for example:

https://support.mozilla.org/en-US/questions/1208635

Therefore, I am guessing that something is iffy in this area. Is there anything I could do to pin-point this issue? For example, I could enable some option to increase console output.

Thanks in advance,

 rdiez

Asked by rdiez 2 months ago

Last reply by rdiez 2 months ago

HTML5 Video is not supported

Dear Sir, Shahid MBC was working perfect before couple of weeks ago you can check from this link https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-… (read more)

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

Asked by emadeldin1978 2 months ago

Last reply by cor-el 2 months ago

  • Solved

How to separate inactive tabs ? with either bar or boxes

Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869 cat history.log-* history.log | grep -i firefox -B2 Start-Date: 2024-02-11 19:48:58 Commandline… (read more)

Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869

cat history.log-* history.log | grep -i firefox -B2

Start-Date: 2024-02-11 19:48:58 Commandline: /usr/bin/unattended-upgrade Upgrade: firefox-esr:amd64 (102.15.0esr-1~deb11u1, 115.7.0esr-1~deb11u1)

before: https://support.mozilla.org/en-US/kb/search-open-tabs-firefox https://addons.mozilla.org/fr/firefox/addon/simple-tab-groups/ https://www.ghacks.net/2021/03/09/manage-container-tabs-efficiently-from-a-side-panel-with-the-container-tabs-sidebar-extension-for-firefox/ now: https://addons.mozilla.org/fr/firefox/addon/tab-stash/ https://www.majorgeeks.com/files/details/sidebar_tabs.html

How do I put bar between tabs, or, each tab inside an individual box ? I have tried many codes from various forums, but since this update, FF seems to ignore ./chrome/userChrome.css completely.

Asked by Benoit-Pierre DEMAINE 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Clear cookies at shutdown but keep forum login data

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks … (read more)

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks

Asked by george28.james 2 months ago

Last reply by zeroknight 2 months ago

Viruses in C:\program files\Mozilla Firefox

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why? It seem to happen after using Faceb… (read more)

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why?

It seem to happen after using Facebook or more often Craigslist. I tried putting a read only attribute on this directory, but it still happens.

Norton then requires a reboot. So it is a hassle.

Does anyone have any ideas as to what is going on?

Asked by joe_raftery 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (read more)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 1 month ago

Answered by TyDraniu 1 month ago

Unwanted add-ons

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multi… (read more)

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multiprocess Windows "Remote Processes" , I see in addition: Amazon.co.uk Amazon.com DuckDuckGo eBay Wikipedia

How do I eliminate these?

Asked by alanjanicebarker 2 months ago

Last reply by Standard8 2 months ago

eBay only load my main page when using Firefox trouble shoot mode.

My main page in eBay is only loaded when using Firefox trouble shoot mode. In regular mode the page hangs, only the headers are loaded, no detail lines. Please enable … (read more)

My main page in eBay is only loaded when using Firefox trouble shoot mode. In regular mode the page hangs, only the headers are loaded, no detail lines.

Please enable whatever that functionality elsewhere.

Asked by Mike Kaye 2 months ago

Last reply by zeroknight 2 months ago

I would be highly grateful if anyone could please help me?

I am having problems with your Firefox web browser a lot of websites seem to keep crashing and refuse to load and sometimes i am getting errors like this: https://suppor… (read more)

I am having problems with your Firefox web browser a lot of websites seem to keep crashing and refuse to load and sometimes i am getting errors like this:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

I have checked all settings everything is correct and my web browser is up to date!

I am particularly having this problem on my windows 7 laptop it is a 64bit version.

Any help would on this would be highly appreciated!

Kind Regards

Mark.

Asked by Mark Dorrington 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Googlemaps.co.uk

Hello. It seems that Google has created a way of "dealing with" Firefox's automatic removal of the page seeking one's acceptance or rejection of cookies. Each time I re… (read more)

Hello. It seems that Google has created a way of "dealing with" Firefox's automatic removal of the page seeking one's acceptance or rejection of cookies. Each time I refresh the page, the accept/reject cookies pop-up briefly flicks on-screen but then disappears and one is back at the consent page:

https://consent.google.com/m?continue=https://maps.google.com/maps&gl=GB&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1

So as things are, I cannot access the consent page to either reject or accept the cookies, and therefore I cannot get past the consent page and into googlemaps.

Google may be aware of Firefox's way of "dealing with" the consent page and has found a way of making it impossible for people to proceed to use of the googlemaps website.

Asked by david-cade 2 months ago

Answered by zeroknight 2 months ago

Hanging on exit from Firefox (no more threads)

For the last couple of months I have been getting frequent (not always) hangs on exiting Firefox. Sometimes get the windows message of not enough threads. Sometimes goes … (read more)

For the last couple of months I have been getting frequent (not always) hangs on exiting Firefox. Sometimes get the windows message of not enough threads. Sometimes goes to "Firefox is not responding". Always have to reboot to clear.

Asked by John_arslett 2 months ago

Last reply by John_arslett 2 months ago