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  • Archived

Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (read more)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Asked by kimberly9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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  • Archived

No audio / video in Firefox 110 Ubuntu - Chrome 110 works fine

These websites won't play audio or video in Firefox 110.0.1, they work in Chrome 110.0.5481.177 https://www.vrt.be/vrtnu/livestream/audio/stubru/ When I click the Play b… (read more)

These websites won't play audio or video in Firefox 110.0.1, they work in Chrome 110.0.5481.177

https://www.vrt.be/vrtnu/livestream/audio/stubru/ When I click the Play button I get an error "Oops, something went wrong, error code 200" which seems to be a general error code. In Chrome the music starts playing instantly.

https://f1tv.formula1.com/ I have a subscription but video won't play. I can press the Play button, sometimes I see a preloader but the screen stays black, no audio or video. In Chrome the content just starts playing, be it live or recorded content.

Steps I took to get audio/video working inb Firefox, but to no avail:

run above websites in private tabs download Firefox again and run it from its folder in Downloads start Firefox in Troubelshoot mode start Firefox in Troubleshoot mode and Refresh Firefox disabled / enabled Plugin Widevine Content Decryption Module provided by Google Inc disabled / enabled Play DRM-controlled content in Settings disabled / enabled Enhanced Tracking protection disablde / enabled allow media autoplay

In other discussions it was opted to remove the PulseAudio config by running the below command and rebooting rm ~/.config/pulse/*

Any help to get this working again would be greatly appreciated!

Asked by NeoRey 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Much broken after update to 110.0.1 (64-bit) on Ubuntu

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken. For example, when making a new account, the password manager… (read more)

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken.

For example, when making a new account, the password manager pops up asking if you want to save the username/password, but if you mouse over to that popup then as soon as you enter it it just disappears. When logging in somewhere, if there are multiple choices for userid (say with different dates) none can be chosen. You mouse down to the popup with the choices and there's a weird stroboscopic action where the popup disappears and is recreated as fast as it can, over and over, and nothing can actually be clicked on. If you type in the userid then try to enter the password the same thing happens. It's not possible to use the password manager anymore, both fields need to be typed in manually.

Another example is the search field. If you type something and there are several options from previous searches, and you try to mouse down to pick one, the popup disappears. If you click the search keyword again it highlights as for replacement, then you have to click it again (removing highlight) and only then can you mouse down and choose a search engine.

etc etc etc! All this stuff worked great until the upgrade happened (in the background) and now many things are a huge pain in the ass. Arrgh!

% uname -a Linux spunky 5.4.0-144-generic #161~18.04.1-Ubuntu SMP Fri Feb 10 15:55:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

I tried disabling all add-ons then restarted but made no difference. Password manager is unusable.

Asked by ian179 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Browser keeps deleting pinned tabs constantly

I don't know why, but sometimes (like every 2 days), firefox crashes on startup, then opens itself after the crash but it don't load the previous tabs and deletes the pin… (read more)

I don't know why, but sometimes (like every 2 days), firefox crashes on startup, then opens itself after the crash but it don't load the previous tabs and deletes the pinned tabs, so I just have to favorite everything if I want to reliably keep tabs after closing the browser. The open previous tabs option is checked and working, but when the browser crashes on startup, the browser don't open them, so I keep losing them and the pinned tabs every once in a while (every 2 days, wich is quite frequent).

Asked by Lucas 1 year ago

Last reply by Lucas 1 year ago

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TopSitesColumns?

Hey there! I am looking for a setting that sets the columns in the new tab page. i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as goin… (read more)

Hey there! I am looking for a setting that sets the columns in the new tab page.

i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as going to the settings and changing it in the drop down menu.

Is there something that can set the quantity of columns?

Asked by careca 1 year ago

Last reply by careca 1 year ago

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I can't save files in Firefox

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 W… (read more)

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

Asked by DJ Caësar 9114 1 year ago

Answered by DJ Caësar 9114 1 year ago

  • Solved
  • Archived

Add-on icons appear in centre

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle. I have atta… (read more)

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle.

I have attached an image and the problem is highlighted in red.

Asked by meman8871 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

Massive blank space to left of bookmarks toolbar: How do I remove this?

So at some point today, my bookmarks toolbar changed. nothing is missing. it just now has a massive blank space to the side that I cannot remove. Does anyone know how … (read more)

So at some point today, my bookmarks toolbar changed. nothing is missing. it just now has a massive blank space to the side that I cannot remove. Does anyone know how to fix this? See attached image for what I'm talking about. nothing I try removes that huge gap to the left.

Asked by CCCM89 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox 110.0.1 Borked Toolbar

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled ever… (read more)

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled every extension and am now using the built in Firefox Theme. I even went so far as to remove my chrome folder from the profile but the problem still persists. What can I do to correct this?

Thank you, Reynaldo

Asked by Reynaldo 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Icloud stopped working on Firefox

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images. … (read more)

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

Asked by valkerie33 1 year ago

Answered by valkerie33 1 year ago

  • Solved
  • Archived

Outlook.com email service

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way… (read more)

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way to go back to the "Inbox" is to use the back arrow in the browser, or click on "Sent"(or another file)...then click on "Inbox". The cycle continues. Been like this since I updated to 110.0.1 (64bit)

Asked by sandhilllv1 1 year ago

Answered by sandhilllv1 1 year ago

  • Solved
  • Archived

The requested service is temporarily unavailable

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It i… (read more)

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message.

What am I doing wrong?

Asked by pgking47 1 year ago

Answered by cor-el 1 year ago

  • Archived

Your browser is being managed by your organization

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organizati… (read more)

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organization" shows in my settings, However, when I go to the Policies thread in the registry - whether it's under Local Machine or Local User - there is no policy registry entry for Firefox or Mozilla.

Please advise. This is really annoying.

Thanks in advance.

Asked by SignmeUplease 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to stop videos from following you down the page as you scroll down? Check your extensions!

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot… (read more)

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot that it was a new one I'd never tried before.

Thank you Cor-el for pointing me in the right direction!


This is what transpired before.-----------------------

Using Windows 7. These were suggested. Of course none of them made the slightest difference.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

Does anyone on here understand this stupid video "follow us and block the page for stupid reasons" thing? How can software designers be so brain dead and out of touch with the rest of the planet? I do wonder sometimes.

Asked by moz2u 1 year ago

Last reply by moz2u 1 year ago

  • Solved
  • Archived

SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 1 year ago

Answered by Paul Ellis 1 year ago

  • Archived

Please share your input Firefox connecting CDN servers such as amazon, google is not security threat

Team Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data? thanks Samvedna … (read more)

Team

Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data?

thanks Samvedna

Asked by samvejha 1 year ago

Last reply by cor-el 1 year ago

  • Archived

unfriend finder

i have and like unfriend finder and every time i refresh or reinstall Firefox it does not work something about a container what is it and how do i get it i have t… (read more)

i have and like unfriend finder and every time i refresh or reinstall Firefox it does not work something about a container what is it and how do i get it

 i have tried contacting the developer please help. it says in setting  it needs a concertinaUnfriend Finder for Facebook 	


how do  i get one

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

  • Archived

Ebay pictures cropped since Firefox update installed.

Since the Firefox update was installed on Feb.28th. All my pictures on the ebay site have become cropped and look ridiculous.What can I do about this.No problems if using… (read more)

Since the Firefox update was installed on Feb.28th. All my pictures on the ebay site have become cropped and look ridiculous.What can I do about this.No problems if using the Opera browser.Just Firefox.

Asked by davisdavid5 1 year ago

Last reply by davisdavid5 1 year ago