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Unable to start Firefox, not even in Safe Mode ...

Hail: System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0 No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 page… (read more)

Hail:

System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0

No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 pages the windows at the same time, which is illogical. I deleted firstly my: sessionstore.jsonlz4 logins.json to no avail.

Then I tried to open MFF through elevated CMD with the command: C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode Again, 2 windows pop crashing immediately.

I do not understand why all of the sudden, it tries to open 2 different instances at once. This makes no sense. I am out of ideas, having tried many an option found on Google, but which none give me a solution.

If anyone has an idea, I would be quite darn thankful. This MSEdge crap that I need to use now is not quite my thing.

Thank you. Ke'Ylan

Asked by Ke'Ylan Abaddon Banthraxx 2 years ago

Answered by cor-el 2 years ago

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firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (read more)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Asked by Juan Cuello Espinosa 1 year ago

Answered by Juan Cuello Espinosa 1 year ago

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Search topic on Firefox

Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, re… (read more)

Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, regards, Claudine

Asked by cgrandje 10 months ago

Last reply by cgrandje 10 months ago

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tab deliminators

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to… (read more)

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Asked by LT72884 2 years ago

Last reply by cor-el 2 years ago

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Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 2 years ago

Last reply by zeroknight 1 year ago

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Firefox Extremely Slow Loading of Pages that Load Quickly in Chrome

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it… (read more)

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Asked by Paul M Ruzicka 1 year ago

Answered by cor-el 1 year ago

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firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 1 year ago

Last reply by onefoozer 1 year ago

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Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (read more)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Asked by Bikram Singh 1 year ago

Answered by TyDraniu 1 year ago

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Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (read more)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Asked by tmpc 3 years ago

Answered by Chris Ilias 3 years ago

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Why are the PDFs it makes (to print a page) often invalid?

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very s… (read more)

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very small or 0 bytes). Example URL: https://www.nytimes.com/2019/07/01/science/bacteria-microbes-electricity.html

Makes an empty PDF while when I do Print and then Save as PDF. I'm on Apple OS 10.13, using Firefox 67.0.4. This problem has been with us for a while (> 1 year I believe) and happens on all my machines.

Asked by Mike_levin 6 years ago

Last reply by Mike_levin 6 years ago

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Problems with Google on Firefox

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google sit… (read more)

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

Asked by Kevin McManus 1 year ago

Last reply by Kevin McManus 1 year ago

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Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (read more)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Asked by wisemagic1 1 year ago

Last reply by zeroknight 1 year ago

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Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (read more)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Asked by Anand Prajapati 2 years ago

Last reply by zeroknight 2 years ago

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Right click menu keyboard shortcut

Hello, I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a… (read more)

Hello,

I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a link, but now it was changed to L. That is really inconvenient. As you know, when you right click a link using the mouse, your right hand is still holding the mouse, and not easy to press the letter L on the keyboard.

The old menu option is "Copy Link Locaton", but the new one is "Copy Link".

Is it possible to customize the keyboard shortcut of right click menu, please?

Thank you! Brian

Asked by Brian_30@IRQ 4 years ago

Answered by cor-el 4 years ago

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The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (read more)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Asked by soalivetoday 1 year ago

Answered by soalivetoday 1 year ago

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Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Asked by jmill53 1 month ago

Answered by Denys 2 weeks ago

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Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 11 months ago

Answered by Vipul Sharma 11 months ago