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No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (read more)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Asked by BlorgPidgeon 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 4 months ago

Answered by jonzn4SUSE 4 months ago

Can't log in to Yahoo on FF anymore (esr)

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer). … (read more)

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer).

Until today I was able to get a verification code sent to my email (which I accessed by logging in with another browser and inputting it into Yahoo on FF) but that stopped working.

I tried FF in troubleshoot mode & private browsing window, I've always had FF set to clear cookies/cache on closing EXCEPT Yahoo but I also tried deleting the Yahoo cookies and it made no difference, my email on FF settings has ALWAYS been set to Yahoo. I made absolutely no changes to any settings before it stopped recognizing FF.

I can't contact Yahoo because my 30-year-old email is a free account.

Why is Yahoo no longer recognizing FF (esr)? Is this to do with the most recent update?? I don't know if this is a Yahoo issue or a FF issue (but obviously there's something about FF Yahoo doesn't like). I don't know if this is affecting anyone else but it's REALLY frustrating because now I have to open a second browser just to check my email.

Thanks.

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     "sequentialityPerc": 24.4,
     "entity": "sqlite_stat1",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata",
     "count": 0
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata_search_queries",
     "count": 0
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "sqlite_autoindex_moz_places_metadata_search_queries_1",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_previews_tombstones",
     "count": 0
   },
   {
     "efficiencyPerc": 79.1,
     "pages": 7,
     "sizeBytes": 229376,
     "sizePerc": 2.1,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_url_hashindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 83,
     "pages": 12,
     "sizeBytes": 393216,
     "sizePerc": 3.6,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_hostindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 64.6,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_visitcount",
     "count": "-"
   },
   {
     "efficiencyPerc": 66.3,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_frecencyindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 64.7,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_lastvisitdateindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 78.4,
     "pages": 10,
     "sizeBytes": 327680,
     "sizePerc": 3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_guid_uniqueindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 65.5,
     "pages": 6,
     "sizeBytes": 196608,
     "sizePerc": 1.8,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_originidindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 2.6,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_historyvisits_placedateindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 1.1,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_historyvisits_fromindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 2,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_historyvisits_dateindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 77.5,
     "pages": 7,
     "sizeBytes": 229376,
     "sizePerc": 2.1,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_itemindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 72.8,
     "pages": 8,
     "sizeBytes": 262144,
     "sizePerc": 2.4,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_parentindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 77.1,
     "pages": 12,
     "sizeBytes": 393216,
     "sizePerc": 3.6,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_itemlastmodifiedindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 77.8,
     "pages": 10,
     "sizeBytes": 327680,
     "sizePerc": 3,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_dateaddedindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 88.5,
     "pages": 11,
     "sizeBytes": 360448,
     "sizePerc": 3.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_guid_uniqueindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_keywords_placepostdata_uniqueindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_annos_placeattributeindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_items_annos_itemattributeindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata_placecreated_uniqueindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata_referrerindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 64.6,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_altfrecencyindex",
     "count": "-"
   }
 ]

}

Asked by M 1 week ago

Last reply by M 3 days ago

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

I am unable to sign into my own web page. Initially the web host welcomes me. When I click on "open cPanel" i am taken to a sign in page. I can sign in to my web page using Safari.

I am unable to sign into my own web page. Initially the web host welcomes me. When I click on "open cPanel" i am taken to a sign-in page. I can sign in to my web page … (read more)

I am unable to sign into my own web page. Initially the web host welcomes me. When I click on "open cPanel" i am taken to a sign-in page. I can sign in to my web page using Safari. You can help by solving this problem for me.

Asked by glennview 2 months ago

Answered by glennview 2 months ago

  • Solved

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (read more)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Asked by dirmme 2 months ago

Answered by Denys 2 weeks ago

icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 2 months ago

Last reply by shop83 8 hours ago

  • Archived

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (read more)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 8 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

I can't sign-in to a website using Firefox??

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white?? The site works on Microsoft Edge so I know its noit the site. Please advise… (read more)

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white??

The site works on Microsoft Edge so I know its noit the site.

Please advise.

Asked by USRE 7 months ago

Last reply by James 7 months ago

OneDrive On This Day

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my compute… (read more)

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

Asked by tim.j.alcorn 2 months ago

Last reply by Denys 2 weeks ago

  • Solved

Problems loading websites with latest version of Firefox

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites? … (read more)

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

Asked by mdelapa 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Archived

Firefox reporting unusual network traffic - Help me!

Hi! Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser: "Our systems have detected unusual traffic on your compu… (read more)

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Asked by rferrari7 6 months ago

Last reply by GardenSurfer 5 months ago

  • Solved

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Asked by Gene Minor 1 month ago

Answered by Denys 2 weeks ago

  • Archived

Firefox not supported for Twitch?

Hello, I can no longer log into twitch, it says my browser isn't supported. Before you say anything: I have the latest version of Firefox, I have disabled all addons, … (read more)

Hello,

I can no longer log into twitch, it says my browser isn't supported.

Before you say anything: I have the latest version of Firefox, I have disabled all addons, cleared all cache and cookies, even tried a complete, clean re-install. I can log-in in other browsers, just not in Firefox. I have disabled enhanced tracking protection as well, didn't work.

Does anyone have an idea?

Asked by Dsingis 6 months ago

Last reply by Dsingis 6 months ago

  • Solved

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the… (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Asked by ad16 3 weeks ago

Answered by ad16 3 weeks ago

  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 2 months ago

Answered by jbr 2 months ago

  • Archived

Some Chinese characters not displaying correctly on some sites

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the s… (read more)

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the site just doesn't have correct settings, but that doesn't seem to be the case because this issue only appears on Firefox (Chrome doesn't have this issue for the same sites). (Sometimes even on the same site it will be inconsistent whether it displays... Like the Google search results will display Chinese fine, but the text typed into search bar itself will display incorrectly.) The font it displays in also appears to be inconsistent, but I don't mind that as much.

I've tried changing the default font to both Microsoft YaHei and SimSun - neither changed anything regarding my problem.

I've seen other people with similar problems be recommended to figure out what fonts are being used via inspect element, but I haven't found any example providing what exactly you're to do after you've found that information out. However, if it helps, I did that and found out the fonts being used were MS Gothic, SimSun, and Yu Gothic, though I don't know which one is causing which issue, or what I'd do about it even if I did know.

Here's an image as an example - as you can see, some characters are fine, some display in a different font than the others, and some don't display at all. I would very much appreciate advice on what to do from here.

Asked by kcraig.0000 9 months ago

Last reply by kcraig.0000 9 months ago

  • Solved
  • Archived

two websites' appearance is wrong

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with … (read more)

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

Asked by pdreyfuss 7 months ago

Answered by pdreyfuss 7 months ago

  • Solved

Google Search reCaptcha

128.13.0esr This is probably a huge long shot I know, because every forum etc on the internet has nothing that ever helps with this, but as it only happens in FF I though… (read more)

128.13.0esr This is probably a huge long shot I know, because every forum etc on the internet has nothing that ever helps with this, but as it only happens in FF I thought it was worth a try.

Yesterday I changed my Privacy settings to 'delete cookies when FF is closed' and added a few exceptions. Then this Google Search reCaptcha thing started. Changed it back to what it was, basically the default setting there, but it was still happening. It only happens in FF [doesn't happen with Edge] and only on one pc, all other pc's and phones in the house are fine [all using the same network, router etc]. So I uninstalled FF altogether, reinstalled it...this thing was still happening regardless of what settings I use re cookies etc. If I actually complete the super annoying reCaptcha it goes away for about 1 or 2 searches, then comes back.

If I'm signed in to a Google account it doesn't happen.

I even did a fresh Windows install [which actually fixed this the other time this was happening about 6 months ago] but that didn't fix it this time. There is no malware, no VPN, no extensions that I haven't been using for years. Nothing that could ever possibly be considered 'bot-like' behaviour.

Thanks

Asked by Haruna 3 months ago

Answered by Haruna 3 months ago