Showing questions tagged:

Can't remove Old Firefox Data Folder from my desktop

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm… (read more)

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm stuck with an "Old Firefox Data" folder on my desktop and I can't remove it because I need administrator privileges -- but it's my personal PC. WTF

Archived 5 30

unstoppable fraudulent Trust Wallet add-ins

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They … (read more)

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They had been pinned to my toolbar and they were subsequently taken off from there with the message that they had violated Mozilla's policies. Now I see that again there are two of them. How can this be prevented? The most obvious sign that these are fake is when one goes to create a new wallet the add-in directs the user to import instead, i.e. it wants to steal private information like recovery phrase.

Solved Archived 5 733

Debian installation instructions are wrong

Hello, the official mozilla page instructions for how to download Firefox for Linux (Debian 13) is wrong, it fails on Step 3 saying that the key verification is incorrect… (read more)

Hello, the official mozilla page instructions for how to download Firefox for Linux (Debian 13) is wrong, it fails on Step 3 saying that the key verification is incorrect thus I have not tried the steps after 3.

I know Debian 13 comes with Firefox ESR but from my research this is packaged and maintained by Debian, I would prefer it if all my eggs were not in one basket and I actually had the real source maintainer updating my browser aka Mozilla.

I don't know what else to say, it is just incorrectly written or something, because Brave Browsers installation instructions are SOO much better and simpler, super easy works 10/10 times, and it's way fewer commands.

Please help, thanks!

Open 5 120

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (read more)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Solved Archived 5 80

Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (read more)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Solved Archived 5 230

Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (read more)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Archived 4 140

Slow page loading on Firefox, computer specs below

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTub… (read more)

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTube which could take 6 seconds for it to be barely usable, and 10 or 13 seconds for it to finish loading. My internet speed is 1gb at most and 800 Mbps at the least.

It loads sites like Reddit pretty fast, like 3-5 seconds interestingly. It's largely YouTube and other sites where the pages load infuriatingly slowly, and Chrome Mask did not helped with this.

Here are the things I did: Refreshed Firefox, started in Troubleshoot mode, installed Chrome Mask for YouTube (Did not work), disabled DNS, closed all foreground apps except Firefox, used a different profile and enabled/disabled hardware acceleration.

Specs: CPU: i5-3570k GPU: GTX 1070 Ti RAM: 16gb DDR3 OS: Windows 10 Hard Drive type: SSD

Final notes, it says I use Microsoft Defender Antivirus but I am actually using Malwarebytes. I also use uBlock Origin which is the entire reason why I permanently switched from Chrome to Firefox.

Archived 4 140

Honey add on---STOP IT

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Year… (read more)

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Years+++) if not successful...

Archived 4 119

Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (read more)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Archived 4 280

Default search engine is set to Bing but changes to Google

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search resul… (read more)

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search results are always Google. How do I fix this? I haven't refreshed Firefox yet. I was hoping to avoid that.

Solved Archived 4 139

Moving Tabs

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold … (read more)

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1

Solved Archived 4 249

Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (read more)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Solved Archived 4 159

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for your … (read more)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Archived 4 279

Automatic translation pop up window

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and ag… (read more)

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and again. I've searched everywhere on Firefox and I can't find a way to stop this. It is extremely intrusive and annoying. I don't understand why Firefox should decide for me what I want and what I don't want. Has anybody solved this problem.

Archived 4 119

I am unable to log in to Costco with firefox/linux 140, although an old Chrome has no problem. Same thing happens with various medical patient portals. WHAT IS THE PROBLEM?

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 1… (read more)

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 106 (old, but can't update) has no problem. There are also a number of captchas that are simply invisible to firefox. Why is this happening?

Solved Archived 4 110

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it.

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it. Tried making new profile which works for awhile, but… (read more)

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it. Tried making new profile which works for awhile, but sooner or later they all bump it to the 2nd monitor and it never comes back - tried moving to primary and closing it there, but next time back on #2. Open 2nd window while first is on primary, and that goes to 2nd monitor...

Archived 4 479

Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (read more)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Archived 4 230