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Printing - garbage with Firefox, OK with Safari

I am experiencing many times that Firefox prints garbage, not what's on the screen. To get around the problem I switch to Safari. Is anyone aware of this or I am the onl… (read more)

I am experiencing many times that Firefox prints garbage, not what's on the screen. To get around the problem I switch to Safari.

Is anyone aware of this or I am the only one experiencing it? Is this a known bug?

One example:

https://www.amazon.com/Delta-Faucet-U6300-Handshower-Mount/dp/B0064TYA4S/ref=sr_1_5?keywords=grab+bar+shower+holder&qid=1655171785&sr=8-5

Prints little circles...

If I switch to Safari, I get on paper what I see on the screen.

Asked by Sue 2 years ago

Last reply by Sue 2 years ago

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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 2 years ago

Last reply by Buddy2014 2 years ago

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this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Control + Shift + P doesn't work

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it. I'm assuming the same thing will happen here, but I… (read more)

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

Asked by rlpzboss02 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Firefox browser issues

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox). But, when I clear history, and re-launch firefox, not al… (read more)

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox).

But, when I clear history, and re-launch firefox, not all the images are there. Sometime very distorted pages come up.

I have a Dell inspiron laptop, and I spoke with the Dell technician, who refreshed firefox--that didn't work.

Then he re-installed firefox.

That didn't work either.

He checked all firefox settings, and they are correct.

In addition, when I use firefox, and search by sender I receive a message indicating "an error occurred.. retry"

Again this does not happen in Chrome. I DON'T with to use Chrome as my default browswer; I have always used firefox.

When I "retry", the list from the senders I have searched does come up. But this was never an issue. I contacted Yahoo Mail help, and they suggested contacting you.

When I first launch firefox, I get all the images. But if I clear history and re-launch, may images are not there on my Yahoo homepage--just empty boxes.

My husband has an Acer desktop, and he does not have this problem. I don't know what the difference is.

I do not know what is going on--I would like to know what to do. Or will it resolve itself eventually (perhaps with the next firefox update?)

This is issue does not appear to happen with Chrome, but I use firefox as my main browser.

Please assist as soon as possible, as I indicated, I use firefox as my main browser.

I have attached some images.

Asked by selena_vella 2 years ago

Last reply by selena_vella 2 years ago

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Autoplay is blocked when opening link in New Tab without switching to it

So, despite selecting "Allow Audio and Video" in the Site Preferences, "AUTOPLAY BLOCKED" continues to show on a tab, and it only goes away once I access the tab. This pa… (read more)

So, despite selecting "Allow Audio and Video" in the Site Preferences, "AUTOPLAY BLOCKED" continues to show on a tab, and it only goes away once I access the tab. This particularly happens on Youtube media.

You may find attached to this question an image of my about:config settings.

What further can be done to fix this?

Asked by icywiddow 2 years ago

Last reply by icywiddow 2 years ago

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I am logged off FF, but passwords and addons are still showing

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up. how to… (read more)

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up.

how to fix this

thank you!!

Asked by Rick (Proton) 2 years ago

Answered by Rick (Proton) 2 years ago

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Older youtube videos don't show on firefox.

Hello, There when I click on the videos section of a youtube chanel on firefox, I can only see the videos for the past three months. Anything past that I cannot see. The … (read more)

Hello, There when I click on the videos section of a youtube chanel on firefox, I can only see the videos for the past three months. Anything past that I cannot see. The same problem doesn't happen on chrome, where I can go right back to the channels first video.I'm running Windows 10 firefox 100. Isthere a solution.

Thanks

Asked by ali.f.colak 2 years ago

Last reply by ali.f.colak 2 years ago

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suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 2 years ago

Answered by mcrick07-firefox 2 years ago

  • Archived

Wrong Timezone in Firefox Browser

Hi there, I've searched and tried all the solutions I could find, but my FF browser still shows my timezone as Central, which is two hours ahead of my timezone, Pacific.… (read more)

Hi there,

I've searched and tried all the solutions I could find, but my FF browser still shows my timezone as Central, which is two hours ahead of my timezone, Pacific. MS Edge displays correctly, it's just FF that has the issue. There are a couple of add-ins that say they can update the timezone in FF, but not sure if I should use them (not trusted).

I verified that privacy.resistFingerprinting is set on false. Also, my control panel timezone is correct and set as Pacific, but just to see if it would correct it, I changed it and did a restart, changed it again and did a restart, and FF is still displaying Central time.

Thanks in advance for your help...

Jim

Asked by jm24670 2 years ago

Last reply by jm24670 2 years ago

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AddBlock Plus

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone throug… (read more)

Hello, I've used AddBlock successfully for years but now , to my utter dismay, It has stopped functioning. I tried unsuccessfully to reset Firefox . Have just gone through the latest StartPage privacy protocol added to Firefox, but I am still beset with beastly adds. Hope you can help, Cordially, Joy

Asked by joy.breeze 2 years ago

Last reply by joy.breeze 2 years ago

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How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Pers… (read more)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Pinned Tabs lost (any way around this?)

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something: > Pi… (read more)

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something:

> Pinned tabs are bound to a specific window, so make sure to Quit Firefox while this window is still open and do not simply close a window and leave Firefox running with the menu bar visible.

The user should never be in a position where one simple wrong move obliterates things they've saved (even if it is a recoverable situation). To say 'the user must close windows in a certain order else lose all the tabs they clearly don't want to lose' is just bizarre.

Asked by Zedr 2 years ago

Last reply by Zedr 2 years ago

  • Archived

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

insecure ssl certificate or cipher

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this ca… (read more)

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Asked by larry 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Mozilla Firefox default language setting to English not working

Hello Support Team, Please help me to set the language for Firefox in google.com, every time when I set the Google search in English, it will change to the current local… (read more)

Hello Support Team,

Please help me to set the language for Firefox in google.com, every time when I set the Google search in English, it will change to the current local language once restarted,

Please prove a solution for this Attached screenshots

Asked by sanjuolivedrop 2 years ago

Last reply by cor-el 2 years ago

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Cannot load website

I have been trying to load a particular website. https://metrobyt-mobile.com I can get it on other browsers. The funny thing about it is any other website comes in on Fi… (read more)

I have been trying to load a particular website. https://metrobyt-mobile.com I can get it on other browsers. The funny thing about it is any other website comes in on Firefox. There is no problem with getting to any other website with Firefox. It is this specific website!! I can guess but I don't know that maybe that server is not responding when the translation from words to numbers is not working or is broken in some other way and does not respond.

Asked by nbcla 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

import passwords from CSV file using Firefox Version 101.0 (64 bit)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101? I looked at older questions (example: <<https://su… (read more)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

Asked by Dave & Linda 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Text missing from buttons

Text missing from buttons and other items on one website [ renderosity.com ]. Text returns if I restart Firefox in troubleshooting mode. Text remains absent if I disabl… (read more)

Text missing from buttons and other items on one website [ renderosity.com ].

Text returns if I restart Firefox in troubleshooting mode.

Text remains absent if I disable all extensions and restart Firefox.

Text remains absent if I clear the cache.

Text remains absent if I refresh Firefox.

Text remains absent if I clear the startup cache.

Asked by lukon100 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

The update Firefox 100.0.1 ( or 2 ) has a bug

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing… (read more)

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Asked by me-at-home 2 years ago

Last reply by cor-el 2 years ago