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Constant crashes

I'm getting constant crashes with my browser getting the crash reasons EXCEPTION_ACCESS_VIOLATION_READ EXCEPTION_BREAKPOINT bp-ca567c36-1525-4fea-a203-726240250403 bp-… (read more)

I'm getting constant crashes with my browser getting the crash reasons EXCEPTION_ACCESS_VIOLATION_READ EXCEPTION_BREAKPOINT


bp-ca567c36-1525-4fea-a203-726240250403

bp-3d0504eb-70ae-4fd2-ba61-2d00b0250403

bp-9ac6b23d-8845-41f0-ac77-ff48c0250403

bp-a27c0adb-29f0-42e3-af96-fdc2b0250403

bp-a0c9a1be-a9a8-4401-8914-6e5c70250403

Asked by Dokkalfars_snow 2 weeks ago

what are dangers in gmail to avoid

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and … (read more)

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and have been very happy with!

Asked by Merle Fox 2 weeks ago

Last reply by markwarner22 2 weeks ago

Bookmarks lost after update

After updating to version 137 today, all my bookmarks are gone. I've tried looking under "Profiles" to see if they're on another profile following the instructions from h… (read more)

After updating to version 137 today, all my bookmarks are gone. I've tried looking under "Profiles" to see if they're on another profile following the instructions from https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update; there are two profiles (default and default-release) and both have no bookmarks. I also tried following the instructions at https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks to import a backup, but Firefox finds no backups to import from and there's no "Old Firefox Data" on my desktop to restore from. Search history and recently closed tabs history are intact, so it doesn't look like Firefox has completely destroyed the profile it was using before the update, just the bookmarks. Is there anything else I should try, or should I accept that this particular library of Alexandria has burned and just begin recreating the bookmarks?

Asked by emma.c.wrenn 2 weeks ago

Last reply by TechHorse 2 weeks ago

Firefox randomly crashes – JSON file keeps reappearing

Hi everyone, I've been experiencing a persistent issue where my Firefox (Windows 10) randomly crashes or closes. I recently noticed that this always happens when a JSON f… (read more)

Hi everyone, I've been experiencing a persistent issue where my Firefox (Windows 10) randomly crashes or closes. I recently noticed that this always happens when a JSON file appears in the following directory: C:\Program Files\Mozilla Firefox\distribution The strange thing is that this file shouldn't even be there, as this is my personal computer and it is not managed by any organization. I have already tried deleting or renaming the file, but after a seemingly random period, it gets recreated automatically. Here’s what I have tried so far, without success: - Deleting/renaming the file - Checking the registry at HKEY_LOCAL_MACHINE\Software\Policies\Mozilla\Firefox (but the "Mozilla" folder does not exist there) - I have never used any third-party antivirus software (only Windows Defender) Does anyone have an idea where this file might be coming from or how I can prevent it from being recreated? I’m not very tech-savvy, so I would greatly appreciate simple explanations or step-by-step instructions. Thanks in advance for any help!

Asked by Astros 2 weeks ago

Last reply by Astros 2 weeks ago

Bookmark Sidebar text width

As you can see from the image, the bookmark sidebar width can be expanded, but the width of the text portion does not grow with it. My longer bookmark names get truncated… (read more)

As you can see from the image, the bookmark sidebar width can be expanded, but the width of the text portion does not grow with it. My longer bookmark names get truncated. Is there a setting to deal with this? If so, how do I access it?

Asked by espressomyespresso 2 weeks ago

Is there a way to grant a website full clipboard permission?

I frequently use google image translate by taking screenshots and pasting them in the website. On chrome, I could grant it access to the clipboard on the first screenshot… (read more)

I frequently use google image translate by taking screenshots and pasting them in the website. On chrome, I could grant it access to the clipboard on the first screenshot then not worry about it anymore. On firefox however, pressing ctrl + v first opens a context menu where I then have to click "paste" (or press p) every single time. It's getting annoying to have to go through this extra step. Is there a setting or add-on that would allow me to give a website full clipboard permissions like other browsers?

Asked by UltimateHedgehag 3 weeks ago

Google sites container display issues

We have been using firefox as our default browser for over Ten years. We have several internal web pages created with google sites, with simple google sheets containers t… (read more)

We have been using firefox as our default browser for over Ten years. We have several internal web pages created with google sites, with simple google sheets containers that have been working fine in that period. As of two days ago, the pages started displaying incorrectly in firefox as shown in attachments. Have tried disabling trackers and extensions and emptied cache as well as making sure firefox is fully up to date. This is happening on multiple terminals at several locations. Safari and chrome browsers work fine. Any troubleshooting help appreciated or if this is a known bug?

Asked by ffoxvfh 3 weeks ago

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 4 months ago

Last reply by share666 3 weeks ago

Saved passwords after signing out on Firefox (SECURITY HOLE?)

Recently, i had to use a public pc in my workplace for a while. i used Firefox to access the internet, and for practical reason, i signed in my Firefox account. After i w… (read more)

Recently, i had to use a public pc in my workplace for a while. i used Firefox to access the internet, and for practical reason, i signed in my Firefox account. After i was done, i made sure i have signed out my Firefox account before leaving. The next day, when i used Firefox again on that pc, i noticed that all my saved passwords (from syncing my Firefox account) were still in that Firefox browser, even though i haven't signed in my Firefox account. Now i feel like i am at the mercy of fate because anybody who used that pc after me yesterday could have gained access to all my passwords. So far, nothing bad happens and i hope it stays that way.

I don't know if anyone has brought this up. Since Firefox does not erase any saved password after a user signs out, I think Firefox should, or rather, MUST give a warning message after a user signs out of Firefox to manually erase any saved password on Firefox, so that any stupid user like me will not make that stupid mistake so easily.

Asked by tata sudiyanto 3 weeks ago

  • Archived

Repeating error message when trying to load all sites

ERROR MESSAGE WHEN TRYING TO ACCESS ALL WEB SITES: Secure Connection Failed An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR Error cod… (read more)

ERROR MESSAGE WHEN TRYING TO ACCESS ALL WEB SITES: Secure Connection Failed

An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more

Asked by JEFF 1 year ago

Last reply by cor-el 1 year ago

Tabs crash unless Firefox Destop is running in Windows 8 compatibility mode

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshootin… (read more)

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Asked by HeathR 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Inability to connect with online discussion in US using Zoom

I could not join a group panel discussion in US using Zoom. The error message said connection could not be made with a Zoom site ending with .us The meeting was organis… (read more)

I could not join a group panel discussion in US using Zoom. The error message said connection could not be made with a Zoom site ending with .us The meeting was organised by Coda a US based organisation. The Uk end was organised by a website called Eventbrite. I tried again using an I-Pad but got the same rejection withh error message PR_END_OF_FILE_ERROR

I should add that recently quite frequently when I start an online search on my Windows 10 PC a box appears at left end of search box stating   "Insecure" but this quickly disappears.

Asked by williamwatson658 3 weeks ago

Firefox Homepage

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites,… (read more)

Within the last week, my homepage has changed in look and operation. It no longer has all of my bookmarks, I can no longer navigate back to my homepage from other sites, etc. Also, it have a very plain, sterile display. What changed and how to I get back to my original homepage?

Asked by tuck.milligan 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Error Message when doing a general search

When I open a new tab I get an error message if I do not have the web address. This is the message I get. ie general search for stained glass patterns Error Description… (read more)

When I open a new tab I get an error message if I do not have the web address. This is the message I get.

ie general search for stained glass patterns

Error Description: Could not process this "GET" request.

Asked by Ron 1 month ago

Last reply by Ron 4 weeks ago