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authenticator

I know nothing about computers, I am 80 years old. I have been trying to get authenticator for weeks. i DON'T KNOW HOW TO GET IT !!! CAN YOU SHOW ME ? I am dea… (read more)

I know nothing about computers, I am 80 years old. I have been trying to get authenticator for weeks. i DON'T KNOW HOW TO GET IT !!! CAN YOU SHOW ME ? I am deaf and have no phone. I only use facebook, messenger and yahoo e-mail, plus play pch games. Thanks for any help

Asked by lbw12344 2 months ago

how to disable two factor identification

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please> … (read more)

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please>

Asked by pollytonk 3 months ago

Last reply by markwarner22 3 months ago

Login to Mozilla on a new device

I recently bought a new laptop and am trying to sink my current mozilla browser with the new computer. However I can't seem to get an authentication code and don't know… (read more)

I recently bought a new laptop and am trying to sink my current mozilla browser with the new computer. However I can't seem to get an authentication code and don't know where/if I saved Mozilla backup codes. please help1

Asked by elizabeth.dadabo 4 months ago

Last reply by markwarner22 4 months ago

email validation

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an e… (read more)

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an email, then I go look and there is no email. Tried many times to no avail. Other websites too, like, click the save 10% coupon then we will send it to your email entered on the website. No email received. By the way it doesn't seem to be a pop up blocker issue.

Asked by bpo64truck 4 months ago

Last reply by markwarner22 4 months ago

verify account

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account… (read more)

I'm keep receiving mails to verify my account, when I open the link, it redirects me to my Mozilla account but everything seems to be in order and y don't want my account to be deleted. How am I supposed yo verify it? I have Two-step authentication, the Account recovery key, a Secondary email and I even singed in several devices.

Thanks in advance for the help.

Asked by Dani 5 months ago

Last reply by Dani 5 months ago

Recovery key doesn't work

Just to be extra safe I tried using my account recovery key and it told me it was invalid. I was luckily only testing and am still signed in, so I made a new key, and co… (read more)

Just to be extra safe I tried using my account recovery key and it told me it was invalid. I was luckily only testing and am still signed in, so I made a new key, and copy pasted it directly from where I made it, and it still told me the key was invalid.

Seems bad.

Asked by sleepingweevil 5 months ago

Last reply by markwarner22 5 months ago

Authentification App

I have looked in my email for the code to sync my devices and there is no code, what is the authentification App I do not have that on my computer for the longest while I… (read more)

I have looked in my email for the code to sync my devices and there is no code, what is the authentification App I do not have that on my computer for the longest while I have been unsuccessful in pairing because I can't find code and that has been quite frustrating for me.

Asked by JIzaak 5 months ago

Last reply by markwarner22 5 months ago

I can't received the notification if I reset something I don't receive the code

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notific… (read more)

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notification

Asked by Sophia Naula 5 months ago

Last reply by markwarner22 5 months ago

Problem with signing in not receiving the resetting code

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse t… (read more)

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse to be signed so I want to reset that password but I'm not receiving there notification code

Asked by Sophia Naula 5 months ago

Last reply by markwarner22 5 months ago