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Issue signing into Amazon, not an Amazon issue.

When I go to log in to Amazon there is a grey drop down box that says, Manage Passwords. If I click on that bar it takes me to a page where saved passwords would be on m… (read more)

When I go to log in to Amazon there is a grey drop down box that says, Manage Passwords. If I click on that bar it takes me to a page where saved passwords would be on my computer. That box just started dropping down today. I called Amazon and it doesn't have anything to do with them. How do I get rid of that drop down box when logging into Amazon. I feel like my account has been compromised somehow.

Please let me know how to correct that problem Cheryl Nay [email removed]@yahoo.com

Asked by crfnay 4 months ago

Last reply by markwarner22 4 months ago

  • Solved

Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (read more)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Asked by rob.brown 1 week ago

Answered by rob.brown 6 days ago

Can't log in at https://accounts.firefox.com/

When I try to log in to https://accounts.firefox.com/, I get the error "Something went wrong. Please close this tab and try again." I've never used synced accounts but wo… (read more)

When I try to log in to https://accounts.firefox.com/, I get the error "Something went wrong. Please close this tab and try again." I've never used synced accounts but would like to start using the feature.

Asked by chris bug 1 week ago

  • Solved

can't sign into firefox after changing email

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in. I try to use the p… (read more)

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in.

I try to use the primary email, and it prompts me to make a new account.

My old email brings up an account to sign into but then it asks me to use the primary email. Any help would be appreciated.

Asked by Soulzfordayz 1 month ago

Answered by Soulzfordayz 1 week ago

Will be cancelled because of no sign in?

I received an email saying I had not signed in for two years and so would be cancelled. I use Firefox every day, multiple times. I have never seen a request to sign in. I… (read more)

I received an email saying I had not signed in for two years and so would be cancelled. I use Firefox every day, multiple times. I have never seen a request to sign in. I don't even see an option for that on the screen. I have selected for the site to remember my password. Please advise. I created a new password to sign in to this help forum. Firefox for MAC

Asked by rev.cefrappier 2 weeks ago

Last reply by AliceWyman 2 weeks ago

Error Signing Into My Firefox Account On Second Computer

I misspelled my email address while signing into my existing Firefox account on my new laptop. I didn't realize it until I didn't receive the Verification Code. Then I lo… (read more)

I misspelled my email address while signing into my existing Firefox account on my new laptop. I didn't realize it until I didn't receive the Verification Code. Then I looked and saw the misspelling. I can't change it; it's greyed out. I tried closing and reopening Firefox so I could start over but the only option is to finish setting up the account. How can I clear it so I can start over or change it to the correct spelling? Thanks.

Asked by zullisys 2 weeks ago

  • Solved

Unable to sign in - Primary account email required for reset

I need to sign in so that I can sync my profile but am getting this error message when trying to reset the password "Primary account email required for reset". I'm not su… (read more)

I need to sign in so that I can sync my profile but am getting this error message when trying to reset the password "Primary account email required for reset". I'm not sure what this means.

Asked by Nullogy45 2 weeks ago

Answered by Nullogy45 2 weeks ago