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  • Archived

Restore Firefox status from before a synchronisation

Hello, a few weeks ago, I had to synchronize my firefox from the PC of a friend in order to access my bookmarks. His profile was a local one (w/o synchronization). My fr… (read more)

Hello,

a few weeks ago, I had to synchronize my firefox from the PC of a friend in order to access my bookmarks. His profile was a local one (w/o synchronization). My friend now needs to access several of his own bookmarks and passwords. I wanted to revert to the previous profile but cannot find a way to perform this. Could you please explain me the way to perform this without loosing the information of his profile?

Thank you very much in advance.

Best regards from Germany,

F. Wegwitz

Asked by florian_wegwitz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox does not play videos for francetvinfo.fr although other browsers do

I cannot play videos for francetvinfo.fr on Firefox on WIndows 10 although I can on other browsers and on Firefox app on my Android tablet … (read more)

I cannot play videos for francetvinfo.fr on Firefox on WIndows 10 although I can on other browsers and on Firefox app on my Android tablet

Asked by oconnormj137 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied to Kroger.com. I was able to access it yesterday.

I accessed Kroger.com yesterday. Today it says: You don't have permission to access "http://www.kroger.com/weeklyad" on this server. Reference #18.440dde17.1661260145.3… (read more)

I accessed Kroger.com yesterday. Today it says: You don't have permission to access "http://www.kroger.com/weeklyad" on this server.

Reference #18.440dde17.1661260145.3dfa69c

What's happening? I'm not able to fix it.

Asked by 139Psalm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to get online on Firefox

I made a couple changes on my Firefox browser in the last few days and I am unable to get online anymore. I made one change to allow Firefox to use information to help i… (read more)

I made a couple changes on my Firefox browser in the last few days and I am unable to get online anymore. I made one change to allow Firefox to use information to help improve their product and I also accepted a Bing addition to Firefox which I later removed.

I just want it to work again, but I don't know what to change or what to do.

Asked by robeauchamp 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

How To Make Firefox Work With More Websites

I find that many companies' websites are incompatible with Firefox. Some are so distorted that you cannot read them. Others look perfectly normal, but you cannot intera… (read more)

I find that many companies' websites are incompatible with Firefox. Some are so distorted that you cannot read them. Others look perfectly normal, but you cannot interact with controls. The usual case is a dropdown where you select a value, such as a date. Either you cannot see the values to select them, or when you click to select one, the dropdown just closes up. Is there some type of compatibility setting I can make that will fix this?

Asked by willhandley 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mcafee web advisor

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a m… (read more)

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a message that says the file is corrupt. I'm elderly and need simple instructions on how to get this added onto my Firefox.

Asked by secretaryinvestigations 1 year ago

Last reply by secretaryinvestigations 1 year ago

  • Archived

some youtube videos are not playing

Some videos on Youtube are loading endlessly, I know the problem is with Mozilla because others explorers play the same videos at once, without any problem. I've alread… (read more)

Some videos on Youtube are loading endlessly, I know the problem is with Mozilla because others explorers play the same videos at once, without any problem.

I've already cleaned the cookies and updated Mozilla to the last version as some might recommend it to do, however problem persists. Any idea of what could be the problem?

(I use Pocket tube from a while ago, but I am starting to think it might be that the problem even though this is a recent problem)

Asked by pokechristo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

recovery key

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a … (read more)

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a while now and need to either restore or remove and download new. I cn afford to lose many of my bookmarks

Asked by keath 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

A thin yellow border line around the Firefox window! How to get rid of that?

Hi, Since a few days I have a concern : The Firefox window is surrounded by a thin golden yellow line. In full screen mode or not, that's always visible. I searche… (read more)

Hi, Since a few days I have a concern : The Firefox window is surrounded by a thin golden yellow line. In full screen mode or not, that's always visible. I searched the web but couldn't find any conclusive solution. If you know please tell me :) It really annoys me :) Thank you.

Asked by Pascal in France 1 year ago

Answered by Pascal in France 1 year ago

  • Solved
  • Archived

Firefox won't load SCORM modules

As a Teacher I load SCORM modules into Canvas. Up to last May they all worked just fine. School just started and I'm now finding my SCORM modules will not open with Fir… (read more)

As a Teacher I load SCORM modules into Canvas. Up to last May they all worked just fine. School just started and I'm now finding my SCORM modules will not open with Firefox. If I use Chrome they work just fine. I have refreshed Firefox and also gone into troubleshooting mode. They still won't load. They do load when played directly from my hard drive. I can't help that some security feature in a newer version of Firefox is blocking this.

Asked by Tom-Brox 1 year ago

Answered by Tom-Brox 1 year ago

  • Archived

CAMA and mirophone

Face book messenger says Couldn't connect to your camera or microphone Your camera or microphone are either not connected or not supported. For troubleshooting suggestion… (read more)

Face book messenger says Couldn't connect to your camera or microphone Your camera or microphone are either not connected or not supported. For troubleshooting suggestions, and information on supported browsers, visit our Help can not get answers rather talk to person

Asked by fpowers51 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Using Firefox with a VPN yields PR_END_OF_FILE_ERROR

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. I… (read more)

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. If I disconnect the VPN, Firefox lets me access my mail site without a problem. When I use the VPN connected, I'm getting a PR_END_OF_FILE_ERROR

Is there a way to keep the VPN on and connect with no error? Is there a Firefox setting I can change? I don't have proxy selected in Win 11 connections. Cache is cleared.

Asked by Lakshmi 1 year ago

Answered by cor-el 1 year ago

  • Archived

password saver

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything w… (read more)

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything when every pasword and site looks like this. 3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 I have no idea they all look like this.

Asked by The Boss 1 year ago

Last reply by The Boss 1 year ago

  • Archived

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 1 year ago

Last reply by crapjunkmail 1 year ago

  • Solved
  • Archived

Metro PCS

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is: The page isn’t redirecting properly An error occurred during… (read more)

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

Asked by wristan 1 year ago

Answered by wristan 1 year ago