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VPN connection problem

I am having problems with logging into the VPN app. I paid a one year renewal in November 2025 and have had access to the app for both logins that use this computer. It i… (read more)

I am having problems with logging into the VPN app. I paid a one year renewal in November 2025 and have had access to the app for both logins that use this computer. It is an Apple M1 Macbook Air. On Wednesday, when I tried to connect, it sent me to a page to select a plan for payment.

https://www.mozilla.org/en-US/products/vpn/?utm_medium=vpn-client&utm_source=desktop-signup-flow&device_id=602c31e5c3e043c687df2d1e7fc17da1&flow_begin_time=1779492973967&flow_id=8baedf7abe0402e07ee2f21622b22c13e6f85621900a55935f3e1a2455c42d0c#pricing

Then when I tried to sign in again, it gave me the spinning circle shown in the attachment. It has now been a couple of days where I have not been able to use the app.

I do have access to the built-in VPN for one of my logins, but not for the other one. I have gotten replies from general support that told me to try the special support for VPN.

Barry

Locked 1 40

Firefox virus

bold textI am recently getting continual pop-up notifications allegedly from Firefox saying I have 3 viruses on my PC plus another pop-up offering to remove them and secu… (read more)

bold textI am recently getting continual pop-up notifications allegedly from Firefox saying I have 3 viruses on my PC plus another pop-up offering to remove them and secure my data. Antivirus scans by System Mechanic and Malwarebytes don't find any problem. Do you have a 'fix' for this.'bold text'

Archived 1 287

Malyware Bytes number of computers paying for in subscription

Please let me know how many computers I am paying for at this time. The company I used to work for is out of business. I only have this laptop and 1 old computer at this … (read more)

Please let me know how many computers I am paying for at this time. The company I used to work for is out of business. I only have this laptop and 1 old computer at this time to cover. Please let me know so I am not overcharged for Malware Bytes coverage.

Thank You

Archived 1 29

Abspeichern von Handy Fotos auf Stick für Diaschau am Fernseher

Die Handybilder(Android) werden beim Abspeichern auf PC oder Stick in Format PDF umgewandelt, sind verdreht und können am Panasonic Fernseher nicht angeschaut werden. (Fo… (read more)

Die Handybilder(Android) werden beim Abspeichern auf PC oder Stick in Format PDF umgewandelt, sind verdreht und können am Panasonic Fernseher nicht angeschaut werden. (Format unbekannt) Wie kann ich das Umwandeln verhindern? Vielen Dank! Franz Schraut

Locked Archived 1 188

Mozilla charge on my credit card - no explaination, no back up email. How to know this is not a scam?

The charge may be legit. But how do I find out? Is there an email or phone number for Support. I've been to the support page. But I am a very happy Firefox user for many … (read more)

The charge may be legit. But how do I find out? Is there an email or phone number for Support. I've been to the support page. But I am a very happy Firefox user for many years, and I don't need technical support. Do I need to write a letter???

Archived 1 197