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  • Archived

Latest updat sucks.

Latest update blocking website like indeed from loading in information about employers and other sites too. Every update makes firefox worse. I started using other brows… (read more)

Latest update blocking website like indeed from loading in information about employers and other sites too. Every update makes firefox worse. I started using other browsers because now some video's don't work either. Last thing I saw was a QUICK pop-up that said something about bits of trackers now being blocked. Well lots of things are being blocked and making browsing a miserable experience. I tried using the standards system in options. Can't find anything to make it work. Allow lots of things and nothing is working except to probably make the web browser more vulnerable to creeps. Please undo your current update and stop making so many updates. I've had three in the last two weeks and every time they screw up the browser more and more. Just stop it!

Asked by jarekorn 1 year ago

Last reply by mikefinder 1 year ago

  • Archived

Firefox Crashes at "Save As"

Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last fe… (read more)

Seems like this issue recurs every now and again. Right Click on a link and try to "Save Link As..." and Firefox hangs. All of my browsers started doing it in the last few weeks. Suspected PC Matic, as I had installed it recently, but disabling it did not help. Clear Cache and Default Settings seemed to once or twice but then problem persisted.

Looks like it's a bug in the pop-up blocker. Disabled it and "Save Link As..." again works perfectly. Same for all other browsers. Looks like pop-up block does not recognize "Save Link As..." as a permitted pop-up and the system call to File Explorer (Windows 8.1) has nowhere to go. Task freezes solid and can only be killed by Task Manager.

HTH find the real solution. Thanks!

Asked by Doc Ondrusek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

secure connection failed NORD VPN

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this? … (read more)

I just signed up for the NORD VPN and the connection fails every time I try to log in. I am using windows 8 no windows 10 available for this computer. How do I do this?

Asked by two2goats 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Where did my bookmarks go? And help with Session Sync add-on

I am currently using someone elses computer because mine wont connect to the internet for some reason. But that computer should be getting fixed soon, so I wanted to take… (read more)

I am currently using someone elses computer because mine wont connect to the internet for some reason. But that computer should be getting fixed soon, so I wanted to take the bookmarks from this computer and be able to view them on my own later. Also, I fear I may have added too many bookmarks and add-ons because Firefox has been running extremely slowly lately. So I was going to give it a reset, which would result in losing everything. I can simply get the add-ons again but I want to be able to keep my bookmarks. I've been using an add-on called Session Sync, which bookmarks every tab you have open all at once. However, when I went to export those bookmarks, it says: "Saved session are stored as bookmarks. It's recommended to use Firefox Account to sync your bookmarks. Currenly you can only use Firefox Bookmark Manager (CTRL + SHIFT + B) to export/import all your bookmarks (which includes all Session Sync saved data). Session Sync detects automatically all updated bookmarks after an import."

So, I did what it said and exported my bookmarks but I signed in to my firefox account first. Perhaps that is what messed things up. Because now, every single bookmark I saved individually (not using Session Sync) is gone. When I look at my bookmarks, I see things I do not even recognize. I probably bookmarked them months ago, so I don't remember. There is certainly no trace of pages I have bookmarked recently, including today. When I take a look at the exported bookmarks, it's the same thing. None of the recent indivual bookmarks are there are absolutely none of the Session Synced bookmarks are there at all. So what happened to them? Why didn't Session Sync's bookmarks get included in the export like it said it would? Could have it been because I signed into my Firefox account which hadn't been used in a long time, so it swapped out the bookmarks on this computer with the ones from my account? I thought I'd try signing into this computers owner's account and hope things go back to how they were before but neither of us even new she had one or remember the password. I was going to reset the password but then it says we may lose all the bookmarks, which would defeat the purpose. But it only says it's a possibility. Is that true? Is there a good chance I will not lose them?

All I want is my bookmarks back and to be able to keep the ones from Session Sync. I did not expect this to turn into such a pain.

Thank you for any assistance, it is very, very much appreciated :)

Asked by Redstar2613 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

GOOGLE DRIVE DOWNLOAD ISSUE

We can't download a file from GOOGLE DRIVE on Firefox and Firefox Nightly but we can download on GOOGLE CHROME. PLEASE SOLVE THIS PROBLEM ! ! ! Our firefox version is 87 … (read more)

We can't download a file from GOOGLE DRIVE on Firefox and Firefox Nightly but we can download on GOOGLE CHROME. PLEASE SOLVE THIS PROBLEM ! ! ! Our firefox version is 87 and 88(Latest now). Also SOME EXTENSIONS are seeing LAGly.

Asked by fatihuluefe 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Secure Connection Failed

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be ve… (read more)

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more…

for several pages I try to open recently on my laptop. I can open them on my phone. On of these pages was open an the tab was accidentally closed (cat) and now I cannot get past this message, except on my phone. I need to be able to open them on my laptop. 

Can anyone help? I have already contacted one site in particular who said there were no problems on their end.

Thank you.

Asked by jokool13 1 year ago

Last reply by jokool13 1 year ago

  • Archived

downloading from a specific website doesn't follow the lastdir

I have experienced with a specific website where downloading images always prompts the save to the Downloads folder instead of staying in the folder where i need to set t… (read more)

I have experienced with a specific website where downloading images always prompts the save to the Downloads folder instead of staying in the folder where i need to set the downloads for.

meaning: a set of images when clicking on save, then selecting the destination folder and saving, works ok. But upon saving the next image from the gallery returns to the downloads folder.

Trying this from any other website, the last folder where the last image was saved is the one where the new image will be saved.

If from the website where im having this issue, i right-click then click on the image and select "view image" and click save, the browser.download.lastdir does work and the previously used folder shows up as the destination for download.

Asked by shadsinx 1 year ago

Last reply by shadsinx 1 year ago

  • Archived

Page won't load in Firefox, but loads in Google Chrome

For the past few days, i haven't been able to get into my Walmart MC account. I've never had a problem using Firefox before. The log in page started loading, but stopped … (read more)

For the past few days, i haven't been able to get into my Walmart MC account. I've never had a problem using Firefox before. The log in page started loading, but stopped on a white screen and never completed. Walmart told me to check my cookies and java, and suggested i try using chrome. I went to the last option first and logged in no problem. I like Firefox better than chrome, so does anyone know what i can do to make Firefox work on the page?

Asked by josephravick 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Recently there has been a 10 second delay when clicking links in firefox

It occurs in Safe Mode as well. Is this a man in the middle attack, ISP throttling, or something else? Whatever it is, it is very irritating. The firefox window freezes… (read more)

It occurs in Safe Mode as well. Is this a man in the middle attack, ISP throttling, or something else?

Whatever it is, it is very irritating. The firefox window freezes for 10 seconds after clicking a link. On Windows 8, Firefox 86.0, 64-bit.

  • Solved
  • Archived

firefox is running out of space / win 8 / loads of free disk space

Hi friends, I am receiving an error that firefox is out of disk space. "firefox is running out of space" Despite following the instructions the error still appears. I al… (read more)

Hi friends,

I am receiving an error that firefox is out of disk space.

"firefox is running out of space"

Despite following the instructions the error still appears. I also clicked the "Got it" button in hopes that this would make the error go away, but it keeps coming back. My system has over 20gb free and I really can't see why this error is occuring.

Does anyone have any advice? (besides switching browsers)

Thanks.

Asked by dougstackhouse 1 year ago

Answered by dougstackhouse 1 year ago

  • Archived

lost bookmarks with update

Firefox recently updated automatically and when i went into the browser all my bookmarks are gone. i have tried restoring them from the most recent back up and they stil… (read more)

Firefox recently updated automatically and when i went into the browser all my bookmarks are gone. i have tried restoring them from the most recent back up and they still don't load. i searched the blogs and go thru the troubleshooting options with no luck. this is very frustrating as i had tons of sites i don't visit often saved in the bookmarks which are not gone.

any assistance or guidance on how to get these back is appreciated.

Asked by jpatrick001 1 year ago

Last reply by arya_ 1 year ago

  • Archived

Firefox Screenshots not scaling correctly when doing partial screen captures

Hello, I have searched for an answer to this and didn't find one so I am posting. If this has been answered, kindly post the link to the solution :) The problem is with F… (read more)

Hello, I have searched for an answer to this and didn't find one so I am posting. If this has been answered, kindly post the link to the solution :)

The problem is with Firefox screenshots. Full page shots are working fine, but "Save Visible" and custom selections using the outlining tool are scaling at 71% instead of 100%. So, I'm only getting some of what I want.

How do I fix this? I didn't see anything in config about this.

Pic is an example of what I'm talking about.

Asked by emuuprising 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox freezes when I switch video on Youtube

Hi, i got a problem with Firefox 86.0 after last update. Firefox freezes when I switch video, skip ads or go to main page when any video plays on Youtube. But there's int… (read more)

Hi, i got a problem with Firefox 86.0 after last update. Firefox freezes when I switch video, skip ads or go to main page when any video plays on Youtube. But there's interesting thing: if i pause video first and then switch to another, all right. But if i don't pause, firefox freezes with 100% CPU load. I have never seen that problem before.

I tried these steps, but it wasn't helpful:

1. Disable recommended perfomance settings and hardware acceleration. 2. Clear cookie, cache and startup cache. 3. Safe mode with disabled plugins. 4. Refresh Firefox. 5. Full uninstall Firefox and install again.

I don't know what else i can try to solve this problem... Please, help!

Asked by Alex 1 year ago

Last reply by Alex 1 year ago

  • Archived

add file type do this from now on

I would like to add RAR and WMV to the list of file types that automatically Save File when I start a download. The "Do this from now on" option has never appeared in the… (read more)

I would like to add RAR and WMV to the list of file types that automatically Save File when I start a download. The "Do this from now on" option has never appeared in the start download dialog box.

Asked by buben8r 1 year ago

Last reply by buben8r 1 year ago

  • Archived

Bookmarks

I ran the refresh Firefox in the uninstall wizard. I understood that my bookmarks would not be effected but they are all gone, is there any possibility of retrieving them… (read more)

I ran the refresh Firefox in the uninstall wizard. I understood that my bookmarks would not be effected but they are all gone, is there any possibility of retrieving them?

Asked by w.h.moore 1 year ago

Last reply by FredMcD 1 year ago