Showing questions tagged: Show all questions

Intrusive VPN popup pushing Firefox VPN

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intru… (read more)

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

Asked by ben153 1 week ago

Last reply by a.mpoygiatiwths 6 days ago

  • Solved

As a website owner, prevent firefox VPN modal from appearing on our page.

Hello, I am a developer on an emergency intervention hotline for sexual assault. Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See… (read more)

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?


I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Asked by lordpidey 1 week ago

Answered by Paul 1 week ago

customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (read more)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 2 months ago

Last reply by Terry 2 months ago

Date/time of older Facebook posts disappeared

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would us… (read more)

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Asked by johnr4308 2 weeks ago

Last reply by GHSRobert 1 week ago

Etrade will not open on my desktop.

On this desktop, Etrade will not open. It will open with MS edge (which I don't use) Etrade does open on my notebook. It seems to lockup on the "ensight" loading. This p… (read more)

On this desktop, Etrade will not open. It will open with MS edge (which I don't use) Etrade does open on my notebook. It seems to lockup on the "ensight" loading. This problem started about 3 days ago. I've cleared the cache and cookies twice.

Thanks for your help. Harmon

Asked by HL 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Solved

Web WhatsApp failed to load after upgrading to v110.0

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load t… (read more)

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load the chat.

Asked by kool_07garg 3 months ago

Answered by kool_07garg 3 months ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 3 months ago

Answered by pitbulls9 3 months ago

Having Trouble opening a full page of website

Hey everyone, I'm having trouble opening the website https://learnaboutcat.com/. Every time I try to load a full page, an article, or a category, it simply doesn't work. … (read more)

Hey everyone, I'm having trouble opening the website https://learnaboutcat.com/. Every time I try to load a full page, an article, or a category, it simply doesn't work. I'm not sure what caused this issue, but I'm eager to find a solution as soon as possible. Any assistance you can offer would be greatly appreciated. It would be really helpful if you could try opening a website, click on any category or article, and let me know if you encounter the same problem. Any suggestions or solutions you can provide will be highly valuable. Thanks a bunch!

Asked by David Curran 6 days ago

Last reply by jonzn4SUSE 6 days ago

  • Solved

windows 10 firefox 113.0.2 and firefox developer 114.0b8 won't play videos

hello, i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and fi… (read more)

hello,

i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and firefox developer as usual and did my same settings for years. but videos can't be played on reddit, twitter and linkedin. i tried to refresh browser, disabled addons (only ublock and enhancer for youtube is installed) to be sure. but still got nothing. in my laptop with same addons and same privacy & security settings could play videos.

twitter: https://i.imgur.com/rnPSWpd.png

linkedin: https://i.imgur.com/LPrBbuA.png

i can share everything that would solves the problem. thank you in advance.

Asked by firefox_ruined_my_life 1 week ago

Answered by firefox_ruined_my_life 1 week ago

Https Proxy Settings

Hello dear Firefox Community, I have been trying for a while now to set up a proxy on my own and have Firefox connect to it. Since there are a few options on how this c… (read more)

Hello dear Firefox Community,

I have been trying for a while now to set up a proxy on my own and have Firefox connect to it. Since there are a few options on how this can be accomplished in theory, the only way I way able to get it working was by using an Http Proxy. I looked at the connections Firefox is initiating towards the proxy using Wireshark. I was shocked to say the least. When trying to use an HTTPS Proxy, Firefox doesn't encrypt the connection to the proxy at all. So the domain I'm trying to connect to and the Credentials I use to log into the proxy are visible in cleartext. That is an absolute No-Go! Is there a way I can configure Firefox to encrypt the connection between itself and the proxy? If not, are there any plans on implementing this kind of functionality?

Asked by Log4JExploit 1 week ago

  • Solved

video darker and high contrast

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, sta… (read more)

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Asked by ftorgrimsen 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Lost access to recovery codes, is there a way i can get into my account without losing my data?

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my… (read more)

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Asked by jhonjonson666 2 weeks ago

Answered by jhonjonson666 2 weeks ago

downloading from google drive: this page isn't redirecting properly

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem… (read more)

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

Downloading google docs files from drive works fine, they convert to word and save to my downloads like normal. But downloading image files or pdfs yields this error. Right-clicking and downloading them from the folder view just does nothing. There is no difference between shared files and my own drive files. This error only happens in firefox, I can download files on microsoft edge just fine.

This has been happening for a few weeks now. Things I've tried:

-clearing cookies and cache -restarting firefox, restarting computer -checking for updates and updating firefox -disabling all my add-ons -clearing startup cache -adding drive.google.com and google.com to the exceptions for enhanced tracking protection -switching from standard to custom and unchecking cookies from the list of trackers and scripts to block, then clearing all cookies and cache -attempting to download in firefox troubleshoot mode -attempting to download in incognito mode -refreshing firefox -re-installing firefox by following the steps here: https://support.mozilla.org/en-US/questions/1233618 -turned off real-time protection on computer antivirus (default for windows 10) -turned off microsoft defender firewall

I don't even know what else I can try. I assume it's a firefox error because this only happens using firefox on my laptop - I use firefox mobile and can download the same files on my phone. Does anyone have any advice?

Asked by jslamovits 2 weeks ago

Last reply by jonzn4SUSE 4 days ago

  • Solved

Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (read more)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

AdBlockPlus is no longer blocking ads after 5/12/23 update

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that… (read more)

I have AdBLockPlus (free version) installed and have not had any issues until today. Firefox did some updates and now the Add-In is no longer working. I have checked that it is specifically turned on for the websites I'm visiting and I've tried turning it off and back on to no avail.

Asked by anne2237 3 weeks ago

Answered by anne2237 3 weeks ago