Firefox Community Forum

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

I am running Windows 10 on a desktop pc. I have Firefox for Windows 148.0. I am editing a website on Joomla 5.4.3. To edit pages in Joomla, I use the TinyMCE editor. Since today, whenever I open a page in the editor, the editor keeps reloading constantly which renders the editing impossible. After I close the editor, the browser seems to lag for 5 to 10 seconds, before returning back to its normal, problem-free behaviour. This behaviour is only happening in the Firefox browser, not in others on the desktop.

I switched to my Macbook, which still had Firefox for iOS 147.0.4 running. There the above mentioned behaviour didn't occur. But when I updated Firefox for iOS to 148.0 the behaviour did start to occur.

So, I guess it is a bug in version 148.0? How can this problem be fixed?

I'm using the latest version of Firefox. A website I visit a lot - https://www.underconsideration.com/brandnew - uses the Disqus system in its comment section. The problem is that no comments at all show up when viewed in Firefox, I have to switch to Safari just to read and engage with the comment forum. Why is this happening? Any ideas? Thanks.

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd

This happened December 11, 2025

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I could not access.

When I try to sign in to a particular site FireFox gives me this warning:

"Your username or password is incorrect.

You can try again or skip the password by scanning the QR code on this page."

However, the user name and password ARE correct and I can log into the site with that username and password on other browsers like Safari.

Is there any way to fix this?

When I try to sign in to Chase banking, it tells me to upgrade my browser, which I have already done. Had to use Edge to login successfully. Using Windows 11 Pro with current Firefox browser.

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

For bunnings.com.au and youtube.com I can't get the websites to respond to mouse clicks. I run Firefox ESR. I can't install any chrome based browser as they are blocked. I plan to stay with Firefox. I am on 140.6.0esr. This problem has been happening since at least 140.2.0

When I go to youtube.com and type in the search bar, nothing happens. When I go to bunnings.com.au same. I can't search. Clicks on anything are ignored. There may be other sites I have not yet discovered. I can type in the search bar but pressing enter or clicking search does nothing.

For you tube, if I go to DDG and do a search, the you tube videos will play when embedded there, but the actual youtube site won't work for me.

What I've tried. Disabled all add ons Uninstall all add ons Disable enhanced tracking Run Firefox in troubleshooting/safe mode Disable WIndows firewall Remove WIndows hosts file Disable all router firewalls Disconnect from VPN Restart router Clear Firefox cache Delete all cookies Rename prefs.js and restart Firefox with defaults Create a new Firefox profile Run virus scan - nothing found. Reinstalled Firefox Reinstalled Windows

Not sure what to try next.

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different website, but not on this one. The problem persists even after deinstalling the snipping tool and restarting. On edge, I get access to windinfo.eu.

Many thanks in advance for your help

Christoph

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in screenshot 2 which was taken in an other browser. Can somebody please help me to solve this problem. Many thanks.

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.