Showing questions tagged: Show all questions

My Ebay page has become unuseable all other websites work fine

My Ebay page has become unuseable all other websites work fine. It will load correctly using the Microsoft edge browser but not firefox and only as of tonight. Note al… (read more)

My Ebay page has become unuseable all other websites work fine.

It will load correctly using the Microsoft edge browser but not firefox and only as of tonight. Note all other websites work fine

Asked by jessienjim 3 months ago

Last reply by jonzn4SUSE 3 months ago

WebGL2

I try to connect to gpx.studio and I get the message "WebGL 2 is required to display the map." then "Hmm. While your browser seems to support WebGL2, it is disabled or… (read more)

I try to connect to gpx.studio and I get the message

"WebGL 2 is required to display the map."

then "Hmm. While your browser seems to support WebGL2, it is disabled or unavailable"

However, when I connect to the same site with Chrome everything works and the map is displayed.

What can I do ? Is it a problem of graphic card blocked by Firefox ?

Ordi Packard Bell EasyNote LJ75, Intel core I3, Window 7, Firefox 115 carte graphique : Intel(R) Graphics Media Accelerator HD

Asked by boissel.pierre 1 month ago

Last reply by boissel.pierre 1 month ago

Social Security login

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firef… (read more)

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firefox browser and asked me to open Microsoft Edge and try to login and that worked perfectly. Why is Firefox preventing me from logging into Social Security.

Asked by mx5man02 6 months ago

Last reply by markwarner22 6 months ago

Video and voice in Messenger

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the … (read more)

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Asked by Brenda Murchison 3 months ago

Last reply by markwarner22 3 months ago

  • Archived

Webadvisor extension no working

McAfee WebAdvisor extension has stopped working on Firefox. It works normally on Microsoft Edge. I've always used Firefox and rely on seeing those green ticks when search… (read more)

McAfee WebAdvisor extension has stopped working on Firefox. It works normally on Microsoft Edge. I've always used Firefox and rely on seeing those green ticks when searching through Google. Why doesn't it work on Firefox anymore?

Asked by jlc-sarde 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Files upload repeatedly to Box.com folder until browser is closed

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use… (read more)

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

Asked by scottcingles 6 months ago

Last reply by scottcingles 5 months ago

  • Archived

Cannot view emails in Yahoo

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I … (read more)

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I have unread emails. This showed up about 3 days ago without any causal event.

If I use EDGE, I can view the emails, so I figure it must be a Firefox browser glitch. I love Firefox, so would love to fix it, so Idon't have to use other browsers.

Firefox works perfectly for my Netzero and Gmails.

Asked by marcusdarnley 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

ACCESS TO SOME WEBSITE

I WANT TO UNDERSTAND WHY MY SEARCH ENGINE WORKS PERFECTLY BUT ANYTHING I TRY TO OPEN A LINK TO CERTAIN WEBSITE LIKE X (FORMALLY TWITTER) IT DOES NOT OPEN, INSTEAD I WOULD… (read more)

I WANT TO UNDERSTAND WHY MY SEARCH ENGINE WORKS PERFECTLY BUT ANYTHING I TRY TO OPEN A LINK TO CERTAIN WEBSITE LIKE X (FORMALLY TWITTER) IT DOES NOT OPEN, INSTEAD I WOULD GET A MESSAGE LIKE "PROBLEM LOADING SITE". BECAUSE YOUTUBE IS WORKING, FACEBOOK AS WELL. AND ASIDE X, I CANNOT EVEN OPEN WIKIPEDIA

Asked by Edmond Anyankoh 6 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

I am no longer able to access my banking site with Firefox.

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. … (read more)

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

Asked by Silvershine6 6 months ago

Last reply by jonzn4SUSE 6 months ago

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 5 months ago

Last reply by TyDraniu 5 months ago

  • Archived

login with facebook for another website is blocked

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want… (read more)

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want to bypass the privacy blocker on the login with Facebook.

Asked by jeanlm4931 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Unable to view Yahoo email

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Y… (read more)

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Yahoo will tell me I have "5 unread messages". If I go into Yahoo using Edge, I can view the emails (which is why I think it must be a Firefox problem, but I may be mistaken. The one response was to empty the cache and such, which I have done and it doesn't help. Does Firefox not empty its cache each time I leave the site?

If this is a Firefox/Yahoo interactive problem, I apologize - it may be something about Yahoo. I have wandered all over their support sections though, without finding a potential solution.

Thanks for any support/suggestions you can make.

Asked by marcusdarnley 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

Cannot Access Router thru Firefox

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach … (read more)

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

Asked by need2ski 5 months ago

Answered by jonzn4SUSE 5 months ago