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Mozilla VPN

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for plea… (read more)

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for please respond or refund my money

Archived 2 70

Adblock

I used to have Adblock installedl then lost it. I've just reinstalled it, but it doesn't seem to be working. What have I done wrong? Is there another system that Firef… (read more)

I used to have Adblock installedl then lost it. I've just reinstalled it, but it doesn't seem to be working. What have I done wrong? Is there another system that Firefox recommends? Thank you.

Archived 1 160

firefox browser has issues with bing browser extension

i fixed the problem but others may not know how to deal with the issue i deleted to extension via the extension puzzel block at top of browser then r… (read more)

i fixed the problem but others may not know how to deal with the issue i deleted to extension via the extension puzzel block at top of browser then rebooted my laptop it was a bit of a pain but i dealt with it it may help to let others know the issue with bing extension

Archived 2 120

Firefox extensions all suddenly disabled

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verif… (read more)

Last week, all 11 of my Firefox extensions, which I've been using for years, were suddenly disabled. For each I got the same message: "[Extension name] could not be verified for use in Firefox and has been disabled." Following Firefox's instructions, in about:config I switched "extensions.langpacks.signatures.required" to FALSE, restarted my computer, but nothing changed. I tried reinstalling the extension Adblock Plus from Firefox's own list of add-ons, got the message "Installation aborted because the add-on appears to be corrupt." Any idea what's going on and what I can do?? Thank you.

iMac OS 10.11.6 El Capitan; Firefox version 78.15.0esr (64-bit)

On my Macbook Pro — OS 12.7.6 Monterey, Firefox version 136.0.2 (64-bit) — the same extensions work just fine.

Archived 6 330

My Extensions is not working

My license no is : [edited] Thank you for purchasing the DownloadHelper Video Conversion License for Firefox. Your personal registration code is: [edited] If you purchas… (read more)

My license no is : [edited]


Thank you for purchasing the DownloadHelper Video Conversion License for Firefox.

Your personal registration code is: [edited]

If you purchased this license from the browser you intend to use it on, it should already be registered and you should be able to use the product immediately.

Otherwise, or if you want to reinstall your license in your browser, visit that link: https://www.downloadhelper.net/register.php?license= [edited]

You can also use Video DownloadHelper settings: https://github.com/aclap-dev/video-downloadhelper/wiki/V9-interface#validate-your-license-key

You can access your invoice at https://www.downloadhelper.net/show-invoice?invoice= [edited] Best regards,

The DownloadHelper Team

Archived 2 360

Metamask extension loading issue

Metamask extension is not properly loading- opening the extension that should lead to the PW/login screen only shows a loading/spinning wheel with the MM-Fox logo. Any i… (read more)

Metamask extension is not properly loading- opening the extension that should lead to the PW/login screen only shows a loading/spinning wheel with the MM-Fox logo. Any idea why this might be happening and any solutions would be immensely appreciated. Using the latest version. have tried toggling ext on/off, and other simple troubleshoot. For context. there is not the same issue on other browsers, even on Firefox on other PC. Could this be related to a PC component? Have experienced frequent tab crashes lately after upgrading my CPU- garbage 14th gen intel that's crashed a few times. what PC settings could be playing a role? BIOS settings default- no overclock or other mod. I have (2) firefox's on my pc- one downloaded from Mozilla, and the other from MSFT app store. MSFT app has no issues and functions fine. Appreciate any help. Happy New Year

Archived 1 90

Can’t see “Manage Site List” for Multi-Account Containers

Hi there, I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see… (read more)

Hi there,

I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see a “Manage Site List” option anywhere in the container settings as seen here: https://support.mozilla.org/en-US/kb/containers

Here’s what I’ve tried so far:

   I’ve clicked the Containers icon and selected the gear ⚙ to edit a container.
   I enabled privacy.userContext.siteAssignments.enabled in about:config and set it to true.
   I restarted Firefox (with session restore on), but still no option appears to view or manage assigned sites.

I’m on Firefox Desktop (Mac), and I’ve confirmed that I’m using the official Multi-Account Containers extension.

Is this a bug, a UI change, or something I’m missing? I’d really prefer not to manually edit the containers.json file if there’s a built-in way to manage these assignments.

Thanks so much for any guidance!

Archived 1 570

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are referr… (read more)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

Locked Archived 1 240

"Installation aborted" on every add-on, including themes. Please help!

Hi! I've tried everything, from refreshing to troubleshoot mode, but it says the same thing, that every installation I try has been adborted due to it being corrupt. It e… (read more)

Hi! I've tried everything, from refreshing to troubleshoot mode, but it says the same thing, that every installation I try has been adborted due to it being corrupt. It even deleted my previous theme. I'm very stressed, could someone please help? I use Nobara Linux and will include screenshots of the following: My browser is also completely up to date, I just reinstalled. I also followed the guide it said for this issue and deleted extensions.json but couldn't find the others.

It also disappears when I download extensions after verifying and when I click to install again the button won't move before going to the actual add-ons area. Thanks!
Archived 1 130

explain it to me like I am 5 years old. Updated firefox, still can't get addons to work.

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working… (read more)

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

Archived 10 180

block POPup not working on the latest version of firefox.

On a site which has a popup on click, that's not blocking by the latest version of the browser. Have checked all settings and cleared cached data. Didn't solved the probl… (read more)

On a site which has a popup on click, that's not blocking by the latest version of the browser. Have checked all settings and cleared cached data. Didn't solved the problem.

Archived 1 130

Mozilla addon for Roboform

I've used Roboform addon before. Recently i had to reinstall win 11, and therefore reinstall Firefox, plus Roboform addon. Mozilla shows addon has installed, but it is n… (read more)

I've used Roboform addon before. Recently i had to reinstall win 11, and therefore reinstall Firefox, plus Roboform addon. Mozilla shows addon has installed, but it is not operating like i am used to. it will not auto load username/password automatically. I've checked several times, reloaded, and still can't find why it is not working. this includes going to Add-ons manager page in Mozilla, where it says Roboform password manager enabled. doesnt seem to be working to me. see attached screen shot any suggestions most welcome.

Archived 1 250

Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). … (read more)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Solved Archived 7 547