Showing questions tagged: Show all questions
  • Archived

clearing cookies on close

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am runnin… (read more)

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am running no add-ons and I am not running in private browsing. This has worked previously.

Asked by lilbobbyd 2 years ago

Last reply by lilbobbyd 2 years ago

  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

Primary Password

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all … (read more)

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all of my other passwords before creating it, and even copying and pasting it does not work. I don't understand how it worked 5 minutes ago and now it does not. I don't want to reset it and lose all my saved passwords.

Asked by ShannonFoFannon 2 years ago

Last reply by cor-el 2 years ago

  • Archived

forgot password

on the security tab in my account profile it show the user name and password. however the password is not shown, it has a bunch of dots. I need to know what the password… (read more)

on the security tab in my account profile it show the user name and password. however the password is not shown, it has a bunch of dots. I need to know what the password is how can I have it shown by removing the dots. don't want to change password and lose all my other logins.

Asked by vany.wells 2 years ago

Last reply by vany.wells 2 years ago

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 2 years ago

Last reply by Denise 2 years ago

  • Archived

Java Script

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a … (read more)

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means

Asked by monicly 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can I delete cache and cookies, but keep history, every time I close Firefox?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed. When I close and reopen Firefox, the c… (read more)

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Asked by rockpapersizzors 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Future restrictions for TLS 1.0 and TLS 1.1

Hello I'm referencing the topic where TLS 1.0 and 1.1 support was removed but rolled back to accommodate some government agencies / sites and support for COVID-19 data h… (read more)

Hello I'm referencing the topic where TLS 1.0 and 1.1 support was removed but rolled back to accommodate some government agencies / sites and support for COVID-19 data

https://support.mozilla.org/en-US/questions/1290040#:~:text=Mozilla%20and%20other%20browser%20makers,and%20performance%20of%20Internet%20connections.

Quoted answer "Right, support for TLS 1.0 and TLS 1.1 has been removed few months ago, but we reverted the change for an undetermined amount of time to better enable access to critical government sites sharing COVID19 information."

Since it was referenced as "undermined amount of time", is there anything currently on your roadmap/release schedule in regards to removing support again? I have some cutover decisions I need to make and knowing if ESR for example will remove this support in 2 months may effect the direction of those. If you have anything to share, i'd really appreciate it.

Regards,

-Chad

Asked by Chad 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Can't login to Firefox account, don't have a two-step authentication app configured for the account, can’t find recovery codes and don’t have a logged-in device

I cannot access my primary Firefox account, don't have a two-step authentication app configured for the account, can't find recovery codes, and don't have a logged-in dev… (read more)

I cannot access my primary Firefox account, don't have a two-step authentication app configured for the account, can't find recovery codes, and don't have a logged-in device. In addition, I subscribe to premium services linked to the affected Firefox account, so I'm now unable to access them as well. To ask this question, I created a new Firefox account.

What should I do now? It seems I'm stuck paying for services I can no longer access. I can't even cancel the premium services since I can't access the affected Firefox account. How can I contact Mozilla Corp?

Asked by rtrimble41 2 years ago

Last reply by rtrimble41 2 years ago

  • Archived

Passwords don't work and Sync locking up

I put a favorite on my wife's FF (v99 on latest Windows 10 Pro). This https site should have asked to save the password - it did not. When I went to Settings > Priva… (read more)

I put a favorite on my wife's FF (v99 on latest Windows 10 Pro). This https site should have asked to save the password - it did not. When I went to Settings > Privacy & Security then click on [Saved Logins] I get a SYNC page that tells me I have to have a SYNC account. There were no logins found, which is scary because she has 50 (or so) logins to various sites she goes to. Clicking the [Create New Login] and entering the data then clicking [Save] freezes (fuzzes out the page) and does nothing.

This Password problem with Firefox is getting frustrating enough to quit using the product. One of the primary functions of a browser is to save our passwords. I do not want to use SYNC and have no interest in using it. It is atrocious to lose my 200 (or so) passwords every month for the last three months and now my wife's 50 (or so) passwords. This FF password manager is out of control and SYNC is another technological abomination.

What in the world is wrong with Firefox. We've never had these problems for over 15 years until the end of last year and so far this year?

Her profile (and mine) reside on a NAS drive with a "hard link" from our PCs to this network location.

Asked by Bill 2 years ago

Last reply by Bill 2 years ago

  • Archived

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter wha… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Security Key issue for FB login

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial… (read more)

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial login just enough time to enable a 2 step challenge for which I selected SMS, NOT any security key via USB. As you can see in the picture, every time when I try to login (or switch in FB from a backup account into the primary), I'll get this message. Now it's stating that it's a Firefox/Mozilla request but it only appeared after my FB was hacked, never before. Could a developer/SME please take a look at this? Current Version 99.0.1 (64-bit)

Cheers, and TIA! T.B.

Asked by tbuettner1 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Missing Content Security Policy enable/disable setting on about:config

Hello, I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local… (read more)

Hello,

I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local JS scripts on some non-locally hosted sites, for debugging and development, work related purposes.

Was this setting really removed? Is there a way to disable CSP on Firefox on the latest version?

Thanks! Gabriel.

Asked by gabrielmuttiteixeira 2 years ago

Answered by cor-el 2 years ago

  • Archived

Yubico security key crashed. I replaced it. Some websites still ask for the crashed security key I do not have on all my Firefox devices

I registered a Yubico security key on Firefox. It crashed, so I sent it back for a refund. I bought another model, but do not want to use it. Websites continue to ask me … (read more)

I registered a Yubico security key on Firefox. It crashed, so I sent it back for a refund. I bought another model, but do not want to use it. Websites continue to ask me the security key password and asks me to touch the security. I only used that key one time before it crashed. I can find no place to turn it off for Mozilla apps. Can you reset my account? How do I get websites that have skimpy security to stop asking for a Yubico security and they tell me Firefox requires it. I canceled one facebook account because they have very little security, but the one I used with the Yubico key one time will not let me login. The FB routines to recover a frozen account don't work. Please help Vance

Asked by Firefox Support 2 years ago

Last reply by cor-el 2 years ago

  • Archived

credit card number appears and then disappears in firefox autofill

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fi… (read more)

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fix. I put the mouse over the box asking for a credit card number, the saved numbers pop up, I select one, and then the pop-up box disappears without filling in the credit card number. There has got to be a fix for this, but I cannot find it. Pls. advise...

Asked by s.wilber 2 years ago

Last reply by jdench1 1 year ago

  • Archived

Firefox won't stay logged in

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able t… (read more)

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able to accomplish this.... Google Chrome is no problem.... I stay logged in to it, but not so with Firefox... Help!!!!

Asked by xnman 2 years ago

Last reply by RGW 1 year ago

  • Solved
  • Archived

How can I print out my saved passwords in my Firefox? I do not use Chrome, just Firefox and my laptop. No cellphone.

Hi. I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacke… (read more)

Hi.

I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacked or breaks down, then I need to use someone else's computer to access my passwords in an emergency, and can't access my passwords to do so...so printing them out periodically is the smartest thing I can think of.

Help, anyone? This is pretty important to me. Thank you!

Asked by Hashachar70 2 years ago

Answered by Hashachar70 2 years ago

  • Solved
  • Archived

Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (read more)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit card… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 2 years ago

Answered by Neil 1 year ago