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Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

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Asked by spdgnzls 1 month ago

Last reply by Dropa 1 month ago

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 4 months ago

Last reply by george6996 1 month ago

Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 4 months ago

Last reply by cor-el 4 months ago

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 5 days ago

Last reply by mjrcohen 4 days ago

metamask

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I t… (read more)

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

Asked by geneholl93 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

cannot log into att.com website

I cannot log into att.com from firefox, yet can through google chrome. This is a fairly new problem over the last month or so. When logging into their site, website keep… (read more)

I cannot log into att.com from firefox, yet can through google chrome. This is a fairly new problem over the last month or so.

When logging into their site, website keeps bouncing back and forth between the att.com logo, to a blank white screen, that says "redirecting". It never allows me into the website.

Please help, or fix this issue on your end.

many thanks,

Freda S Morrison

Asked by Freda Morrison 1 week ago

Last reply by cor-el 1 week ago

Firefox 52ESR and old version of java runtime

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is… (read more)

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is the AHU site is not working with anything newer than 1.6. I can't find proper solution for opening site with version 1.6 without much issues or much asking from browser. I need version 1.8 of java for daily use, and 1.6 is only for mentioned device. I tried to disable java 1.8 in java control panel but it doesn't seem to have any influence. I try to open site in Firefox 52ESR because for my knowledge is it one of latest browser which supported java. The problem is, Firefox each time is asking me what version to select for each class which must be loaded, and these classes are many for one page. It makes working with AHU a pain in azz. Everything because java is out-of-date. I know it is, but I don't have any option - these devices are not mine, and I can't upgrade firmware on myself, and can't force customer to do this. And I don't even know if there is any upgrade for them. I looked in internet but didn't find anything suitable for my case. Is there anything I can do with java or firefox 52ESR settings to make this site works flawless? I set applet in Firefox to not asking when activate java, but it still nagging me with questions and requires confirmations. I can't bypass it. I tried to use Internet Explorer 11 but there it is even worse, because out-of-date java is not allowed to run, no matter what settings i made in application. Please help.

Asked by zygdresze1 1 week ago

Last reply by zygdresze1 1 week ago

I have google set as my homepage and cursor goes to address bar instead of google search box

This happened after the last update 105.0. Any way to fix it? I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the g… (read more)

This happened after the last update 105.0. Any way to fix it?

I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the google search box in the middle like it always did.

Asked by Guidodi 1 week ago

Last reply by MrSensible 1 week ago

firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (read more)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 week ago

Last reply by Sotorp 2 days ago

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (read more)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Asked by goldbeckj 1 month ago

Last reply by goldbeckj 1 month ago

'Clear Data' Tab Not Reseting To '0KB': Issue Resolved.

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set). Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data'… (read more)

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set).

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Asked by Buddy2014 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 2 months ago

Last reply by Helium2 4 days ago

sudden, various, problems

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened… (read more)

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened repeatedly since. Very annoying.

Also, upon restart of Firefox yesterday, all my cookies were reset automatically. Had to re-log in everywhere. This never has happened before, without out me manually doing this.

Any idea what is going on?

Bill

Asked by billybgame 2 months ago

Last reply by billybgame 1 month ago