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Vertical Tabs - New Tabs on top feature

This is a feature request to allow users to change the order of tabs in the vertical tab bar. I would like new tabs to show up on top of the vertical tab bar rather than … (read more)

This is a feature request to allow users to change the order of tabs in the vertical tab bar. I would like new tabs to show up on top of the vertical tab bar rather than the bottom. I would also like the 'new tab' button to be at the top rather than the bottom of the browsers.

Asked by natureprof 4 months ago

Last reply by Agent virtuel 4 months ago

AI controls not available - I want to disable all AI

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI … (read more)

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI in Firefox.

Asked by catling42 4 weeks ago

Last reply by FM 3 days ago

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (read more)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Asked by Jane XNC 3 months ago

Last reply by Denys 3 months ago

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (read more)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 2 months ago

Last reply by James 1 day ago

  • Solved

HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (read more)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Asked by andrea56 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Why doesn’t Firefox support Messenger calls or end-to-end encryption? I use Firefox as my main browser, but Messenger features don’t seem to work properly, Sorry if this sounds insulting. Thank you.

Allow Audio or Video calls from messenger. and the end to end encrypt as well. if its not too demanding. thank you and sorry for the trouble.

Asked by johanz.yeoj 2 months ago

Last reply by TyDraniu 2 months ago

AI in Firefox??

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my prefer… (read more)

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my preferences (ie, zero AI anywhere) and threatens the privacy that Firefox is known and recognized for. This is an absolutely incomprehensible decisions; it is no longer a "trustworthy" browser if it incorporates AI. Why ruin a good thing??

Asked by msolachava 2 months ago

Last reply by Paul 2 months ago

  • Solved

Cananot sign in to google on Firefox

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close… (read more)

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

Asked by Cathy Block 2 months ago

Answered by Cathy Block 2 months ago

Performance Issue Report: Firefox Unresponsive with High Memory Usage on macOS

Dear Firefox Support Team, I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresp… (read more)

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

  • A screenshot of the memory usage in Activity Monitor when Firefox is running.
  • A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Asked by Hemant Tripathi 3 months ago

Last reply by TyDraniu 3 months ago

Searchpulse.net

How do I rid myself of Searchpulse.net? I'm thinking I need to delete Firefox and start over. Will that work? I'm resetting my default browser until I've resolved this i… (read more)

How do I rid myself of Searchpulse.net?

I'm thinking I need to delete Firefox and start over. Will that work?

I'm resetting my default browser until I've resolved this issue.

Asked by philip.r.wentworth 2 months ago

Don't put AI in Firefox

I don't want to see more AI features on this browser. I don't care for its harmful effects on the environment and I use Firefox to escape the bullshit of Google Chrome an… (read more)

I don't want to see more AI features on this browser. I don't care for its harmful effects on the environment and I use Firefox to escape the bullshit of Google Chrome and other web browsers. I'm probably going to switch completely if more AI features are added.

Asked by asonbakwthesage 2 months ago

Last reply by Paul 2 months ago