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Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An error… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 4 months ago

Last reply by cor-el 4 months ago

Can't login to Twitch

I can't login to Twitch. It says "Something went wrong. Please try again." I tried in an incognito window and it works, but I tried clearing cookies for twitch.tv, and op… (read more)

I can't login to Twitch. It says "Something went wrong. Please try again." I tried in an incognito window and it works, but I tried clearing cookies for twitch.tv, and opening Firefox in troubleshooting mode, and neither of them worked. Why can I login in incognito mode, but not otherwise?

Firefox 104.0 KDE Neon 5.25

Asked by rbits0 1 week ago

Last reply by rbits0 6 days ago

  • Solved

How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 4 months ago

Answered by jonzn4SUSE 4 months ago

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How can I prevent ctrl+q from closing the browser?

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable… (read more)

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

Asked by Erel Segal-Halevi 2 years ago

Answered by Ruba 2 years ago

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How to disable "single click selects all" in new QuantumBar?

In the past I was able to set the setting ``` browser.urlbar.clickSelectsAll browser.urlbar.doubleClickSelectsAll ``` to disable that a single click into the address bar … (read more)

In the past I was able to set the setting ``` browser.urlbar.clickSelectsAll browser.urlbar.doubleClickSelectsAll ``` to disable that a single click into the address bar selects the whole url. Is it possible to achieve this with the new QuantumBar somehow?

Asked by Nils 2 years ago

Answered by McCoy 2 years ago

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Can't Undo permanent private browsing...?

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I d… (read more)

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I don't like it and want to uncheck it. But now it's greyed out and I can't find any way to change it back. It says I'm in permanent private browsing mode. There MUST be a way to change this back to how it was! What is it???

Asked by BlueAZ 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
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I can't open a Spotify URI from Firefox

I can't open a Spotify URI from Firefox But I can open it from command line using the --uri option. As in, this works fine from the terminal: spotify --uri="spotify:ar… (read more)

I can't open a Spotify URI from Firefox But I can open it from command line using the --uri option. As in, this works fine from the terminal:

spotify --uri="spotify:artist:6OqhFYFJDnBBHas02HopPT"

and whatever Firefox is doing just launches Spotify without navigating to the thing indicated by the URI

Is there, perchance, a simple file edit I can do that will fix this for me?

Asked by patrickmcgorrill 2 years ago

Answered by patrickmcgorrill 2 years ago

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When opening a downloaded file, Firefox doesn't use the system default application (Kubuntu 20.04)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of … (read more)

When I download a file (eg. a debian binary package) and click to open it from Firefox' download tab, it doesn't use the system default application (here, Ark instead of QApt)

Asked by yannl35133 2 years ago

Last reply by ascaris 1 year ago

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Unable to connect to government site

I am unable to connect to the following URL https://lakmshaegov01.msha.gov/UserManagement/ChangePassword.aspx. All other browsers seem to work. I ran an SSL Labs test and… (read more)

I am unable to connect to the following URL https://lakmshaegov01.msha.gov/UserManagement/ChangePassword.aspx. All other browsers seem to work.

I ran an SSL Labs test and it confirms that all tested versions of Firefox fail. I would like to know if anyone can spot something that might allow me to connect by temporarily relaxing the security checks in Firefox for this site.

Asked by tom.propst 2 years ago

Answered by tom.propst 1 year ago

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Add ons not working or showing up

I am running Firefox 76.0.1 on GalliumOS 3.1 on a Lenovo N21. For some reason, my add ons don't show up or work, even though they are installed. Firefox works great on … (read more)

I am running Firefox 76.0.1 on GalliumOS 3.1 on a Lenovo N21. For some reason, my add ons don't show up or work, even though they are installed. Firefox works great on my other two machines, and used to work great on this one. Thank you Jason Stone.

Asked by jasonstone20 2 years ago

Answered by AKASH kUMAR 2 years ago

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VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media on WSHH

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckG… (read more)

When I try to watch a video on WSHH, I get this error VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) No compatible source was found for this media. I have DuckDuckGo Privacy Essencials installed, and I also have uBlock Origin installed. I disable both extensions but I still see the same error. I'm on Ubuntu 20.04 LTS, and my Firefox version is 77.0.1 (64-bit) canonical - 1.0

I attach the console log.

Asked by cunha-filipe 2 years ago

Answered by cor-el 2 years ago

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How do I disable the blue flash when a tab finished loading?

How do I disable the blue flash when a tab finishes loading? I'd like to suggest an option in a future release that disables all these things. I find it a real distractio… (read more)

How do I disable the blue flash when a tab finishes loading? I'd like to suggest an option in a future release that disables all these things.

I find it a real distraction, and it's really putting me off using firefox as a broswer. I really don't think this sort of eye candy is needed in order to browse the internet.

Asked by useruser 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
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All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (read more)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Asked by vpp.nagaraju1234 2 years ago

Answered by vpp.nagaraju1234 2 years ago

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Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton id="UITourTooltipClose" class="close-icon" <… (read more)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

Asked by Gresthol 2 years ago

Answered by FredMcD 2 years ago

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Firefox Tracking Protection and extension overlap?

There is no shortage of privacy protection plugins, which I consider to be a good thing However, Firefox also has tracking protection on board itself. This leaves me wond… (read more)

There is no shortage of privacy protection plugins, which I consider to be a good thing However, Firefox also has tracking protection on board itself. This leaves me wondering if and how much overlap there is between these privacy protection plugins and Firefox tracking protection and if having both or multiple of these enabled, isn't simply overkill?

To illustrate, I have tracking protection set to strict. In addition, I use EFF Privacy Badger, uBlock Origin, NoScript and DuckDuckGo Privacy Essentials.

If I have Firefox tracking protection set to strict, do I still need Privacy Badger, uBlock Origin and DuckDuckGo Privacy Essentials? These seem to cover the same functionality but one may be better than the other. How do I know which to choose? (NoScript is more a security feature, so that's another matter).

Asked by joopberis 2 years ago

Last reply by joopberis 2 years ago

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Main menu opens, showing up to the right, partly/mostly out of my screen

I'm using OpenSuSE Leap 15.2 , updated Firefox these days, and now when I click on the menu, it opens and shows up to the right, out of the screen (when maximized). Also … (read more)

I'm using OpenSuSE Leap 15.2 , updated Firefox these days, and now when I click on the menu, it opens and shows up to the right, out of the screen (when maximized). Also when I hover over options close to the right edge of the screen, the bubbles show partly out of the screen, same as the main menu. I've tried Refresh, Safe Mode, downgrading to a previous version, but nothing helps now Mind the menu on the screenshot.

Any ideas?

best, Istvan

Asked by Pityucount 2 years ago

Answered by Pityucount 1 year ago

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New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (read more)

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren't displayed in the web page nor in the developer tools inspector.

They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Asked by mt3ch 2 years ago

Answered by cor-el 2 years ago

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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 2 years ago

Answered by beta-tester 1 year ago