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PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (read more)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 5 months ago

Last reply by cor-el 5 months ago

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 5 months ago

Last reply by cggelwicks 3 days ago

downloads

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though … (read more)

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though it show that I have checked the ask me where to box. I want this fixed so I can always direct the downloads to where I want them to be save.

Asked by c101 5 months ago

Last reply by Terry 5 months ago

  • Solved

Firefox browser closing/crashing

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes. I have my emails configured where Yahoo and gmail available by sele… (read more)

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes.

I have my emails configured where Yahoo and gmail available by selecting. Sometimes Yahoo mail will close and Gmail will remain open, Firefox doesn't crash but somehow closes either gmail or yahoo but not both???

Asked by Bill Pettit 5 months ago

Answered by Paul 5 months ago

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 months ago

Last reply by cor-el 5 months ago

youtube

Hello. I would like to find out how to create a youtube channel.While I have a gmail account,and can go on youtube with it,i,m wondering how/if it might be possible to cr… (read more)

Hello. I would like to find out how to create a youtube channel.While I have a gmail account,and can go on youtube with it,i,m wondering how/if it might be possible to create a youtube channel using a different email address.I also have a hotmail/outlook ,and yahoo email account/s ? Thankyou.

Asked by cs999 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Twitter doesn't load on my main account only on firefox

Dear firefox support team, Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' … (read more)

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Asked by Xiapher 5 months ago

Answered by Xiapher 5 months ago

Error message, "www.google.com. PR_END_OF_FILE_ERROR".

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening o… (read more)

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening on websites that were accessible previously and then become accessible again on later attempts, (2) It happens on websites that I have used satisfactorily for years. (3) It happens on ones for hospitals, banks, etc. which are known to be secure. This occurs after waiting for a period of time, like a timeout error would. I do let my copy of Firefox do its default auto updates.

Please advise how to end these errors so that I can reliably use Firefox again.

Asked by Ed Bray 5 months ago

Last reply by user104147805413306348376805769878442569366 5 months ago

Extension icons in menu bar (Firefox 103.0.2 on Mac OS 12.5.1 Monterey)

How do I get extension icons to show in menu bar (Firefox 103.0.2 on Mac OS 12.5.1 Monterey)? Customize toolbars doesn't work because the extension icons do not show up … (read more)

How do I get extension icons to show in menu bar (Firefox 103.0.2 on Mac OS 12.5.1 Monterey)? Customize toolbars doesn't work because the extension icons do not show up there either.

Asked by lowrisk 5 months ago

Last reply by lowrisk 5 months ago

recovery key

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a … (read more)

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a while now and need to either restore or remove and download new. I cn afford to lose many of my bookmarks

Asked by keath 5 months ago

Last reply by cor-el 5 months ago

menu placement in upper toolbar

Consequent to recent Firefox upgrade 103 leading consequent distortion of UI - mostly rectified now- bookmarks disappeared during my early attempts to sort this out [via … (read more)

Consequent to recent Firefox upgrade 103 leading consequent distortion of UI - mostly rectified now- bookmarks disappeared during my early attempts to sort this out [via roll back]. Replaced bookmarks folder is left justified on screen - previously it was to the right. It can be copied and pasted but always jumps back to LHS. I haven't been able to drag n drop or otherwise move this tab elsewhere - internal organisation menu doesn't seem to deal with this subject. A small thing, but Why is it so?

Asked by gwynedd624 5 months ago

Last reply by gwynedd624 4 months ago

Duplicate Firefox profiles problem, MacOS

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in on… (read more)

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in one profile, and my social/general bookmarks, cookies, passwords etc are in the other. I have done this and using about:profiles can open the non-default (USB stick) profile in a new window, or set the non default profile as default, close, re-open FF into the alternate profile. All good so far. However this isnt working quite as I expected. If I switch to alternate profile, save a bookmark to the shortcut bar, then switch back to the other profile then after a second or two the bookmark I saved in the other profile appears on the shortcut bar?!? This happens whether I have opened alt profile in a new window, or have changed the default profile and restarted FF into the other profile. Is this because in both instances it is using the same local directory? The doesnt seem to be an option to choose a different local directory for the alt profile. This would be ideal if possible as it would ensure that there are no data crumbs left on my PC when using the USB stick profile which is important for my work security. Any help really appreciated.

Asked by moku1 5 months ago

Last reply by cor-el 5 months ago

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows th… (read more)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (read more)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 5 months ago

Last reply by cor-el 5 months ago

access denied

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Referen… (read more)

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.4d9533b8.1660085368.160c5aff

I do not get this on Edge browser.

Asked by mn1955 5 months ago

Last reply by cor-el 5 months ago