Showing questions tagged: Show all questions

Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

)

Asked by spdgnzls 1 month ago

Last reply by Dropa 1 month ago

'Clear Data' Tab Not Reseting To '0KB': Issue Resolved.

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set). Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data'… (read more)

Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set).

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Asked by Buddy2014 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox no longer opens in full screen

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left cor… (read more)

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left corner. I want it to open in full screen. I have to click twice to get the full screen. I do not mean the screen that F11 gives since I still want my tabs at the bottom. I have Windows 10 and Firefox 103.0.2.

I realize that this is an annoyance that has a workaround. I just want what I had yesterday. Thanks in advance for your help.

Kris

Asked by dkatwdsd 1 month ago

Last reply by dkatwdsd 1 month ago

face book messenger

I cant connect to face book messenger i get this message: Something went wrong Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, v… (read more)

I cant connect to face book messenger i get this message: Something went wrong

Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center.

If the issue persists please let us know. Report an issue.

Asked by carolanne.b.martin 1 month ago

Firefox Freezes when I copy links

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. fo… (read more)

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. for 5 - 15 seconds. I've not done a reset yet.. Windows 11, 16GB RAM, 2GB Video, religiously updated and maintained laptop

Asked by BRAM SCOLNICK 1 month ago

Last reply by gguess1337 2 days ago

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 1 month ago

Last reply by crapjunkmail 3 days ago

  • Solved

Metro PCS

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is: The page isn’t redirecting properly An error occurred during a… (read more)

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

Asked by wristan 1 month ago

Answered by wristan 1 month ago

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 1 month ago

Last reply by Dropa 1 month ago

Copy and Paste stop working intermittently on Windows 11

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily. … (read more)

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily.

Asked by banjopuppet 1 month ago

Firefox window shrinks when switching users

Lately, every time I switch users on my Windows 10 PC and return to my user desktop, the FF browser I left open shrinks down to about an inch and I must manually resize i… (read more)

Lately, every time I switch users on my Windows 10 PC and return to my user desktop, the FF browser I left open shrinks down to about an inch and I must manually resize it. No other windows exhibit this problem. I tried opening FF in Troubleshoot Mode and the problem still occurs. I tried uninstalling and reinstalling FF and the problem still occurs. I tried refreshing FF and the problem still occurs. Any other ideas?

Asked by tds7729 1 month ago

  • Solved

Firefox Developer Edition wont open Discord hyperlinks

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome… (read more)

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome when selected as Windows 11's default browser. When selecting my default browser it would show 2 instances of Firefox Dev but after uninstalling then reinstalling it there is only one instance in the default app list. I'm not really sure where to go from here. Maybe this is an issue with the latest version of Dev Edition or is this an issue with my Windows?

Thanks

Asked by yohaun 2 months ago

Answered by yohaun 2 months ago

  • Solved

DevEd update to 103.0b2 just made everything in the browser HUGE.

Win 10, Developer Edition 103.0b2 This update caused everything to increase in size. Tabs & toolbars are much bigger now. Toolbar and bookmarks toolbar used to fit in… (read more)

Win 10, Developer Edition 103.0b2

This update caused everything to increase in size. Tabs & toolbars are much bigger now. Toolbar and bookmarks toolbar used to fit in the window with no overflow, now both have a lot of items in overflow.

Sites that used to fit at 100% zoom now have to be reduced to 80% or 67% to fit on-screen.

Just wondering what could cause this behavior? Settings?

Note: Browser window is fully maximized and no other program on my Win10 box has this issue.

Asked by EmmEmm013 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

my firefox get bigger after update

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png my firefox take up more space, even my addons dont fit the … (read more)

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png

my firefox take up more space, even my addons dont fit the way it was. its very annoying, how can i make it back?

Asked by moderndefender 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Show Popup as Tab

Hello, Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the … (read more)

Hello,

Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the solutions given in: https://support.mozilla.org/en-US/questions/1080255 and nothing seemed to work. Is there another way to make sure that popup windows cannot hide the toolbar and show tabs?

Asked by aditya.mangalampalli 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Firefox developer locked out because of 2-factor authentication

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes.… (read more)

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes. I was able to change the password via email reset, but no way getting in to disable the 2-factor thing. I can't even seek support from that account, and this is why I'm using a different account to post here.

I want to add that this behavior started suddenly without my having changed anything on my account. The support page that instructs users to reset the clock on Google Authenticator is incorrect, too, since this app does not provide that function (maybe it did in the past, I guess).

Bottom line: I'm stuck and my addons are not getting updated. I'm sure Mozilla wants me to update them, but they have to provide a way for me to log in. Regrettably, it seems to be impossible to talk to a person.

Any help will be appreciated. The account with the problems is fruiz500@gmail.com Thanks!

Asked by fruizg 2 months ago

  • Solved

I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 2 months ago

Answered by Chris Ilias 2 months ago

FF Developer on OS Monterrey

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat a… (read more)

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat and still nothing. THEN if I click on the FF icon in my dock, all the tabs and windows appear in a cascade of windows or tabs like bam, bam, bam.....

This happens on two MacBook Pros around 2016 vintage. This is a new behavior this week.

Asked by stinkykong 2 months ago

Last reply by Chris Ilias 2 months ago