Firefox Support Forum

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

Ever since accepting the trial program for extra cookie protection a few days ago my computer has been crashing and/or running very slow. How do I remove this test program and restore my computer to the way it was?

I have a user whose Firefox has stopped working. It will start up, but nothing ever is displayed in the window. The address bar and buttons are all there, but nothing from a web site, just a white page. If I enter a url, or click on a bookmark the refresh button never changed to an 'X', but I can see traffic from her machine going across our firewall. Try to go into setup and it's the same thing. About:config displays nothing. It's all just a blank page. Other browsers seem to work fine.

I've tried refreshing, and I've uninstalled and reinstalled, but it didn't fix it. Any ideas?

Thanks.

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Can not access PDF on a specific website when using Firefox 101.0. I can access with Google Chrome. Was told by the website that "we recommend using the most recent versions of either Google Chrome or Microsoft Edge. Other browsers, such as Safari or Firefox, are not compatible and will cause viewing issues. Our best suggestion at this time would be to check and confirm that you are using the most recent browser version." I prefer Firefox, so does anyone have a suggested fix for Firefox?

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev.

Before you tell me not to use the .dev domain, I am aware that Google owns it and we're technically not supposed to do local development with the *.local.dev domain.

I have already tried the following: 1. Set network.stricttransportsecurity.preloadlist to FALSE, and everything was working perfectly fine before v101 2. imported the server.crt into Trusted Root Authorities in Windows, and also imported it in the Certificate manager in Firefox. 3. Tried other wildcard local domains like *.test.site, *.local.ddev and these don't work either.

I even tried following recent guides to issue a new certificate with openssl and SAN, and it still doesn't work.

Screenshot of wildcard SSL attached.

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000, Build 22000.

When Firefox is opened it immediately asks for the Primary Password, then immediately asks for it again. I have to cancel the 2nd request before I can enter the PW in the first request.

Is there a fix for these multiple requests?

Thank you.

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible.

I already tried disabled performance settings, and turning off ClearType in Windows (it barely had any effect)

How do we fix this?

I can no longer open Outlook (Office 365) in Firefox. I reset to original factory setting and was able to open it once but now I keep getting the same error message attached. I get through the login and then it starts "glitching" in the bottom left of the screen while trying to connect.

Udemy site started exhibiting extreme slowness day before yesterday. It came out of blue and here is the link: https://infor.udemy.com/course/certified-kubernetes-administrator-with-practice-tests/learn/lecture/14295514#overview

Tried following: clearing cache, disable/enable plugins, update FF to latest version etc.

On my Windows 10 desktop, I have used www.bostonglobe.com for years with no problem. Firefox keeps me logged in and if, for any reason, am not, I click on the login link and Firefox fills in my login. Lately this does not work. I just updated Firefox and it still does not work. Bostonglobe.com loads but when I click on the login link all I get is a blank page. This works in Chrome and in Firefox on my Samsung tablet. I deleted all the bostonglobe cookies but this does not help. I have rebooted the computer and this does not help either. Any solutions would be greatly appreciated.

Hello All,

After a recent Firefox upgrade to 100/101 my browser at work and at home no longer saves my login credentials/cache for Gmail, Facebook etc.. This forces me to login to Gmail with password and username every time which I'm not a fan of. I have security set at standard in Firefox and I didn't change any of my settings that I recall. I'm using Windows 10 PCs and I'm also using Firefox Sync.

Can anyone point me in the right direction to resolve this?

Any help is appreciated. Thanks.

Starting about 13:00 Thursday 06/02 multiple (100+) search tabs for items on E-Bay listed 24 hours prior randomly result in an error page with a child with an orange hoodie saying: "We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages."

Entering the error title on a successful title search does result in a successful search the tab for which can then replace the tab which resulted in the error page.

There can be zero results, or many results, I do not see a pattern with this as to if there were results or not.

This would be happening about 5% of the time, however considering how time consuming recreating hundreds of searches would.....

E-Bays says transfer Firefox tabs to Gmail and see if problem persists.

They said no one else has reported this.

Any ideas.

No recent changes to computer, or Firefox. Windows 10.

When using Mozilla/Firefox (but not when using Chrome) many links do not work (e.g tracking packages from UPS or FedEx). Also even though under setting I check"save logins and passwords for websites) they are not being saved. I need to login manually to access most websites

Please advise how to correct these issues. Due to security issues I greatly prefer to avoid Chrome/Google !

I am trying to access a particular site - www.citizensbankonline.com. Prior to a few days ago, I was able to without issue but now I get an "access denied" error - see error message below. This appear to only happen on a particular computer; when I try same bookmark on a laptop, I am able to gain access. I am running an Apple Mac mini M1 - OS is Monterey (version 12.4 - just upgraded) - the problem happened PRIOR to the upgrade, too. I am running Firefox browser 101.0 (64 bit) - upgraded earlier today - problem exists on prior and current version. The laptop is a Macbook Air M1 running 12.4. I am able to access this site using a different web browser with the M1 Mac mini machine - used Chrome. I am able to access other banking and ecomm sites without issues. Have spoken to tech support staff with Citizens Bank; they suggested all the stnd trouble shooting techniques described above and below.

I have cleared the cache and cleared cookies related to this site - in Manage Data in preferences - sorted by recent access to show most current cookies and deleted them. Search list in Manage Data for older cookies from same site - found none. I have used the "Forget about this Site" option accessible from the History menu item. I have also cleared other site data from the "Clear History" option. I have disable some of the loaded extensions related to login issue (1password, etc..) I have disabled the default proxy and specified "no proxy". As I have gone through this list of trouble shooting techniques, have quit Firefox and relaunched.

What is "interesting" is that after clearing the cookies, I am able to access the home page of the site and can enter my username and password - either manually or using the auto fill feature of 1password. Upon clicking "enter", I then get the "access denied" error. I terminate that browser window and create a new window and either select the link from my bookmarks OR type in the link manually (have done both) and press <enter>. This time, I can not even get to the default homepage - getting "access denied" error at this point.

I have taken two screen shots of error message - below. The one with the URL ending with the "default.jsp" results from clearing cookies and getting to the home page (once), entering user name / pwd and trying to log in. The other results from the next time I access the site - the home page will not even load.

My guess is that I have a very specific corrupted file / configuration setting for this particular website that does not get cleared by any of the stnd trouble shooting methods.

Starting yesterday June 1st web pages started loading very slowly when using Browsec VPN. Today the pages don't load at all. (noticed the latest version 101.0 was released May 31st.)

I'm encountering the same problem using Browsec in Google Chrome but not while using Microsoft Edge

I play fortnite and have had no problems. Right after I did the update on junev2 22 I continued to play, however my system keep crashing while in game. I usually play with firefox open but even with it closed I am not able to complete a play-thru due to crashing please advise and help me.

Today I updated my wordpress site to 6.0 and now my gallery isn't working in Firefox. It works in Chrome, Edge, and Android Chrome.

I tried turning off all my Add-Ons, I cleared the cache in the browser and W3 Total Cache, and I deleted the gallery and uploaded it again. None of these things worked.

I don't know what else to do.