Firefox Support Forum

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

How do I paste in the game forge of empires thread windows with my mouse and without clipboard keyboard options in firefox, it will only allow me to use clipboard control V for keyboard not my mouse, using my mouse to select all, copy, it's fine, cannot use paste with mouse, only in browser search bar, i do a lot of pasteing or i would not ask, it works with a diff browser, Firefox is the best for gameing,

Every time I attempt to do something login related (signing in, signing out, signing up) with any website that uses Cloudflare for DDoS protection I get stuck in a verification loop. It prompts me to check the checkbox saying 'I'm not a robot' and it displays the loading circles, but it prompts me to check it again. This cycle repeats seemingly forever. Wth is up Cloudflare?????

This happens to many websites that I use daily/on a frequent basis (Canva, ChatGPT/OpenAI, Perplexity). Strangely enough, when I tried it on another browser (Google Chrome) I did not have the verification loop. This is a REAL pain as

1. The laptop I use is shared between multiple members of my family
2. I do stuff that needs privacy

Doing it on chrome will reveal all the s*** I do to my family. And no, it's not like I'm watching p**n on my pc. I use these utilities for business work and I'm concerned it may leak out to my kids.

One reason I suspect it's happening is likely due to my increased cursor speed (I set it to full), but then why isn't it happening on Chrome?

Here are the extensions I have installed:

• AdBlock Plus
• User-Agent Switcher
• Disable Javascript
• Privacy Pass

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow viewing. YouTube works on other browsers.

I am sure YouTube is playing games but can you help?

In order to view a PDF, I cannot just open it, I must download it. I tried the solution offered by Jefferson Scher and it didn't work. I'm using the latest version 119 of Mozilla which I downloaded today. 10/26/23

I need to turn off use Firefox email mask... I can't STAND being prompted to use Firefox email mask but I can't find a way to turn off that prompt.

JUST STOP THAT! It's infuriating that you're trying to force me to use something I DO NOT WANT!

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should.

There is nothing wrong with the page, as it is rendered perfectly in Chrome.

In addition, this page doesn't display at all on the phone. When I click on the link it asks me to download it and then asks me which app I want to open it with - instead of simply rendering the page.

I have seen some old threads on this topic, it looks like this issue haven't been resolved for few years.

My question is not just about fixing it in my browser but at the root cause. This page is the RSS feed of my podcast which many people want to access and many use Firefox as their browser. Unless I tell everyone to use Chrome instead.

Can someone help? thanks.

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works everywhere else on my computer (i.e. terminal, thunderbird, other browsers, etc.). Furthermore, I uninstalled fcitx and everything associated with it and reinstalled it according to this thread: https://support.mozilla.org/en-US/questions/1367181 (just with mocz for Japanese). This also didn't change anything. Any help is appreciated! My system: Operating System: Linux Mint 20.3 Kernel: Linux 5.15.0-91-generic Architecture: x86-64 fcitx version: 4.2.9.7 Mozilla Firefox 121.0

Hello,

I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been working for many years.

Today I received an email from a user that had issues downloading the ai files. I went on to the site an investigated. I am also unable to download the ai files. The dwgs are working as expected.

The ai files are converted to pdf and open in the browser in some web preview. If I then download the file from there it is still, when downloaded to my machine, a pdf. This is not the behavior from before. This is a change in Firefox.

How, when, and why is this change implemented? It seems like a pretty radical change, to coerce one file format to another without any option to get the source file for the user.

Any help is appreciated.

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?