Data clogging my browser.

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then… (read more)

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then sign in to all my usual websites all over again. I'm not able to get onto my banking websites most likely due to this data clog. I'm SO TOTALLY tired of this constant cycle of trying to clear my data and accessing my usual websites. I'm using Firefox for many years without this trouble. I'm one week away from changing browsers. If I go to Safari I am not finding this trouble. Chrome is my next choice. I use my Mac computer for personal use only and my firefox is up to date. I'm using Big Sur on my macbook pro. What is going on?? Without a solution I'm out of here.

Asked by Bonnie Gallogly 13 hours ago

Last reply by cor-el 6 hours ago

  • Solved

Screen shot tool

My screen shot tool disappeared this week, as did my "share" option (email, Twitter, FB, etc.). What happened? How can I put them back on my toolbar? Also, looking for a… (read more)

My screen shot tool disappeared this week, as did my "share" option (email, Twitter, FB, etc.).

What happened? How can I put them back on my toolbar?

Also, looking for a hopeful solution without having to add a third Firefox bar. It makes my screen (small laptop) too small.

TIA, Susan

Asked by susanbuchert 14 hours ago

Answered by TerryN21 12 hours ago

  • Solved

Location of Bookmarks

My old laptop just crashed for good. I was able to remove the hard drive and use a hard drive reader to see its contents. How would I locate Mozilla Firefox Bookmarks how… (read more)

My old laptop just crashed for good. I was able to remove the hard drive and use a hard drive reader to see its contents. How would I locate Mozilla Firefox Bookmarks however? I tried doing a search for favicons.sqlite but this was unsuccessful.

Asked by arneldcollins 14 hours ago

Answered by TerryN21 12 hours ago

Consistent crashes on macOS 12.0 (Monterey) Beta 4

There is a consistent and constant crash on macOS Monterey. It's always "Crashed Thread: 2 IPC I/O Parent" Crashed Thread: 2 IPC I/O Parent Exception Type… (read more)

There is a consistent and constant crash on macOS Monterey. It's always "Crashed Thread: 2 IPC I/O Parent"

Crashed Thread: 2 IPC I/O Parent

Exception Type: EXC_GUARD (SIGKILL) Exception Codes: 0x0000000000020e03, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace <0x17>, Code 0x2000010000020e03

Thread 2 Crashed:: IPC I/O Parent 0 libsystem_kernel.dylib 0x00007ff80975ebba _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x00007ff80975fc82 mach_port_deallocate + 17 2 XUL 0x00000001291c7544 0x1288b9000 + 9495876

From another crash report:

Thread 6 Crashed:: IPC I/O Parent 0 libsystem_kernel.dylib 0x00007ff80975ebba _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x00007ff80975fc82 mach_port_deallocate + 17 2 XUL 0x0000000123111544 0x122803000 + 9495876


This is happening on Firefox and Firefox Beta channels.

Asked by Leo Natan 15 hours ago

Last reply by Leo Natan 3 hours ago

Why am I being nagged about installing Firefox. I have the latest version.

Every time I open the browser, I am asked if I want to install Firefox. I already have the latest version. I answer "NO" and the same thing pops up the next time. I don't… (read more)

Every time I open the browser, I am asked if I want to install Firefox. I already have the latest version. I answer "NO" and the same thing pops up the next time. I don't answer and the same thing pops up next time. This is really annoying!

Windows 10 Home, 64 bit.

Asked by Eric 15 hours ago

Last reply by Eric 1 hour ago

  • Solved

Finding locatin of existing bookmarks

I go to show all bookmarks and search for a bookmark I know I saved before. I find it. The problem is it does not tell me what folder I saved that bookmark in. I have … (read more)

I go to show all bookmarks and search for a bookmark I know I saved before. I find it. The problem is it does not tell me what folder I saved that bookmark in. I have dozens of folders and hundreds of bookmarks. How do I tell where that particular bookmark is stored at?

Asked by Dog3456 15 hours ago

Answered by jscher2000 15 hours ago

Both Bookmarks and History disappeared from Tool/Menu Bar

Both my History and Bookmarks have disappeared. "File is being used by another..bla..bla" "Your antivirus may be interfering with your History & Bookmarks". Firefo… (read more)

Both my History and Bookmarks have disappeared. "File is being used by another..bla..bla" "Your antivirus may be interfering with your History & Bookmarks". Firefox "help" says to create another data base via my profile page. *That feature does not exists ** How a bout a quick fix link? Or do I have to dump Firefox and use another browser??

Asked by jeffpalicki544 16 hours ago

Last reply by jscher2000 16 hours ago

Speed Degradation

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using intern… (read more)

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using internet web pages. My normal speed with comcast is around 170 mbps but now getting less than 50 mbps with Firefox. Oddly, I am getting normal speed when using the Chrome browser. Comcast has run their checks and found no problems.

Asked by honorius 16 hours ago

Last reply by FredMcD 15 hours ago

  • Solved

Need to copy Firefox data from dead sysem to new one.

My motherboard died and I need to transfer all of my Firefox data to new system. Old hard drive is accessible. Especially need passwords I cannot remember! I copied login… (read more)

My motherboard died and I need to transfer all of my Firefox data to new system. Old hard drive is accessible. Especially need passwords I cannot remember! I copied logins and got those, and copied old profile data to new system,but passwords and logins do not show up. Being old and not very bright (obviously) I didn't record some passwords and don't remember them!

Asked by Pandreasen 16 hours ago

Answered by jscher2000 16 hours ago

The bookmarks menu in Firefox stopped scrolling

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere e… (read more)

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

Asked by zx9r170 17 hours ago

Last reply by cor-el 59 minutes ago

Has the top menu bar disappeared in the new version of Firefox Browser?

I have installed Firefox browser, version 88.0.1 on Windows 10. I have planned to update to 90.0.2. version, but first, I would like to know if the new version will keep … (read more)

I have installed Firefox browser, version 88.0.1 on Windows 10. I have planned to update to 90.0.2. version, but first, I would like to know if the new version will keep the top menu bar as an usual default. Thanks.

Asked by r.t@g en Ffx 17 hours ago

Last reply by jscher2000 16 hours ago

*.onion sites and links do not open

Onion links and sites do not open in firefox 78.12.0esr, 64bit for FreeBSD (compile-time settings here freshports.org/www/firefox) I tried to set variables in about:confi… (read more)

Onion links and sites do not open in firefox 78.12.0esr, 64bit for FreeBSD (compile-time settings here freshports.org/www/firefox) I tried to set variables in about:config, but it's no longer works: network.dns.blockDotOnion = false network.proxy.socks_remote_dns = true network.proxy.socks = 127.0.0.1 (tor service enabled on local machine) network.proxy.socks_port = 9050 (same port specified in torrc)

Also enabled proxy in Preferences -> Network settings -> Manual proxy configuration Note that sites on a regular network are opened through a tor proxy and determine the ip address from the tor subnet, checked on check.torproject.org, but still *.onion links do not open.

I am ready to provide any debug information you require. Thank you!

Asked by G9nyan 17 hours ago

Last reply by FredMcD 15 hours ago

Touchpad natural scroll

I can't find a way to enable natural scroll with the touchpad - down movement on the touchpad means the screen moves down - in Firefox. I've gone into about:config and se… (read more)

I can't find a way to enable natural scroll with the touchpad - down movement on the touchpad means the screen moves down - in Firefox. I've gone into about:config and set mousewheel.default.delta_multiplier_y to -100, but that only affects the mouse, not the trackpad.

Asked by r.t.smith.three 18 hours ago

We can’t connect to the server at edd.ca.gov.

With Firefox We can’t connect to the server at edd.ca.gov. but have no problem with other browsers. Access Denied You don't have permission to access "http://portal.edd.… (read more)

With Firefox We can’t connect to the server at edd.ca.gov. but have no problem with other browsers.

Access Denied You don't have permission to access "http://portal.edd.ca.gov/WebApp/Login" on this server.

Reference #18.8c102317.1627504651.12a71da7

Asked by Mike’s firefox 18 hours ago

Last reply by cor-el 7 hours ago

Unable to stream/listen online with SiriusXM

I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers … (read more)

I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers to listen to SiriusXM. I like Firefox and don't want to switch. Can anyone help?

Asked by Don5 18 hours ago

Last reply by Don5 1 hour ago

90.0.2: Did something change with handling of expired certs?

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't fi… (read more)

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't find anything under 'advanced' to accept the cert. This is with 90.0.2. Did something recently change where that's no longer allowed?

I had to resort to using a different browser so I can access the app to install a new cert.

Asked by afffan4life 18 hours ago

Last reply by cor-el 6 hours ago

AOL emails taking forever to load after logging in password

There was a previous question posted re: this same issue. I tried those suggestions and I am still having the problem. I can get to the login page, enter my password and … (read more)

There was a previous question posted re: this same issue. I tried those suggestions and I am still having the problem. I can get to the login page, enter my password and then get the connecting to the crsp.yahoo.com thing and then it takes forever to load emails. I don't have problem with Edge.

Asked by digger618 19 hours ago

  • Solved

Add-ins not visible after update to 90.0.2

After the update to version 90.0.2, my add-ins are not visible in the bookmarks toolbar. All are still enabled in the add-in page but cannot find them in the view or tool… (read more)

After the update to version 90.0.2, my add-ins are not visible in the bookmarks toolbar. All are still enabled in the add-in page but cannot find them in the view or toolbars. How do I get this working again????

Asked by rocketman71 19 hours ago

Answered by rocketman71 18 hours ago