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Picture-in-picture Pause button not working

I really love the picture-in-picture feature. It made me not use Chrome and switch to Firefox. I've been using the picture-in-picture feature a lot and noticed that the p… (read more)

I really love the picture-in-picture feature. It made me not use Chrome and switch to Firefox. I've been using the picture-in-picture feature a lot and noticed that the pause button has stopped working. It definitely used to work when I first started using this feature. When I hover my mouse over it, it turns into a hand with a pointed finger, but clicking does nothing. The other two buttons, the X button and the "return" button work just fine.

Please help.

Thanks, Alice

Asked by alice.huixi.wang 1 year ago

Last reply by alice.huixi.wang 1 year ago

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Problems with videos

2 related problems. 1) Lately having difficulty playing vids on Twitter. Sometimes fine, other times they start, then reboot, repeatedly and won't play. 2) I used to see … (read more)

2 related problems. 1) Lately having difficulty playing vids on Twitter. Sometimes fine, other times they start, then reboot, repeatedly and won't play.

2) I used to see prompts on explore.org for 'pop cam', to create a new window of just the live-cam. This prompt no longer appears in FF. When I open the site in Vivaldi, it appears, as you can see in the screenshot I've attached. Eg., https://explore.org/livecams/africam/olifants-river

I have read through a number of FF articles, tried changing audio/visual permissions, cleared cache. No difference. I have way too many tabs open, though not loaded. I sincerely hope this isn't creating the problem, as my brain is very slow, it takes me a long time to complete things I've been researching. And until very recently, there were still many tabs, without my current problems.

Thanks for your help.

Asked by maveet 1 year ago

Answered by Andrew 1 year ago

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Cannot download/save documents and videos for the past week or two

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, … (read more)

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, but during that same time period I have no longer been able to download/save documents (e.g., PDFs) and videos (MP4s) from websites. All I get is a blue bar (with an exit button) that says "Opening <filename>.<ext>". See attached image. Since nothing happens, I have to click the exit button. Much of my effort at the computer has come to a standstill because I can no longer download items from websites. There is no option in the "Help" dropdown to reload and reinstall the current version, so I'm stuck.

By the way, are PNG images required or merely preferred for attachments?

Asked by harveyh 1 year ago

Answered by harveyh 1 year ago

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Unwanted new behaviors in Bookmarks and Tools and especially in "new windows"

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, … (read more)

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, but during that same time period I have had intolerable problems with new windows as well as unwelcome new behaviors with "not-new" windows passed from the previous version to the current version. All of the issues (at least those I've discovered so far) are noted on the attached image, so there's little point in repeating them here. The greatest problems are with new windows: issues A and B make new windows almost useless (without a lot of extra effort to work around the issues), and the fact that I can no longer add more tabs to a new window is simply intolerable. (If I attempt adding a tab, it somehow "locks" the window, and it cannot be exited or deleted without taking down Firefox.) The second problem is that at least some menu items in the "original" window(s) from the previous version no longer work correctly, if at all. The latter "if at all" (Tools|Page Info) is something I heavily depend upon because other browsers don't have such a tool. (I have not tried all of the other Tools to see if they misbehave, too.) To me, it's all part of what makes "full-featured Firefox" better than "crippled Chrome" (which touts speed but deliberately, for the sake of that speed, has restricted its features compared to Firefox). Unfortunately, there is no option in the "Help" dropdown to try reloading and reinstalling the current version (to see if that will fix the problems), so I'm stuck.

Asked by harveyh 1 year ago

Answered by harveyh 1 year ago

  • Archived

I can't access Wikipedia since the last automatic update of Firefox Browser

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an … (read more)

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

Asked by Philippe Gindre 1 year ago

Last reply by Philippe Gindre 1 year ago

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i cannot open my emails since i installed firefox properly and have to use chrome to open them properly

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats … (read more)

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats any help many thanks

Asked by bwint52 1 year ago

Last reply by jscher2000 1 year ago

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Netflix

When I go to Netflix my computer freezes completely almost immediately, I cant do anything but shut down and restart. This does not happen when I open Netflix in Microso… (read more)

When I go to Netflix my computer freezes completely almost immediately, I cant do anything but shut down and restart. This does not happen when I open Netflix in Microsoft Edge.

Asked by victoraugust 1 year ago

Answered by Andrew 1 year ago

  • Solved
  • Archived

Lost all my Bookmarks

Desperately needed help please. Just upgraded to latest version of Firefox v 78.0.2 (64 bit) and I've lost all my Bookmarks! All I can find in Bookmarks are the pages I … (read more)

Desperately needed help please.

Just upgraded to latest version of Firefox v 78.0.2 (64 bit) and I've lost all my Bookmarks!

All I can find in Bookmarks are the pages I seem to have looked at in this version of Firefox and nothing else. Work my way through various suggestions in the Help section but I still can't find my Bookmarks, I hate to say this but it looks like I've overwritten th bookmarksfile and somehow deleted everything, but I know I didn't consciously do this.

I'd be eternally grateful if anybody could help me with this problem please.

(Troubleshooting information doesn't seem to have worked.)

Thanks in advance.

Gary

Asked by Respectablegary 1 year ago

Answered by FredMcD 1 year ago

  • Archived

LogMeIn call for file using javascript does not work

We use LogMeIn Pro for remote access to our office computers. When one selects Remote Control, LMI uses javascript to call the LogMeIn client. Except in Firefox. It works… (read more)

We use LogMeIn Pro for remote access to our office computers. When one selects Remote Control, LMI uses javascript to call the LogMeIn client. Except in Firefox. It works perfectly well in Chrome, IE 11, and Edge. It USED to work in Firefox. What gives? What next? Javascript is enabled.

Asked by RealGomer 1 year ago

Last reply by RealGomer 1 year ago

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Right click to select language not working

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That s… (read more)

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That seems no longer to be working in Firefox 78.0.2 (64-bit). How can I get this feature to work again?

Asked by ngombay 1 year ago

Answered by cor-el 1 year ago

  • Archived

update problem

A few days ago I received the notification to upgrade to ver. 78.0.2 (32bit) FFox for windows desktop. I allowed it to perform the update and the log out and restart… (read more)

A few days ago I received the notification to upgrade to ver. 78.0.2 (32bit) FFox for windows desktop. I allowed it to perform the update and the log out and restart of the browser. When the browser finished loading, I found that I had lost everything. All my bookmarks, all my saved logins, all my saved passwords everything. Is there any possibility of getting them back from a hidden file or directory, or something??????

Asked by Scott_the_Scot 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

search

Firefox browser 78.0.2 is inconsistent when initiating a search. Whether I 1) copy and paste or 2) type the search request into the address bar (or search bar to the righ… (read more)

Firefox browser 78.0.2 is inconsistent when initiating a search.

Whether I 1) copy and paste or 2) type the search request into the address bar (or search bar to the right of the address bar), this version/program inconsistently but persistently ignores the request, providing a blank page instead.

This continues even after clearing the cache and history.

This has been so frustrating that I am considering Google after the past 7 years with Firefox.

Asked by roora 1 year ago

Last reply by jscher2000 1 year ago

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It just crashes the browser and resets the tabs!

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an err… (read more)

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an error to the Fire Fox developers, but nothing helped.

Asked by darkness 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Backup Bookmarks

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possib… (read more)

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possible to process the backup.

Asked by lapy14 1 year ago

Answered by jscher2000 1 year ago

  • Archived

Google Drive - "Page isn't redirecting properly"

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and mana… (read more)

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and manage exceptions doesn't work and also clearing caches and other cookies fails as well. The only way that works is by getting a shareable link and pasting it into an incognito tab and dragging the image onto the desktop. This doesn't work with other file types, only images.

Asked by ashshinsdale 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox can't change programme info on BBC sounds "my sounds"

Hello There is a facility on the new (about 2 years old) BBC sounds "my sounds" app that Firefox is unable to use. The facility is known either as "remember where you are… (read more)

Hello

There is a facility on the new (about 2 years old) BBC sounds "my sounds" app that Firefox is unable to use. The facility is known either as "remember where you are on a programme" or "pick up where you left off on a programme" I am using a Linux PC and a Windows desktop with the same problem on both.

I have checked with the BBC and confirmed that I have the correct settings and cookies enabled, which I am able to change through Firefox, but Firefox can't store how many minutes in I am on a programme, although it can access the same information when that is stored by Internet Explorer. In other words if I listen for 10 minutes to a particular programme on Internet Explorer, then stop and find it on Firefox, Firefox always goes back to that 10 minute spot, no matter how much further I listen. I am in contact with the BBC about this too.

Asked by benaround3 1 year ago

Answered by child_duckling 1 year ago

  • Solved
  • Archived

Firefox not showing images on some sites

I suddenly have a problem with Firefox NOT showing certain images (linked ones I think) on various websites. It's not across the board, just about a dozen or so websites.… (read more)

I suddenly have a problem with Firefox NOT showing certain images (linked ones I think) on various websites. It's not across the board, just about a dozen or so websites.

I briefly got some kind of Webp message that quickly blinked off before I could see what it said. I'm including two screenshots to show the problem I'm having.

Asked by Black Knyght 1 year ago

Answered by Black Knyght 1 year ago

  • Archived

Firefox Deleting Bookmarks

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my… (read more)

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my home network NAS services. A single folder containing 5 bookmarks. Even when the laptop is off the folder on my desktop disappears, starting the laptop without networking (no way to sync) the folder will also be missing. Is there an audit trail of what is removing or modifying bookmarks? These are the only 2 devices using Sync. This same folder existed normally on both computers prior to enabling sync. I recreate it and it disappears within a day.

Asked by Grimor 1 year ago

Last reply by FredMcD 1 year ago