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Numbers and characters in strange font

On some websites like Wikipedia and Nitter, the numbers and certain characters (like "quote marks") don't match the other characters. They are in a serif font and so much… (read more)

On some websites like Wikipedia and Nitter, the numbers and certain characters (like "quote marks") don't match the other characters. They are in a serif font and so much smaller that they are practically unreadable. I've selected "Allow pages to choose their own fonts" in settings and restarted FF but nothing has changed. This problem does not exist in other profiles but I don't want to have to switch profiles. How can I fix this? Screenshots attached.

Asked by baladonchik 2 months ago

Last reply by baladonchik 2 months ago

Firefox Asked to be Refreshed--now it won't work and my bookmarks are all gone :(

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it mi… (read more)

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

Asked by woj.johnny 2 months ago

Last reply by cor-el 2 months ago

Firefox browser is suddenly very slow to load sites and pages.

I have tried so many "solutions" offered by the community, etc., but not one of them works. I have used Firefox for years and loved it, now I am beside myself trying to … (read more)

I have tried so many "solutions" offered by the community, etc., but not one of them works. I have used Firefox for years and loved it, now I am beside myself trying to access internet websites at a snail's pace. Please help me with a definitive solution. Thank you.

Asked by DOB 2 months ago

Last reply by DOB 2 months ago

Problem with NY Times loading

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started … (read more)

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

Asked by msljy 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Duckduckgo has apparently hijacked firefox browser

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of tim… (read more)

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David

Asked by maddogmog 2 months ago

Answered by Dropa 2 months ago

Firefox 102.0.1 update for macOS just killed pinch to zoom.

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place. … (read more)

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place.

Asked by gbs 2 months ago

Last reply by gbs 2 months ago

Google accounts sporadic and disconnecting only on Firefox/Windows

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this er… (read more)

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this error. I have also done a complete reinstall of the Firefox browser

I don't have any issue logging into any of the Google applications (gmail, youtube, drive, etc) on Chrome or Edge on my Windows machine, and I don't have any issues on my Mac running firefox, this issue seems to be specific to my Windows 10 OS on firefox.

It also occasionally works, so it's really confusing trying to debug what's going on (it works randomly if I refresh enough.

I'm not sure if it's related, but Youtube occasionally has issues connecting as well with the following issue. Any help would be greatly appreciated, I would really prefer this to work properly, otherwise I might end up having to switch browsers since it greatly effects a lot of things.

Asked by kevinyao93 2 months ago

Last reply by Dropa 2 months ago

  • Solved

Need help restoring the open tabs that are saved in Computer1, to Computer2, but Computer1 does not work

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2. To help you understand my story......Computer1 is main machine… (read more)

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2.

To help you understand my story......Computer1 is main machine, and I had over 100 tabs opened in there. I would like to transfer ALL of the open tabs to Computer2, before re-partitioning the C Drive in Computer1.

The problem is, my Computer1's Windows 10 is giving me problems at the moment, so I can not get into the computer by logging in. No recovery or diagnosis method will do the trick, so I will have to reinstall a fresh copy of Windows into Computer1. Besides, the computer was troubling me for having only ~50 MB available space in the C Drive (I have multiple partitions in my hard drive).

For now, I have removed the hard drive from Computer1, attached it in Computer2, and have access to the data in the various Computer1's drives.

I read many articles here in the Support Mozilla help site to restore the 100+ open tabs from Computer1, into Computer 2, but it is not working for me. I even tried copying the entire "sessionstore-backups" folder from Computer1's location, and replacing the same folder in Computer2's location.

Maybe I have to do more than just copying the "sessionstore-backups" folder, like do something additional through FireFox options??

Any help would be appreciated.

And here is the location of the "sessionstore-backups" folder in both computers:


Computer1 K:\Users\Team Umizoomi\AppData\Roaming\Mozilla\Firefox\Profiles\jrvowkxo.default\sessionstore-backups

Computer2 C:\Users\einstein jr\AppData\Roaming\Mozilla\Firefox\Profiles\x9z76c15.default-release-1\sessionstore-backups

Asked by lucky11 2 months ago

Answered by cor-el 2 months ago

Can not log on to my Bank sign in page

Details: Unable to log into client's bank using Firefox Client Steps: Go to Chase.com and sign in on bank's home page Unable to sign in because the [Sign-in] butto… (read more)

Details:

  • Unable to log into client's bank using Firefox
  • Client Steps:
  1. Go to Chase.com and sign in on bank's home page
  2. Unable to sign in because the [Sign-in] button was grayed out!
  3. Contacted Chase Bank Technical Support - they said it was Mozilla / Firefox's browser
  4. They recommend I switch and use a different web browser.
  5. [Note] I don't want to change browsers - I've been a loyal Firefox client for years!!!
  6. It use to work fine! Why is it not working now?
  7. Contact Mozilla's Technical Support - for answers
  • I am including a screen shot to help you. [Note] Although, I'm technically capable, I do not know all things IT or computers. Sometimes one needs to ask for help.
  • Does Firefox not have a direct telephone number for Technical support? Sometimes it's much easier to talk to someone for help than doing all this texting / writing. I feel like major corporations (like Google) are unreachable, if you need to talk to a human being.
  • [Problem] can't log on to Bank web-page with Firefox
  • My Email: Rehm_Services@Roadrunner.com

Thank you Chris-R

Asked by Chris-R 2 months ago

How can we turn off the subtitle in the PiP mode/frame but still have the subtitle in the original tab?

While there are a lot of benefits of having the subtitles in the PiP mode/windows, it also brings a lot of issues too since it block the contents of the video. ( Yes. we … (read more)

While there are a lot of benefits of having the subtitles in the PiP mode/windows, it also brings a lot of issues too since it block the contents of the video. ( Yes. we can turn off the subtitle as needed). Wonder Firefox offer a solution where the subtitle is played in the original tab and the pop-out pip window can choose to show subtitle or not ? Thank you.

Asked by dimof18187 2 months ago

Last reply by varun24kaushal 2 months ago

change default background color for pdf viewer

Hello, I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background … (read more)

Hello,

I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background in firefox's built-in pdf viewer when viewing pdfs that really have a white background (for example if you download it and check it with Adobe reader, or any reader other than the viewer built-in the browser).

Now the background color is gray, and it's not convenient for me at all. I could not find the magic setting that allow to changing this behaviour... I do not use themes, so I do not mind changing something there if needed.

Could any guru help here please ? That would be much appreciated.

Asked by gonzalez1814 2 months ago

Last reply by cor-el 1 month ago

  • Solved

stop search suggestions

I reinstalled Firefox and made sure that I had unticked the data and history boxes, and declined the search suggestions. Nevertheless, the first attempt at entering a sea… (read more)

I reinstalled Firefox and made sure that I had unticked the data and history boxes, and declined the search suggestions. Nevertheless, the first attempt at entering a search immediately called up millions of the things. At Chrome, I have learned a sequence of eight clicks, whereby I can, for just that one search, avoid those hideous suggestions. If I could have a no-click option at Firefox, I would stay here. Otherwise, can you tell me how to uninst... no, I can first have another look in Windows settings. Looked through the C drive, but I recall now there is an "uninstall programs" facility in Windows. So, if you are able to tell me how to switch off the suggestions, I will stay at Fireofox. If not, I won't. I can remember a Google (or Chrome) person talking on TV, about 15 yrs ago, about this new thing they had (search suggestions) that everyone would love. Four or five seconds into his talk, I knew that I hated it, and have never moved a millimeter away from that position.

Asked by mishasibiryak 2 months ago

Answered by mishasibiryak 2 months ago

search box on home page

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box … (read more)

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box it transfers to the tool bar. my home page search box has no arrow or spy glass at the end of it how do i get it to work again

Asked by angelvs2 2 months ago

Last reply by Terry 2 months ago

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging?

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging? Windows 10, the reply from Yahoo, switch browser. Be… (read more)

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging? Windows 10, the reply from Yahoo, switch browser. Been using FF for years and really dont want to learn a new system!

Asked by changeittillitbreaks 2 months ago

Last reply by p18010231 2 months ago

installer files don't start when downloaded in firefox

hi, have downloaded installer file several times with Firefox and i end up always needing to download from another browser to get it to work. The installer this specific … (read more)

hi, have downloaded installer file several times with Firefox and i end up always needing to download from another browser to get it to work. The installer this specific time is xampp for windows. The download works well, the file goes to the right folder, but when i click on the installer, it leads to a new browser window (see pic1) and no matter what option i choose it never performs the installation. in the pic 2, u can see the applications options. I am really trying to give a shot at firefox but i always end up having to use another browser :-/. Thanks a lot for any help

Asked by netocarraro 2 months ago

Last reply by Dropa 2 months ago

Issue when downloading files with several "." in name

When I download a file with several "." in name on the save box uses one of the words as extension instead of the real file extension. Example: When downloading the file … (read more)

When I download a file with several "." in name on the save box uses one of the words as extension instead of the real file extension.

Example:

When downloading the file "The.Talk.S12E187.720p.WEB.h264-DiRT.torrent" on the save box appears "The.Talk.S12E187.720p.WEB" with the extension "h264-DiRT" (Pic 1) I have to manualy change the extension type and name (Pic 2)

Tested in other broswers and work correctely.

Can you help ?

Asked by carlos86 2 months ago

Last reply by ling xiao 2 months ago