Firefox Community Forum

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices.

How do I fix this issue?

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Hi,

I recently had to reinstall Firefox. I made sure that settings etc were backed up in my Mozilla account, but I didn't realise that my custom search engines had not been backed up. I have about 20 of these custom search engines for work, so it was a pain to re-apply all of these. It's done now, but I'd like to know if there is a way to back these up for a quick restore on a reinstall?

There is no 'Search Engines' option in my Sync settings.

Thanks

My understanding for profile feature was that bookmarks, user preferences were seperated. However my Pinned websites on my work profile in my work computer is synced to my personal profile at personal computer.

Is there a way to avoid this or is this unavoidable when using the sync function.

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

I need help transferring my bookmarks to a new Mac computer I created a Mozilla account, that was verified, but on the new computer I cant find anywhere to enable "sync now" Can you help me transfer these bookmarks?

I've got Firefox on three devices and I'm looking to get a little more fine grained control between the synced data.

Ideally I want to sync passwords between all three but only sync bookmarks between two of them. This doesn't seem to be possible with the current options. Is there an alternative short of manually exporting and importing on the devices I want to keep in step?

How do I sign out of FF on my Iphone? When I attempt to log out of either the computer or the phone it stops sync. I want to be able to use firefox on the phone without having the computer on???!!!

Hi, I'd like to know how to transfer all my Zen info (including passwords, workspace, history, tabs,... everything), from a previous version or from a mac to another?

Thanks. Joel

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, allows me to choose 'ready to scan' and presumably successfully scans the QR code displayed on the laptop (the laptop prompts me to approve the new device). Then the laptop indicates I need to wait to approve it on my phone, and the whole process stalls. The phone continues to display the mostly blank white screen with only the "moz://a" at the top and the spinning blue circle in the center. Eventually the whole thing seems to time out and I receive an error message on the laptop saying "websocket unexpectedly closed" and "device pairing failed".

My two hypotheses are that either still having my old phone (which is being retired to at-home use only, and I'd rather not de-sync) still synced is somehow interfering (seems unlikely), or that something about the new phone's software is interfering in the sync (seems unlikely and way out of my league in terms of troubleshooting around).

Help please?

I want move tabs and bookmarks from an older Mac to and newer Mac. Sync seems to only allow an iOS destination. Is there a way to use it between Firefox on two laptops?

/edit: moved thread from Firefox for iOS to Firefox section as you have macOS.

Dear Support,

I have two laptops - both identical accounts signed in and would like to sync them so that when I open Firefox on laptop 2 it will show me Firefox on laptop 1. and if laptop 2 was last used, then when open laptop 1, it shows me Firefox on laptop 2.

currently it is separate and unique instances.

how do i automate the sync?

thanks, Nicholas

Trying to get same layout on new computer through syncing. I seem to be able to find my old bookmarks, but not with a simple click as before. Cant even find how to set homwpage on new computer