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  • Solved

All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Asked by Greg Stanford 6 days ago

Answered by Greg Stanford 4 hours ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 4 weeks ago

Last reply by krupkaa2 4 weeks ago

addons stopped and can not install any "corrupt"!

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few… (read more)

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few suggestions I found online like refreshing, clearing cash, restarting, but nothing worked.

I have a vwersion 88 (and some change) running on a windows 7 computer.

Any wisdom is highly appreciated.

If I won't be able to fix this, I'll just move on to a different browser after using it everywhere for so many years and it will be sad

Asked by imad.shabeeb 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Primary Password

I use Primary Passwords on important sites. Since v136 installed this morning, no matter what site I OPEN Firefox to, even search sites, the Primary Password is requested… (read more)

I use Primary Passwords on important sites. Since v136 installed this morning, no matter what site I OPEN Firefox to, even search sites, the Primary Password is requested. If Firefox is already opened, if I open the "unimportant" site, no password is requested.

Asked by racorbin2010 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

136.0.1 Checking for Updates continuously fail

Windows 11 23H2 FireFox 136.0.1 When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates" I… (read more)

Windows 11 23H2 FireFox 136.0.1

When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates"

I've completely reinstalled Firefox and this continues to happen

I do not have NordVPN or any other VPN installed

The behaviour is the same in troubleshoot mode

Asked by Corgiwealth 5 days ago

Answered by Corgiwealth 5 days ago

MetaMask Blocks DuckDuckGo Search Results in Firefox

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load prope… (read more)

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load properly, but when it's enabled, they do not appear. This problem does not occur in other browsers like Brave.

I have tried:

   Disabling and re-enabling MetaMask.
   Adjusting Firefox's privacy settings.
   Running Firefox in Safe Mode (which fixes the issue but disables all extensions).

Is there a known compatibility issue between MetaMask and DuckDuckGo on Firefox? Any suggestions on how to fix this without having to disable MetaMask?

Thanks in advance for any help!

Asked by Clemente Acosta 2 days ago

Last reply by markwarner22 2 days ago

Some of my extensions were automatically uninstalled and re-installing them isn't propagating to other devices

The other day, several of my extensions were automatically uninstalled from a bunch of my devices. After going through and reinstalling most of them, the reinstalled ext… (read more)

The other day, several of my extensions were automatically uninstalled from a bunch of my devices. After going through and reinstalling most of them, the reinstalled extensions don't seem to be propagating to other devices via sync. Newly installed extensions that I didn't have installed before seem to propagate fine. Is there some way I can fix the extension data on my account so that they start syncing properly again?

Asked by pokemaniac 1 week ago

Last reply by pokemaniac 1 week ago

Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthe… (read more)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Asked by bramebus 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Google passkeys stopped working on mac

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until t… (read more)

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Asked by Victor Miller 1 week ago

Last reply by Jock 4 days ago

  • Solved

all add-ons disabled

Hi, suddenly, all of add-ons have been disabled. It is say that is an security problems,..., but all of them?? suddenly?? can you please provide some support/help? I… (read more)

Hi,

suddenly, all of add-ons have been disabled.

It is say that is an security problems,..., but all of them?? suddenly??

can you please provide some support/help?

I attach screenshoot with release and evidences disabled.

Tks

Asked by lorenzo.caballero.moreno 4 days ago

Answered by lorenzo.caballero.moreno 4 days ago

White page in Firefox when searching with Duckduckgo

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling a… (read more)

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling addons like Ubo, malwarebytes and had no luck. I've changed my firefox settings hoping that would fix it but it hasn't. It's like the page doesn't fully load.

Asked by BobbyTheBuildery 2 months ago

Last reply by BobbyTheBuildery 1 month ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

youtube ads

I paid for the adblock premium and now youtube is not even skipping the ads, they just play and firefox doesnt seem to be blocking anything. it was actually better before… (read more)

I paid for the adblock premium and now youtube is not even skipping the ads, they just play and firefox doesnt seem to be blocking anything. it was actually better before i paid anything, this feels very scammy. wth is happening?

Asked by acyfan1999 3 months ago

Last reply by markwarner22 3 months ago

Bookmarks

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this me… (read more)

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Asked by jimkimbroughjr 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not loa… (read more)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Asked by s4b3r6 3 months ago

Answered by s4b3r6 3 months ago

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 2 months ago

Last reply by markwarner22 2 months ago