Firefox Community Forum

Dear Firefox Support Team,

My Mozilla Account was Accidentally Deleted Today and I'm Looking to Recover my Data (History / Passwords / etc.). Is There any Way to Do so?

Thanks in Advance

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

In `about:config` I set `mousewheel.with_control.action: 3` quite a while ago, and today, after an update it stopped working. Current version: `146.0.1 (aarch64)`. Any idea why?

I created multiple profiles with the new [management] feature. Amazing, I've been waiting for it for years!

If I open all my profiles I can distinguish them since they all have a different icon. I can also pin all the profiles (Keep in Dock) to the MacOS dock.

When I quit all Firefox instances, I would like to be able to immediately jump back to the desired profile.

Instead I get multiple Firefox icons (without the icon profile, that disappear after I quit Firefox). I find this inconvenient.

Particularly on US news sites, inline / spot videos still auto-play despite the FF preference set to block audio and video. Mercifully, audio isn't playing. This seems to be a fairly recent problem since the last couple / few updates; not really certain.

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to be causing this.

I hope someone can help me. It's really annoying having to log in to all the websites every day.

so i was using my pc (and firefox) normally, when i then turned off the machine as usual.

when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.

of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)

hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up

thanks in advance, GR

Firefox Sidebar view only shows a 'Search' window and no Bookmarks or History lists

I have never had this problem before.
I can still view Bookmarks or History but only if I select it.

When trying to "Save" after pro-cococut finishes downloading a file that is larger than 1 Gig and I can't find out what to do in order to have it save large files.

En cliquant sur le nom d'un forum habituel, le cadre, en PJ, s'affiche. Quelle manipulation faire pour établir la connexion avec ce forum ?

Sur un autre forum, je n'ai pas ce cadre mais la connexion ne se fait pas.

Suite à mise à jour ?

Добрый день. У меня автоматически включаются субтитры при просмотре видео на ютуб и это очень раздражает. Я пытался выключить их через настройки аккаунта но это не помогло