Firefox Support Forum

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Hello How to remove extension symbol from toolbar? ^(see image): https://i.imgur.com/2bh8se5.png Any idea? Thanks

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

keywords: firefox (111.0 (64-bit)) issue/ bookmarking/ ubuntu. hi, before this version, when i drag a link from the tab link bar, to a bookmark folder, it names the link properly using information from the site (link). eg. a youtube page link https://www.youtube.com/watch?v=2v-gvRxmINg before, when dragged to bookmark, it is named as the video name: 8 Reasons to QUIT CHROME and USE BRAVE Instead! . this helpful to know what the bookmark.

but now, the name is simply the link, ie, https://www.youtube.com/watch?v=2v-gvRxmINg. this is a terrible name.

not sure whether this is the right place for this. this is either a bug or a "new" feature that i have to configure manually the behavior of bookmarking.

this is the info of firefox: -- see attached file. 111.0 (64-bit)

os: ubuntu $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.2 LTS Release: 22.04 Codename: jammy

thanks

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrating to Chrome until Firefox is able to see Roboform.

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser.

However, due to certain reasons, I had to reinstall my operating system again today. I downloaded Firefox once again, but unfortunately, I couldn't remember my password, so I had to reset it. After resetting the password, I initiated the sync process to recover my bookmarks. Unfortunately, I was unable to retrieve my bookmarks even though they were synced previously.

I am writing to ask about my options to recover my bookmarks. These bookmarks hold years of important information, and I cannot possibly find everything again manually. However, I have deleted everything from my old system, so I am not sure what options are available to retrieve my bookmarks.

Please help me to get them back somehow.... I read other posts saying that syncing is not a safe way for backup but I am lost here. My only option is to recover somehow from your servers but how would I do that??

If I go to "Import and Backup" I only have one option of restoration but it's not my old one, it's just the one created today.

Please try and help me to recover them.

Thank you,