Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (read more)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 1 day ago

Last reply by EdingtonJD 37 minutes ago

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 2 days ago

Last reply by emanuel.kocher 17 hours ago

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 3 days ago

Last reply by info7653 2 days ago

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it… (read more)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Asked by Logan 5 days ago

Last reply by Logan 4 days ago

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 1 week ago

Last reply by Terry 2 days ago

How to remove the add button from address bar?

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it … (read more)

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it just says uploading and not uploading anything from all my devices.

Asked by Amay 41 minutes ago

Cannot log into Twitter

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Asked by Amay 52 minutes ago

Want to bring forward my windows 8.1 old firefox profile to windows 10

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted … (read more)

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

Asked by literski 1 hour ago

Hi! Is it possible to make it so that "Logins & Passwords" are by default sorted by last modification, rather than alphabetical order or security notification? Thanks

I resort to "Logins & Passwords" fairly often and would like my old default setting back: before one of the recent updates, I used to simply find my choice, that is "… (read more)

I resort to "Logins & Passwords" fairly often and would like my old default setting back: before one of the recent updates, I used to simply find my choice, that is "sort by last modification", coherently conserved upon each launch.

Asked by Jacopissimo 1 hour ago

Too many updates

Your updates should be consolidated every 2 or 3 months, and not ask us for updates every few days or weeks. It might seem important to you, but it's super annoying, espe… (read more)

Your updates should be consolidated every 2 or 3 months, and not ask us for updates every few days or weeks. It might seem important to you, but it's super annoying, especially when your automatic updates don't work well anymore. I keep getting a "updates are available" pop-up at the menu bar, and then clicking on it brings me to the download page. I have to download and install every time you bring in a minor update! Also, the school I work in works behind a firewall. Your descriptions and updates always fail their safety precautions, and I have to get the administrator to unlock every time for minor updates! Please organize your updates a little more better.

Asked by JCSnapshots 1 hour ago

desktop shortcuts

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or … (read more)

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or folders. It installs an empty file folder.

Asked by jaycompton47 2 hours ago

New update to 102, then another to 102.1...very unstable

Other than what i described above, i have submitted questions, and now FF is blinking ! This is a very unstable release!. Mozilla needs to retract this crap and work on a… (read more)

Other than what i described above, i have submitted questions, and now FF is blinking ! This is a very unstable release!. Mozilla needs to retract this crap and work on a real browser update. I was prompted to update to 102, then after experiencing tons of problems, another update, to 102.1, which achieved....nothing at all.

What is going on with mozilla? this is crazy!

Asked by jazluvr90 3 hours ago

Recent Firefox update

This last update for Firefox was a bust! It has totally rerouted where my downloads go, changed all my settings! How do I go back to the prior version of Firefox? This … (read more)

This last update for Firefox was a bust! It has totally rerouted where my downloads go, changed all my settings! How do I go back to the prior version of Firefox? This has really affected my productivity. I need someone from support to answer this question, and I see I'm not the only one with issues.

Asked by everready2go 4 hours ago

Can I restore previously opened windows after they have vanished from the list of prev windows?

Hi there, I have a problem. I had two windows with aprox 30 really important tabs each open at all times. Somehow firefox closed those two windows when I opened a third w… (read more)

Hi there,

I have a problem. I had two windows with aprox 30 really important tabs each open at all times. Somehow firefox closed those two windows when I opened a third window (I don't know why and it doesn't matter tbh) and I didn't notice. I opened other temp windows and because of that the previous two with the important tabs were deleted from the chronic.

Is there any way at all to restore those two?

In my sessionstore-backups directory there are six files. previous.jsonlz4, recovery.baklz4 and recovery.jsonlz4. The other two are upgrade.jsonlz4 with a date at the end. The last one is from 20220630. Could this possibly be some older backup from my chronic with my old two windows? If so, is there a way to restore those? Just renaming them didn't seem to work...

I'd be glad for any help anybody could give me. :)

Asked by PsychoWedge 4 hours ago

Auto reset sound volume output level

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do any… (read more)

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

Asked by NN 4 hours ago