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Saved Passwords and bookmarks

where are my saved passwords and bookmarks? I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there any… (read more)

where are my saved passwords and bookmarks?

I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anymore.

Any idea on how to get these back?

Asked by pedro14 1 month ago

Last reply by pedro14 1 month ago

  • Archived

Wrong password

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wonderin… (read more)

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

Asked by jellis4 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 1 year ago

Last reply by linda132 1 year ago

  • Archived

I cannot any of my email to work either send or get

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help Deanna Spencer … (read more)

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help

Deanna Spencer Dream Host cannot to get the mail to go through either

Asked by deanna 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox ESR does not run on 10.11.6

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR s… (read more)

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR should work on a Mac with 10.11.6, but my computer says that Firefox ESR is not able to run on my Mac with 10.11.6. Any suggestions for how I can get Firefox to run on this older computer?

Asked by JWS23 1 year ago

Last reply by JWS23 1 year ago

  • Archived

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 1 year ago

Last reply by zeroknight 1 year ago

Display of web page of Linkedin is probelematic

Hello, Since september, 1st, i have a display problem while opening the linkedin tabs. I tried several things to repare it, but nothing is working. I do not know why i h… (read more)

Hello, Since september, 1st, i have a display problem while opening the linkedin tabs. I tried several things to repare it, but nothing is working. I do not know why i have this problem and how to solve it.

Asked by thierry.falco 2 months ago

  • Archived

Lost icon in toolbar to go direct to downloaded pdf file in Finder [MAC]

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click … (read more)

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click on that icon & it took me straight to the downloaded pdf file in Finder. It was very convenient. It avoided having to go to Finder & find the recently downloaded pdf file myself so I could open it and read it. I don't know if it was an add-on or some other type of link: I just had the icon in the toolbar. Does anyone know what it was & where [or how] I can get it again?

Asked by carol_m 1 year ago

Last reply by carol_m 1 year ago

  • Archived

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (read more)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 1 year ago

Last reply by SennaSempre 1 year ago

  • Solved
  • Archived

What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (read more)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 1 year ago

Answered by TyDraniu 1 year ago

Present version of Firefox does not support my computer. Please help...

Present version of Firefox does not support my computer. Please help... I want to access Chase Bank R. Schnepf [edited email from public community support forum] … (read more)

Present version of Firefox does not support my computer. Please help... I want to access Chase Bank R. Schnepf [edited email from public community support forum]

Asked by Richard Schnepf 2 weeks ago

Last reply by James 2 weeks ago