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BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I ha… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 1 year ago

Answered by james_UK47 1 year ago

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manually arranging extensions on the toolbar

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for examp… (read more)

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for example, Grammarly and Evernote are both green and I sometimes click on one when I want the other. I would also like to have the one I use most at the far right of the toolbar.

Asked by k8neville 1 year ago

Answered by mwwagoner 1 year ago

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Bookmark Font Size

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font… (read more)

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font size in settings but that did not affect the bookmarks sidebar; only the primary web pages. I tried an add-on but could not get it to work. I did a few online searches and it appears to be a common issue but I could not find a solution so I thought I'd ask a question. Thanks for any advice that you can provide.

Asked by Dgriesbach 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Pinned tabs

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently.… (read more)

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Asked by tom.wiersma 1 year ago

Answered by cor-el 1 year ago

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Twitter not loading in Firefox 89.0.1: failedScript=polyfills

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turne… (read more)

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turned off for Twitter, so I'm not sure how that could be the issue. I'm not having the same issue in Safari. Thanks for any help!

Asked by NoBird 1 year ago

Answered by cor-el 1 year ago

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How to open local HTML files in a new tab instead of a new window?

Firefox version: 95.0.2 (64-bit) OS: macOS 10.15.7 Any way to force all HTML files to open in a new tab rather than a new window? This really could be annoying when yo… (read more)

Firefox version: 95.0.2 (64-bit) OS: macOS 10.15.7

Any way to force all HTML files to open in a new tab rather than a new window? This really could be annoying when you are working on several local HTML files at once :(

Asked by GeneratedByAUsernameGenerator 1 year ago

Answered by cor-el 1 year ago

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Close Tab button on left

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part… (read more)

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

Asked by Kit Marsden 1 year ago

Answered by cor-el 1 year ago

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Remove Youtube, Facebook, Reddit, Wikipedia, and Twitter from URL bar?

When I first go to the URL bar to either search or enter a URL I see a drop down of sites. These are not the search engines. See the image attached. How do I remove these… (read more)

When I first go to the URL bar to either search or enter a URL I see a drop down of sites. These are not the search engines. See the image attached. How do I remove these?

Asked by chupon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Disable tab refresh when switching - no solution

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), b… (read more)

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), but on the macbook pro 2019 i cannot get it to stop. Any help would be great as I need to switch between tabs during meetings and dont want them to keep relaoding

Asked by dubado 1 year ago

Answered by cor-el 1 year ago

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Firefox on Mac M1 now using ungodly amount of RAM

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding… (read more)

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing & reopening all tabs) every hour or so of usage.

This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence.

Asked by Garrett 1 year ago

Answered by JustinRez 1 year ago

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How do I change a website Favicon?

Hi, I have seen instructions on the Google search on how to do this but the instructions don't line up with the current version of Firefox. YouTube videos are all about u… (read more)

Hi, I have seen instructions on the Google search on how to do this but the instructions don't line up with the current version of Firefox. YouTube videos are all about using code which is beyond me. There must be a piece of software (app) or some other simple way to do this. Has anyone found a way yet?

Thanks, Pete

Asked by peted11 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox using too much memory

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions… (read more)

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Asked by abmail100 1 year ago

Answered by TyDraniu 1 year ago

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Sharing a link via airdrop

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared… (read more)

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared and, although I read here that I could do that by right clicking the page, the option for SHARE does not appear. Can you please explain how to do this now? (I use a Mac).

Asked by findmariag 1 year ago

Answered by TyDraniu 1 year ago

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how to share a URL with Firefox

Now, in the old Firefox, you used to be able to select "Email Link" to send a URL to someone by e-mail in your favorite e-mail client. I used to do that routinely, sendin… (read more)

Now, in the old Firefox, you used to be able to select "Email Link" to send a URL to someone by e-mail in your favorite e-mail client. I used to do that routinely, sending links via Thunderbird. I'm now using FF93.0, and all I see is "Share", which, when you point it to "Mail" it dumps you in Chrome. Now, in my FF prefs, I have specified Content Type->mailto->Use Thunderbird, so why it's dumping me in Chrome makes no sense.

How do I use Firefox to share a URL in Thunderbird like I used to be able to do?

Asked by danflester 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Certain Emojis Not Showing Up - Replaced With Small Box With Letters/Numbers

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This do… (read more)

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference.

Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis.

Thanks!

Ash

Asked by grubert.ashley 1 year ago

Answered by cor-el 1 year ago

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scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (read more)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Asked by danflester 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago