Showing questions tagged: Show all questions
  • Archived

how to get the computer browser to stop changing languages as I travel, it is worthless to have a system that I cannot select the language and not ever get that language so I can know what is going on

bold texthow can I get this POS to stop changing languages I never want any thing except english USA version but I get every thing except, when traveling, … (read more)

bold texthow can I get this POS to stop changing languages I never want any thing except english USA version but I get every thing except, when traveling,

Asked by Denis 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

oIs there a way to remove the last updat on my laptop?

Is there a way to back out of the new update on my laptop. I did not load it, Best Buy did. Now some of my and on don't work or they're gone. The program is slow and non… (read more)

Is there a way to back out of the new update on my laptop. I did not load it, Best Buy did. Now some of my and on don't work or they're gone. The program is slow and none reactive, not working.

I  want my older version of Firefox.
Can you help? I'm not a computer geek it's not my forty.
  Don B.

Asked by donald 3 months ago

Last reply by suram080 3 months ago

  • Locked
  • Archived

No sound & can't log out of some sites on Waterfox Classic 2022.02.

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the la… (read more)

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the last update which I think was in February but not 100% for sure. I currently have no sound on Waterfox with Youtube,Twitch, or anything similar. Also sites like Roblox can't be logged out of. I tried emptying the cache & still no good.

Asked by Guardian_Angel_671 1 year ago

Last reply by Paul 1 year ago

  • Archived

Trojan blocked after downloading latest update

Trojan blocked after downloading latest update. Ref. Scott. Thanks for getting back. This is new profile account and yes problem still there. I have followed microsoft d… (read more)

Trojan blocked after downloading latest update. Ref. Scott. Thanks for getting back. This is new profile account and yes problem still there. I have followed microsoft directions for finding log files but directions don't seem to apply to my machine. Any suggestions? Below is the report from this morning log in on Firefox.

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/27/22 Protection Event Time: 9:29 AM Log File: 2ab54150-0db0-11ed-a93a-dc41a9a565f3.json

-Software Information- Version: 4.5.11.202 Components Version: 1.0.1716 Update Package Version: 1.0.57797 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Asked by gavinmitchell.1 1 year ago

Last reply by James 1 year ago

  • Archived

Preview images not showing on WaterFox

Online shopping using WaterFox (example screenshot attached) at Walmart & other websites, preview webpages are not showing images. However using Microsoft Edge web br… (read more)

Online shopping using WaterFox (example screenshot attached) at Walmart & other websites, preview webpages are not showing images. However using Microsoft Edge web browser the preview images load just fine. (example screenshot attached) I disabled all extensions in WaterFox but it made no difference

I did explore the "knowledge base" but could not find a fix for the problem, but would welcome any help

you could send my way. Also have a problem on some web pages that use a "chat" application. Clicking on the "chat" link does not activate the chat window. However, there again, chat window opens fine in MS Edge. Thanks!

Asked by kkdj 1 year ago

Last reply by kkdj 1 year ago

  • Archived

FF 107 very slow VM

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testi… (read more)

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

Asked by GardenSurfer 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Too young (account creation failed)-SOLVED

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an… (read more)

when creating firefox account, i entered 0 as my age, because i saw no reason for ffox to ask for this private info. after that, firefox told me i am too young to have an account and there was no way to go back!

just another horrible act on ffox part that does not surprise me at all after seeing so many :(

if this happens to you, here is the solution: find the firefox cookies and delete them (see image)

Asked by k 1 year ago

Last reply by cor-el 1 year ago