Showing questions for topic:
Showing questions tagged:

Pop up ads

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and… (read more)

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and restart my computer. This is very annoying and occurs on all installed browsers. Is there anything I can do about this annoying thing?

Solved 1 556

Why does Firefox indicate my computer is a Windows 10 operating system when I upgraded to Windows 11 about 3 months ago?

How do I get into Mozilla settings and make sure Firefox updates are set for windows 11? Also, I need to track a package with UPS today & their website says pop-ups n… (read more)

How do I get into Mozilla settings and make sure Firefox updates are set for windows 11? Also, I need to track a package with UPS today & their website says pop-ups needs to be on. How is that done?

Open 2 339

access to search blocked by "I'm Not A Robot"

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started h… (read more)

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started happening in the last few days.

Locked 1 256

Canceled VPN, want my refund

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace … (read more)

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Open 2 249

When opening Claude in the AI chatbot, the leftmost area cannot be clicked.

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bot… (read more)

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows:

OS: Windows 11 Pro x64 Firefox version: 147.0.4

Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it.

Thanks.

Solved 2 239

How do I run a plugin - IIIF Download?

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, who… (read more)

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, whose whole iiif pyramid is available for viewing. But I cannot find any button that activates the plugin.

The plugin promises "With this addon installed, you will be able to download the highest available resolution for files available on digital libraries compatible with the IIIF protocol."

How can I download the whole high res image?

Locked 1 202

F.B Purity has disappeared from my toolbar.

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc… (read more)

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc. There have been an overwhelming abundance of ads sneaking into my feed. Should I re-install? Actually, I tried but nothing gets updated. Mostly, I have relied on F.B Purity probably 10+ years. And now I don't know how to revive it.

Locked 1 201

"Reporting community suppression and threats against Firefox advocacy."

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I wa… (read more)

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I was silenced and threatened with a ban by a 'Community Leader' for defending Firefox's Gecko engine.

They accused me of 'advertising' and 'spamming' simply because I shared how many people I’ve converted to Firefox to show the impact of digital freedom. I am reporting this because it’s discouraging to see major Linux communities treat Firefox supporters as spammers. I hope Mozilla looks into how their advocates are being treated in other OS ecosystems."

Locked 3 183