Showing questions tagged:

Missing "Fill in the Blank" area for email address

When trying to sign into a sweepstakes like HGTV Sweepstakes, the website will not show the "Fill-in the Blank" area to insert my email address. This happens in all the s… (read more)

When trying to sign into a sweepstakes like HGTV Sweepstakes, the website will not show the "Fill-in the Blank" area to insert my email address. This happens in all the sweepstakes that I try to enter. If I use Microsoft Edge, the Fill-In Blank is there, but not when I use Firefox. It will work on my laptop in Firefox, but not on my desktop.

Archived 1 162

Spinning Circle when accessing a particular website

When attempting to access or refresh my online brokerage page I get a white spinning circle. It seems to go on for 30 seconds or so. While it is present the page is dys… (read more)

When attempting to access or refresh my online brokerage page I get a white spinning circle. It seems to go on for 30 seconds or so. While it is present the page is dysfunctional. I had recently changed some settings or a 3rd part program made some changes. I know not which setting or other may cause the spinning circle to be evoked. There is a break in the circle at about 3:18...that's the part that spins.

Archived 1 161

Youtube.com Not Opening

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way bp-d1a33e21-28fa-4153-a7b1-626… (read more)

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way

bp-d1a33e21-28fa-4153-a7b1-626440240813 bp-8b610356-0a09-4c8c-aa7e-ccf770240813 bp-2e669436-f743-4fd0-b726-5a4590240813 bp-5976dca3-3d2a-4c1c-a43d-f17ce0240813

Solved Archived 1 160

DoH Windows 11

If I configure DoH in Windows 11, Firefox is unable to make any name lookups. Originally I had DoH configured in Firefox, I wanted to use a Custom provider so I entered… (read more)

If I configure DoH in Windows 11, Firefox is unable to make any name lookups.

Originally I had DoH configured in Firefox, I wanted to use a Custom provider so I entered the details, and this worked initially.

I then configured the Windows 11 OS itself with the DoH custom provider, and this also worked in other apps, I could also use nslookup to successfully perform name lookups.

However, after configuring DoH in the OS, when I returned to Firefox, I could no longer access any websites. If I reconfigured Firefox to use CloudFlare or NextDNS with DoH, they also would not work. If I disabled DoH in Firefox and used regular DNS, Firefox was still incapable of performing any name lookups and accessing any websites. Only when disabling DoH in the OS did Firefox begin working normally again. I re-enabled my custom DoH in Firefox and it works as long as I do not enable DoH at the OS level.

Is this a bug?

Firefox 129.0.1 (64-bit)

Archived 2 153

The website https://www.thehindu.com/myaccount/ does not open up in Firefox.

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of ti… (read more)

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of times. But the page expected to open a login page, so I even added pop-up exception for the web site. But it still does not open in Firefox. Opening the site in Edge was a cakewalk without clearing cache or adding a pop-up exception.

Archived 1 151

Shortcut Tiles no longer have three buttons to add, edit, remove shortcuts.

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentati… (read more)

I am using Firefox 129.0.1 on a Windows 11 laptop and the three dots do not appear on the shortcut tiles when I hover over any of them. I have checked online documentation and it still describes using the three dots to add, edit or remove a tile. Am I missing something? Help would be most appreciated.

Thank You...Mike Dilio

Solved Archived 2 149

Language

In Australia, a lot of organisations are forcing native languages upon us. How can I block these words? I do not want to block the website....just the words in Native Lan… (read more)

In Australia, a lot of organisations are forcing native languages upon us. How can I block these words? I do not want to block the website....just the words in Native Languages.

Archived 1 146

since last firefox update cannot upload pictures to blog

since the last firefox update I cannot upload pictures to my blogs on blogger.com using my windows 11 computer. My Windows 7 computer with engineering software that won'… (read more)

since the last firefox update I cannot upload pictures to my blogs on blogger.com using my windows 11 computer. My Windows 7 computer with engineering software that won't run on Windows 11 still works fine with firefox and blogspot but I haven't allowed that computer to be updated by firefox. I did try blocking the shield to allow blogger to be exempted but that didn't help.

Archived 1 145

Firefox seems to be broken!

Hi there, I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious. I running Windows 10, fully updated, on a laptop. I hav… (read more)

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Archived 20 145

Single Letter Search Keyword not Working?

I set up a custom search extension and am trying to use 'z' as the keyword. It doesn't work. If I use anything else, it works fine, I just can't use 'z'. Since I use 'z' … (read more)

I set up a custom search extension and am trying to use 'z' as the keyword.

It doesn't work. If I use anything else, it works fine, I just can't use 'z'.

Since I use 'z' in Chrome, I'd like to keep it consistent.

I don't see any other search engines using that keyword.

Is there something I'm missing here? Why can't I seem to use 'z' as a search engine keyword?

Thanks for your help!

Solved Archived 1 143

translator's language

Hello, I would like to ask you why i can't translate on greek and russian althought i already downloaded the languages in the translator's settings? Can you help me to fi… (read more)

Hello, I would like to ask you why i can't translate on greek and russian althought i already downloaded the languages in the translator's settings? Can you help me to fix it.

Archived 1 142

Canon UK website problem

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and be… (read more)

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and becomes unusable. The same happens when I try to access any other Canon UK address. I'm running Win 10 on my PC and Win 11 on my Laptop. Both display the same problem. If I try to access the same sites via MS Edge I have no problems nor do I have problems accessing other sites on Firefox. I like using Firefox but do not wish to have two browsers open at the same time. Maybe I should change to Edge.....? Please help - Laurie Wright

Archived 1 139

Browse history

Hello, Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse histor… (read more)

Hello,

Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse history...

In the end I re-installed Mozilla Firefox -without removing my old folders on C-drive and in AppData- and was able to recover my old bookmarks and extensions just fine.

However, for my old browse history I am not so sure. I have not found a way to restore those.

Could someone help?

Thank you in advance!

Solved Archived 5 135

Search results do not display

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I … (read more)

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I hit Enter, and the screen does a very quick blip, and then nothing. This is very frustrating. I have wasted too much time trying to figure it out. It does not do it all the time, but most of the time. This started with the latest Firefox update. Is this a Settings issue?

Archived 4 131

Missing Bookmarks after sync

Hello, Today I was forced to reinstall my PC (nothing worked, a lot of problems etc). I was told that I don't need to use any backup for Mozilla (even if I wanted, my PC … (read more)

Hello,

Today I was forced to reinstall my PC (nothing worked, a lot of problems etc). I was told that I don't need to use any backup for Mozilla (even if I wanted, my PC problems would not allow me to do that) because yesterday I've made a sync. After couple of hours of reinstalling the system I wanted to sync my account to get back my Bookmarks and turns out that sync does not restore them. I have all my plugins and that's all, none of the bookmarks. I've lost literally years of saved data.

Archived 2 130

Live.com cannot open my email account

Dear sir , why i can't open email account ? please open for me , my account : Email hidden@live.com Thank you your kindly Roger Phang warmest regards … (read more)

Dear sir , why i can't open email account ? please open for me , my account : Email hidden@live.com

Thank you your kindly Roger Phang warmest regards

Archived 2 123

firefox drop down bar question

How do it set up my web browser so it lists the websites i frequently visit when i pull down the search bar? Now it just lists the google searches i have conducted. … (read more)

How do it set up my web browser so it lists the websites i frequently visit when i pull down the search bar? Now it just lists the google searches i have conducted.

Archived 2 118

PDF printing problem when content type PDF action is set to "open in firefox" but works if set to "use windows default application"

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that … (read more)

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that PDF printing is having problems when action is set to "open in firefox" it's not able to print completely the PDF. But if we change the action to "use windows default application" it works fine.

So my question is why is this happening? I did some research and found related issues https://support.mozilla.org/en-US/questions/996487 and https://support.mozilla.org/en-US/questions/1249538

What is the technical explanation for this? We're happy to just set the FF preferences to "use windows default application" but we'll need to tell them why that is.

thank you

Archived 1 118